Direct Care Assistance

Direct Care Assistance Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Direct Care Assistance, Disability service, Suite 23, 799-807 Springvale Road, Mulgrave, Melbourne.

Registered NDIS Provider Australia
Nurse-Led 24/7 Expert Care & Support
Specializing in: SIL • SDA • MTA • STA
In-Home Care & Community Access

📞 1300 493 717
📧 intake@directcareassist

Be part of something meaningful with Direct Care Assistance at the Thrive Together Geelong Expo 2026!💜 We’re excited to...
15/04/2026

Be part of something meaningful with Direct Care Assistance at the Thrive Together Geelong Expo 2026!💜

We’re excited to connect with professionals, participants, and families as we come together to build a stronger, more supportive NDIS community.

For professionals & exhibitors:
✔ Create genuine partnerships within the local community

For participants & families:
✔ Discover supports tailored to your needs
✔ Gain clarity on your NDIS options
✔ Connect directly with trusted providers who truly care

📍 Geelong West Town Hall
📅 29 April 2026 | 11 AM – 2 PM

Let’s thrive together 🤝


Finding the right SIL home is not just about availability. It is about the right environment, the right support, and the...
09/04/2026

Finding the right SIL home is not just about availability. It is about the right environment, the right support, and the right long-term fit.

SIL Vacancy Available in Boronia

At Direct Care Assistance, we focus on creating stable, structured homes where participants are supported to build independence with the right level of care in place.

Who this home suits
Participants who benefit from a calm and structured environment
Suitable for individuals requiring consistent support with daily living
Ideal for those looking for long term stability within a shared support model

Support model
24/7 supports delivered by an experienced, nurse led team
Flexible support model including active and passive overnight support
Structured routines to support daily living, skill development, and community access

About the home:
3-bedroom SIL participant and 1 OOA accommodation in Boronia
Accessible layout with spacious bathrooms and open living areas
Large outdoor space to support an active lifestyle
Conveniently located near Boronia Station, shops, and local amenities

Why this home works
When the right support and environment come together, participants are able to build confidence, develop daily living skills, and engage meaningfully in their community.

Next steps
If you have a participant who aligns with this model, reach out to organise a walkthrough and care team discussion.

Now available for the right match.

One of the most common points of confusion we come across is the difference between SIL and SDA.They often get used toge...
08/04/2026

One of the most common points of confusion we come across is the difference between SIL and SDA.

They often get used together, but they’re not the same thing.
SDA is the "bricks and mortar".

SIL is the support.

Where it goes wrong is when decisions are made focusing only on the housing, without properly considering the support model that sits behind it.

We’ve seen situations where the house looks perfect on paper, but the support setup doesn’t match the participant’s needs. That’s where things start to break down.

At Direct Care Assistance, we always look at both together. The environment matters.

But the way support is delivered within that environment matters just as much.
Getting that balance right is what creates a stable and sustainable living arrangement.

World Health Day is a reminder of something we see every day on the ground.Health is not just clinical. It is daily supp...
06/04/2026

World Health Day is a reminder of something we see every day on the ground.

Health is not just clinical. It is daily support, consistency, and the environment someone lives in.

At Direct Care Assistance, we support individuals with complex physical, mental, and neurological needs. What we have learned is simple
health outcomes are shaped long before a hospital is involved

They are shaped by:
• consistent medication support
• safe and well-structured environments
• early identification of changes in condition
• trained staff who understand what to look for
• strong clinical oversight guiding everyday care

As a nurse led provider, our focus is not just on responding when things go wrong. It is about putting the right systems in place so participants can stay well, stable, and supported in their own homes.

Because real impact happens in the day to day
not just in moments of crisis

Today is a reminder that quality care, done consistently, changes lives.

Finding the right SIL environment is more than securing a room. It is about creating the right foundation for long term ...
02/04/2026

Finding the right SIL environment is more than securing a room. It is about creating the right foundation for long term independence.

At Direct Care Assistance, we focus on matching the right participant to the right environment to ensure safety, stability, and meaningful day to day living.

SIL Vacancy Available in Cheltenham

Who this home suits:
- Participants who benefit from a calm and structured environment
- Suitable for individuals with higher support needs requiring consistent support
- Ideal for those seeking long term stability and routine

Support model:
- 24/7 support delivered by an experienced, nurse led team
- Structured routines to support daily living, community access, and independence
- Strong clinical oversight for participants with complex needs

About the home:
- Modified 2 participant and 1 OOA accommodation with a spacious layout
- Accessible bathrooms and large outdoor area
- Located in Cheltenham, close to parks, shops, and public transport

Why this home work:
When the right environment is in place, participants are better supported to build confidence, engage in their community, and work towards greater independence.

Next steps
If you have a participant who aligns with this model, reach out to organise a walkthrough and care team discussion.

Looking forward to connecting and supporting the right match.

Autism awareness is not about awareness alone. It is about understanding how support needs to change.At Direct Care Assi...
02/04/2026

Autism awareness is not about awareness alone. It is about understanding how support needs to change.

At Direct Care Assistance, we work with individuals on the autism spectrum every day. What we see is that no two people are the same, and support cannot be one size fits all.

