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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm Saturday 9am - 1pm

Empress Support Services

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Empress Support Services

Empress Support Services is a registered NDIS provider delivering tailored disability support with a focus on quality, safety, and inclusion.

We work closely with participants, families, and support c

20/11/2025

At Empress Support Services, our Disability Support Work is built on values of care, respect, and empowerment. 💜
We go beyond tasks—our approach is hands-on and compassionate, focusing on understanding you as an individual.

By building genuine rapport, listening closely, and tailoring every service, we ensure your support reflects your needs, preferences, and goals—so you can live life with confidence and independence.

Contact us to know more about our services!
📞 (03) 8899 9168
🌐 www.empress.org.au

13/11/2025

Positive Behaviour Support (PBS)

At Empress Support Services, we thrive in the management of challenging behaviours.

Our strength lies in understanding the historic and current contributors to behaviour and addressing these through proactive strategies that improve your quality of life.

Contact us to know more about our services!
📞 (03) 8899 9168
🌐 www.empress.org.au

06/11/2025

Short-Term Accommodation with Care & Comfort
At Empress Support Services, our STA housing gives NDIS participants a safe, supportive, and flexible place to stay. Whether you need respite or a transition, we’re here to make your stay comfortable and stress-free. 💜

Contact us to know more about our services!
📞 (03) 8899 9168
🌐 www.empress.org.au

22/10/2025

At Empress Support Services, our SShort term accommodation provides flexible, temporary housing solutions for NDIS participants.

Our services provide:

Furnished, accessible accommodation designed for safety and comfort.
Daily living support: meals, personal care, routines, and transport.
Engaging activities: social outings, community access, and skill-building programs.
Carer and family relief so loved ones can recharge.

Contact us to know more about our services!
📞 (03) 8899 9168
🌐 www.empress.org.au

19/10/2025

Safe, supported accommodation with the right care for your needs.

At Empress Support Services, our Medium Term Accommodation (MTA) provides a secure, welcoming accommodation for NDIS participants who require temporary accommodation while longer-term living arrangements are finalised. Whether you are waiting for a Supported Independent Living (SIL) home, Specialist Disability Accommodation (SDA), or home modifications, we ensure your stay is safe, supported, and tailored to your goals.

Contact us to know more about our services!
📞 (03) 8899 9168
🌐 www.empress.org.au

15/10/2025

Supporting a Wide Range of Needs – Empress Support Services

Our experienced team provides specialised care tailored to individual health requirements, including:

✔ Complex bowel care
✔ Enteral feeding (PEG/NG tubes)
✔ Catheter & continence management
✔ Subcutaneous injections & diabetes care
✔ Wound & pressure injury management
✔ Stroke & neurological support
✔ Cerebral palsy & spinal cord injury care

With Empress, you’re supported with expertise, compassion, and dignity. 💜

Contact us to know more about our services!
📞 (03) 8899 9168
🌐 www.empress.org.au

12/10/2025

Comprehensive Care & Clinical Support – Empress Support Services

With Empress, you’re always in safe and capable hands. 💜
We specialise in high-intensity and complex clinical supports, ensuring participants with advanced health needs receive the highest standard of care, compassion, and professionalism.

Contact us to know more about our services!
📞 (03) 8899 9168
🌐 www.empress.org.au

08/10/2025

In-Reach & Outreach Programs is tailored to help you:

✔ Stay compliant with pre- and post-release orders
✔ Address your disability support needs alongside justice requirements
✔ Achieve your NDIS goals and personal life goals
✔ Reduce the risk of re-offending and contact with the justice system

Contact us to know more about our services!
📞 (03) 8899 9168
🌐 www.empress.org.au

05/10/2025

💜 Thank You for Your Kind Words 💜

At Empress Support Services, nothing makes us happier than hearing how our support has positively impacted your life. Your feedback and reviews inspire us to keep delivering compassionate, high-quality care every day.

To all our amazing clients and families—thank you for trusting us on your NDIS journey. 🌟

Contact us to know more about our services!
📞 (03) 8899 9168
🌐 www.empress.org.au

04/10/2025

🌟 Saturday Spotlight with Jessica 🌟

Saturdays are for enjoying the little things – and Jessica knows how to make the most of them! 💫

🍝 She whipped up a colourful pasta salad full of flavour.
🥓🥑 Breakfast was a wholesome plate of scrambled eggs, avocado, spinach, and bacon – fuel for the day ahead.
🎭 And to top it all off, Jessica had fun dressing up in her Little Red Riding Hood outfit, bringing plenty of smiles and joy to everyone around her.

At Empress Support Services, we love seeing our participants express their independence, creativity, and individuality in their own way. 💕

✨ Here’s to many more weekends filled with delicious food, laughter, and self-expression!

02/10/2025

Complex Support Programs – Empress Support Services

At Empress Support Services, we provide specialist forensic disability support for participants with current or past contact with the justice system. 💜

Our programs focus on:
✔ Safe and supported transitions
✔ Compliance with justice orders
✔ Building skills for independence
✔ Promoting community inclusion

With a person-centred approach, we empower participants to move forward with dignity, confidence, and opportunity.

Contact us to know more about our services!
📞 (03) 8899 9168
🌐 www.empress.org.au

29/09/2025

At Empress Support Services, the standards of our Disability Support Work are guided by values of care, respect, and empowerment. Our approach is hands-on, delivered from a place of compassion, and shaped around understanding you as an individual.

Contact us to know more about our services!
📞 (03) 8899 9168
🌐 www.empress.org.au

Address

Level 19/180 Lonsdale Street
Melbourne, VIC
3000

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm
Saturday	9am - 1pm

Telephone

+61388999168

Website

http://www.empress.org.au/

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