Vision Hospital Group

02/10/2025

At Vision Hospital Group, patient care is at the heart of everything we do. That’s why feedback from our patients and their families is so important. It helps us celebrate our successes and continuously improve where we can.

We’re proud to share that our most recent surveys resulted in a Net Promoter Score (NPS) of 89 – a world-class result that reflects the trust and satisfaction of our patients. 👏

While we’re delighted by this feedback, our commitment doesn’t stop here. Guided by The Vision Way, we listen, learn and act on every piece of feedback to ensure our patients always feel safe, supported and cared for.

Check out our guiding principles: https://loom.ly/MLfES7w

25/09/2025

Milestone moment – Boroondara Day Surgery celebrates 1,000 patients! 🎉🥳

Part of the Vision Hospital Group family, our Hawthorn-based Boroondara Day Surgery has proudly treated its 1,000th patient just two years after opening its doors – a true testament to the exceptional care and expertise of our entire team. The surgery was performed by ophthalmologist Dr Jennifer Gaskin.

Director of Nursing, Margarette Cortez, credits this to a dedicated team with a positive and collaborative spirit that puts patients first at every step.

Boroondara Day Surgery’s growth reflects not just the numbers, but the quality of experience for patients.

Read more about this milestone moment: mivision.com.au/2025/09/boroondara-day-surgery-marks-1000th-patient-milestone/

Pictured: Dr Jennifer Gaskin (centre), Margarette Cortez (far left) and members of the BDS team

mivision

24/09/2025

Thinking of reaching for a hanky after your eye injection or surgery? Think again.

Used handkerchiefs can harbour germs that transfer easily to your eyes and put you at risk of a serious, potentially blinding infection.

Instead of a hanky:
✅ Use tissues
✅ Throw them away immediately
✅ Wash your hands thoroughly.

Protect your vision – ditch the hanky! 🤧

23/09/2025

At Vision Hospital Group, we’ve built state-of-the-art operating suites and assembled specialist theatre teams to provide a seamless, no-fuss environment for ophthalmic surgery. With our long-standing heritage in eye health, we’re here to support ophthalmologists with the highest standards of care.

But don’t just take our word for it – see what ophthalmic surgeon Dr Nima Pakrou has to say 👇

Learn more about what Vision Hospital Group offers surgeons: https://loom.ly/CwvzHW0

17/09/2025

Today is World Patient Safety Day. But at Vision Hospital Group, safety is our priority every single day (just ask our auditors!).

Our In Safe Hands initiative reflects this ongoing commitment. With robust infection control, a strong focus on emotional wellbeing and unwavering clinical governance, we create an environment where patients and surgeons alike can feel confident in the care we deliver.

Patient safety isn’t a once-a-year focus for us – it’s built into everything we do.

Learn more about our approach to safe, high-quality care: https://loom.ly/zMdJSZ4

15/09/2025

Windsor Gardens Day Surgery has recently been in the news (for all the right reasons)!

Channel 10 News dropped by to chat with a 3rd year Flinders University nursing student, Vanshika, about her placement experience at our state-of-the-art facility.

They also spoke with Jane Griffiths, CEO of Day Hospitals Australia, and Anne Hentschke, Membership Manager of Day Hospitals Australia – making it a special day for everyone involved.

If you’re a nursing student eager to gain hands-on experience in specialist ophthalmic theatres and world-class operating suites, we’d love to hear from you!

11/09/2025

A simple conversation can make a big difference. And you don’t need to be a mental health expert to start the conversation – just a good listener.

29/08/2025

From textbooks to theatre scrubs, Bokki got the full Vision Eye Institute and Vision Hospital Group experience!

We were delighted to host Bokki, a final-year optometry student from Flinders University, for his placement at Vision Hospital Group’s Windsor Gardens Day Surgery and across our South Australian clinics.

Under the guidance of Dr Paul Athanasiov, Dr Soo Ng, Dr Tiger Zhou, Dr Simone Beheregaray and our clinical optometry team, Bokki gained valuable hands-on exposure to both optometry and ophthalmology.

He described his time with the team as ‘an amazing experience that gave me rich clinical insights to take into my future career.’

👏 We wish Bokki every success as he prepares to graduate and step into the world of optometry!

Optometrists interested in theatre and clinical observations with Vision Hospital Group and Vision Eye Institute can contact Stephanie Stavrinakis and Cindy Trieu.

25/08/2025

Cheers to 15 years! 🥂 Congratulations, Gaby Kalofonos, on this milestone.

Reflecting on her journey, Gaby shares what her time with Vision Hospital Group has meant to her:

'Over the past 15 years at VHG, my team has become like a second family. We support, care for, and look out for one another every day – and that’s what makes coming to work so special.

VHG has also been important in my professional growth. I’ve had incredible opportunities to attend conferences and seminars, and I’ve always felt encouraged to keep learning and evolving, whether that be as an ophthalmic nurse or a manager.' – Gabriela Kalofonos, Director of Nursing, Forest Road Day Surgery

08/08/2025

Today’s the day to thank an ophthalmologist! is a time to recognise the remarkable work of medical and surgical eye care specialists in Australia and across the globe 👏

At Vision Hospital Group, we’re proud to support over 100 ophthalmologists performing eye surgery across our national network of day surgeries. This includes cataract surgery, vision correction surgery, corneal transplants, retinal detachments and much more.

Learn more about the eye surgeons operating at Vision Hospital Group: visionhospitalgroup.com.au/specialist-directory/


Australian Society of Ophthalmologists

01/08/2025

Fresh new look, same exceptional care! Whitehorse Day Surgery in the Melbourne suburb of Box Hill has had a facelift, with a vibrant new exterior that’s hard to miss.

While the outside has changed, our commitment to patients and surgeons remains the same – delivering the attention to detail and high standard of care that you know and trust.

visionhospitalgroup.com.au/locations/whitehorse-day-surgery/

17/07/2025

| With subspecialty expertise in cataract and lens surgery, as well as retinal eye disease, Dr Christolyn Raj is well-versed in the added complexities that diabetes can bring to cataract treatment.

In this video, she explains how the care pathway can differ – from preoperative assessment through to surgical technique – and why it’s essential to choose a cataract surgeon experienced in managing retinal conditions.

https://youtu.be/FZqRAPiYnS4?si=nmJn9rZzP9qaW0qz

Have you or someone you know been diagnosed with diabetes? Diabetic eye disease specialist Dr Christolyn Raj explains the importance of regular eye checks.