myAutonomy

Less life admin. More life. Better plan management starts here.

06/03/2026

The day has arrived! The Milano Cortina 2026 Paralympic Winter Games are live, with the two-week event starting today and wrapping up on the 15th of March. This year we have 14 athletes competing in four of the six sports contested at the games, Para alpine skiing, Para snowboarding, Para biathlon and Para cross-country skiing. Our team, along with two sighted guides, is the second-largest in the Paralympic Winter Games’ 50-year history.

Every moment will be broadcast live and free across Channel 9, 9Now and Stan Sport. So, show your support and get behind our Aussie Winter Paralympic team!

04/03/2026

Unfortunately, misleading advertising is everywhere NDIS participants look. The good news is that there are practical steps participants and nominees can take to reduce the risk of being misled. A few checks before purchasing can protect your funding and prevent unnecessary stress.

Here’s how to safeguard yourself in the NDIS marketplace and always report misleading conduct to the ACCC or NDIS Quality and Safeguards Commission.

03/03/2026

Misleading advertising in the NDIS doesn’t just cause confusion, it can have real financial consequences for participants. It would be easy for new NDIS participants and nominees to think that if something is advertised as “NDIS covered,” it must be safe to purchase. Unfortunately, this is not true and incredibly misleading.

26/02/2026

The Australian Competition and Consumer Commission (ACCC) has raised serious concerns about misleading advertising within the NDIS marketplace. False claims about what is “NDIS approved” or “100% funded” are creating confusion for participants and families. Here’s what the regulator has identified and what every participant should be wary of.

24/02/2026

Providers supporting NDIS participants have a responsibility to deliver supports in line with a participant’s plan. This includes confirming the participant has the correct support budget for the services being provided, ensuring the support is an NDIS for the participant, and checking that there is sufficient funding available within each funding period.

This has always been a requirement. However, with the introduction of funding periods, it is even more important. When multiple providers share the same funding budget and a participant has funding periods in place, clear service agreements are critical to prevent over servicing.

The NDIS website states on their FAQs page, under “Providers”: “Under NDIS legislation, claims exceeding the available funding in a support category in the current funding period cannot be paid.”

Over servicing is described by the NDIA as “when services are delivered beyond the allocated budget for a given funding period, with the expectation that the claim will be paid using the next funding period’s allocation.”

Avoiding over servicing ensures continuity of supports and reduces financial risks for both participants and providers.

Find the detail here: NDIS Home Page > About > Improving the NDIS > Changes to NDIS legislation > FAQs

18/02/2026

We’re excited to share that our Live Chat function is now up and running! You’ll find it in the bottom right-hand corner of our website, ready whenever you need us.

We know your time is precious and calling isn’t always convenient when life is busy. That’s why we’re continuously improving how you can connect with us, offering flexible communication options that fit around you. With Live Chat, you can get answers quickly!

13/02/2026

NDIS Check-Ins are meant to support you and make sure your plan is working. Recently, how check-ins run and what outcomes they can lead to, has changed. Knowing what to expect and how to prepare can reduce stress and help you feel confident and in control.

1. You can request your check-in notice by SMS or email, so you know when you’ll be contacted.
2. If you’re not ready, you can ask to reschedule which gives you more time to prepare as well organise a support person to join the call if you want.
3. Treat your check-in like a mini plan review, have provider reports, budget summaries, and any supporting documents ready.
4. Be clear on your goals, what’s working, and what’s not (and why).
5. You can request a check-in at any time, you don’t have to wait to be contacted.

11/02/2026

The NDIS can feel confusing and overwhelming, and it’s not always clear where to turn for support. Please know that your Plan Manager is always here to help. No question is too small, and no issue is too big, we’re here to support you every step of the way.

There is also support available beyond the NDIS. Whether you’re a participant, nominee, or carer, there are services and organisations that can help when things feel hard to manage.

29/01/2026

NEW podcast alert! The DSC team have launched Frontline, a podcast for NDIS workers who want to strengthen their skills and deliver truly person-centred support.

In the first episode, host Sara Gingold speaks with people with disability about what person-centred support really looks like in practice, and how services can be tailored to each individual. It’s a practical, insightful listen for anyone working in the NDIS.

Find it here ➡️ teamdsc.com.au/podcasts/frontline-episode-1

27/01/2026

With extreme heat expected for several days this week, it’s important to be prepared. Hot weather can be dangerous, especially for older people, children, people with disability, and people with health conditions.

The Australian Red Cross has helpful information on how to prepare for a heatwave, what to do during one, and where to get help. You can find their tips and links to state and territory health services here: https://bit.ly/4fmTc9o

23/01/2026

Plan Managers are governed by strict NDIA rules and oversight by the NDIS Quality and Safeguards Commission. This means they often need extra detail or confirmation from NDIS planners or my NDIS contacts before paying invoices. While this can sometimes feel frustrating, these checks exist to ensure funding is used correctly and participants are protected under the scheme.

20/01/2026

Everyone should be able to enjoy a day at the beach. Across Australia, many beaches now offer accessibility features such as beach matting, wheelchair access, accessible toilets and beach wheelchairs. A wonderful non-for-profit organisation, Accessible Beaches, has made it easier for everyone to find beaches that meet their access needs.

The Accessible Beaches website is simple to use. You can search by state or location to find nearby beaches, then click on each listing to see detailed information about what accessibility features are available. This includes parking, paths, beach matting, accessible amenities and whether beach wheelchairs are provided. The site helps you plan ahead so there are no surprises on the day.

Access to the beach isn’t a luxury, it’s something everyone deserves. Thanks to Accessible Beaches Australia, families, carers and people with disability can make informed choices and enjoy time by the ocean with confidence. If you or someone you care for loves the beach, this is a fantastic resource worth sharing.

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