20/07/2025
Shared from CRAMLi - and agree with the below.
We write this post as we reflect on the changes, the many people who had to close their doors, and the impact this is having on everyone.
Recent reports show a 63% increase in insolvencies among NDIS and healthcare providers in the last financial year, with 362 businesses closing their doors (The Australian, 2025).
Even major, long-standing organisations have had to withdraw or close services:
Anglicare – withdrew NDIS support coordination and most community/independent living services in TAS (2023) and discontinued Individual Support Services in Darwin (2024).
The Benevolent Society withdrew NDIS support coordination in QLD, VIC, NSW, and ACT (2024).
Avivo – exited from high-intensity supports, leaving fewer options for participants with complex needs.
AFFORD (Australian Foundation for Disability) is closing community centres and ADEs (2025).
Activ Foundation – closed industrial worksites for disability employment due to NDIS funding changes (2022).
IMPACT Community Services announced the closure of Individual Supports in Bundaberg (2025).
The Brotherhood of St Laurence is progressively closing offices and service locations.
Annecto recently announced the full closure of its aged care and disability services by the end of July.
These changes are not just statistics—they show how fragile the sector can be, even for large, established providers. Many organisations are fighting to attract staff with big pay offers, which is increasing turnover and making it harder for providers to maintain the consistency of care.
To everyone in the sector – providers, businesses, and participants – please be patient and supportive. Many are struggling and trying their best to keep services going, and we all need to work together to get through this.
Now is the time for support, not blame.
We must collaborate, share resources, and innovate to keep delivering the services our participants depend on. During times of crisis, there is always opportunity – to adapt, evolve, and build stronger, more sustainable models of care
We write this post as we reflect on the changes, the many people who had to close their doors, and the impact this is having on everyone.
Recent reports show a 63% increase in insolvencies among NDIS and healthcare providers in the last financial year, with 362 businesses closing their doors (The Australian, 2025).
Even major, long-standing organisations have had to withdraw or close services:
Anglicare – withdrew NDIS support coordination and most community/independent living services in TAS (2023) and discontinued Individual Support Services in Darwin (2024).
The Benevolent Society withdrew NDIS support coordination in QLD, VIC, NSW, and ACT (2024).
Avivo – exited from high-intensity supports, leaving fewer options for participants with complex needs.
AFFORD (Australian Foundation for Disability) is closing community centres and ADEs (2025).
Activ Foundation – closed industrial worksites for disability employment due to NDIS funding changes (2022).
IMPACT Community Services announced the closure of Individual Supports in Bundaberg (2025).
The Brotherhood of St Laurence is progressively closing offices and service locations.
Annecto recently announced the full closure of its aged care and disability services by the end of July.
These changes are not just statistics—they show how fragile the sector can be, even for large, established providers. Many organisations are fighting to attract staff with big pay offers, which is increasing turnover and making it harder for providers to maintain the consistency of care.
To everyone in the sector – providers, businesses, and participants – please be patient and supportive. Many are struggling and trying their best to keep services going, and we all need to work together to get through this.
Now is the time for support, not blame.
We must collaborate, share resources, and innovate to keep delivering the services our participants depend on. During times of crisis, there is always opportunity – to adapt, evolve, and build stronger, more sustainable models of care