Real support means:
• understanding sensory needs and triggers
• adapting communication styles
• creating predictable and structured environments
• building trust over time, not rushing outcomes

When these are in place, everything shifts.
Participants feel safe, regulated, and more confident to engage in their daily lives.

As a nurse led provider, our approach is grounded in clinical understanding and aligned with NDIS Practice Standards. We focus on building environments that support the individual, not forcing the individual to adapt to the system.

Because the goal is not just to provide care.
It is to support people to live with confidence, dignity, and choice.

Today is a reminder to move beyond awareness and continue raising the standard of support.

As March comes to an end, it’s a good reminder of what this work really involves day to day.Across Melbourne and Geelong...
30/03/2026

As March comes to an end, it’s a good reminder of what this work really involves day to day.

Across Melbourne and Geelong, we’ve supported participants through transitions, changes in routines, and moments where the right support made all the difference.

It’s not always straightforward.

Behind the scenes, it’s about consistency, problem-solving, and making sure supports are actually working for the individual, not just ticking a box.

That’s what we stay focused on.

Delivering support that is reliable, structured, and tailored to each person so they can build independence in a way that is realistic and sustainable.

Appreciate the trust from the participants, families, and teams we work alongside every day.

Strong support isn’t built in isolation.A lot of the progress we see happens during the everyday moments, getting out in...
29/03/2026

Strong support isn’t built in isolation.

A lot of the progress we see happens during the everyday moments, getting out into the community, trying new activities, building routines, and gaining confidence step by step.

It’s not just about staying busy.

It’s about creating opportunities where participants can build skills, connect with others, and feel part of something.

Whether it’s community outings, shared activities, or one-on-one support, these moments play a big role in long-term independence.

That’s what we focus on, making sure support goes beyond the basics and actually adds value to everyday life.

Purple Day | Epilepsy Awareness 💜Today is Purple Day, a global moment to raise awareness for epilepsy and recognise the ...
26/03/2026

Purple Day | Epilepsy Awareness 💜

Today is Purple Day, a global moment to raise awareness for epilepsy and recognise the millions of people living with the condition every day.

Epilepsy is often misunderstood.
It is not always visible. It is not always predictable.
For many individuals and families, it brings a constant layer of uncertainty.

At Direct Care Assistance, we have the privilege of supporting participants living with epilepsy, and we understand that this support goes far beyond being present.

It requires the right preparation, the right knowledge, and the right response.

Our approach focuses on

• Understanding each participant’s unique seizure type, triggers, and early warning signs
• Individualised support planning tailored to their daily routine and risks
• Intensive, participant specific training for our support workers
• Clear seizure management and emergency response protocols
• Ongoing clinical oversight to ensure consistency and safety

Because when a seizure occurs, confidence and clarity matter.

Purple Day is about awareness, but also about recognising the importance of safe, informed, and respectful support.

We stand with individuals, families, and communities impacted by epilepsy.💜

Trust isn't built overnight.It’s built through the small, consistent actions that happen every day.Finding a team that u...
24/03/2026

Trust isn't built overnight.

It’s built through the small, consistent actions that happen every day.

Finding a team that understands the person, not just the care plan.
Knowing that "support" means more than just being present.
Having the confidence that your loved one is in safe, capable hands.

Those are the things that provide real peace of mind.

At Direct Care Assistance, we don't take this responsibility lightly. When a family trusts us to be part of their journey, we make it our mission to honor that trust through every interaction.

Our "Premium Care, Personal Touch" isn’t just a phrase on our logo. It’s the standard we live by, and the reason we do what we do.

Medium Term Accommodation often gets treated as just a “temporary stay.”But in reality, it’s one of the most critical tr...
23/03/2026

Medium Term Accommodation often gets treated as just a “temporary stay.”

But in reality, it’s one of the most critical transition periods for a participant.
If it’s not structured properly, routines break down, behaviours can escalate, and the move to long-term housing becomes even harder.

At Direct Care Assistance, we don’t treat MTA as a stopgap.

We focus on:

Maintaining consistency in daily routines
Providing the right level of support for the individual
Preparing participants for a stable, long-term environment

Because the goal isn’t just to “house” someone temporarily.
It’s to set them up properly for what comes next.

That transition matters more than most people realise.

We are thrilled to share some exciting news with our community! Direct Care Assistance has been officially named a Final...
22/03/2026

We are thrilled to share some exciting news with our community! Direct Care Assistance has been officially named a Finalist in the 2026 Australian Small Business Champion Awards.

Out of a huge pool of entries, we’ve been selected as a standout in the Disability Support Services - Large Category.

For us, being a finalist is more than just a title. It’s a powerful validation of the standard we set every day. It recognizes:

Our Unique Approach: Moving beyond "assisting" to truly adapting to the needs of every individual.

Our Incredible Team: Whose dedication in Melbourne and across Victoria makes this level of support possible.

Our Participants: Who inspire us daily to keep raising the bar for inclusion and independence.

We are so proud to represent the disability support sector on this stage. A huge thank you to our staff, our participants, and their families for being the heartbeat of Direct Care Assistance.

Address

Suite 23, 799-807 Springvale Road, Mulgrave
Melbourne, VIC
3170

Telephone

+611300493717

Website

https://www.linkedin.com/company/direct-care-assistance/, https://www.instagram.co

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