Victorian Disability Worker Commission

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Victorian Disability Worker Commission

Safer services. Quality workforce standards. Better choices for people with disability. Our community standards and rules of use are aligned with DFFH.

Our social media channels are a place for you to participate in positive and constructive conversations. Comments are moderated and those that do not meet DFFH community standards and rules of use will be removed. By posting a comment, the public agree to abide by our community standards and rules of use which are as follows:
• Be polite and treat others with respect.
• Do not post comments t

hat include inappropriate language, are abusive to others, or appear to deliberately provoke arguments. Such comments will be removed.
• Stay on topic.
• Do not dominate the conversation. We reserve the right to remove comments from people who seek to dominate the discussion.
• Do not use our channels to advertise. Content that endorses commercial products/services or solicits donations will be removed.
• Do not post comments which are defamatory, discriminatory, incite violence, infringe copyright or are otherwise unlawful.
• Stick to the facts. Content that is factually wrong or misleading may be moderated. https://www.dffh.vic.gov.au/social-media

22/08/2025

The VDWC offer a range of translated fact sheets to assist people with disability who communicate in a language other than English. The languages include, Arabic, Chinese – Traditional, Chinese – Simplified, Vietnamese, Filipino, Hindi, Punjabi, Sinhalese, and many others.

These resources cover:
• Information about making a complaint about a disability worker
• Information about regulations
• Information about disability worker registration

To view the translations visit www.vdwc.vic.gov.au/about/in-your-language

21/08/2025

Recently we have been meeting with disability service providers to provide information and answer questions about situations that require a notification to be made. These meetings are one of the ways we assist service providers in fulfilling their responsibilities to report notifiable conduct.

While we heard the challenge of reporting to different organisations, we explained that the VDWC works cooperatively with other regulators in promoting a ‘no wrong door’ approach. If you are unsure whether your concern is something you can make a complaint or notification about, you can contact us to discuss. If your concern is not something the VDWC can assist with, we will do our best to find out who can help you.

The resources we shared at these meetings are also available on our website and we encourage all service providers and disability workers in Victoria to read and share - www.vdwc.vic.gov.au/notifications

18/08/2025

The Victorian Disability Worker Commission and the Disability Worker Registration Board of Victoria play a critical role in regulating disability workers who provide services to people with disability across Victoria. As an independent statutory authority, we were established under the Disability Service Safeguards Act 2018 (DSS Act) to reduce the risk of neglect and abuse of people with disability and improve the quality of disability care and service by ensuring workers are appropriately skilled and qualified.

Our regulatory approach focuses on influencing the behaviour of disability workers to reduce harm and achieve meaningful outcomes. We apply a range of methods tailored to the readiness and capacity of each worker, ensuring the most effective approach for each situation.

Swipe to see more about our regulatory approach.

To read more visithttps://www.vdwc.vic.gov.au/sites/default/files/2023-05/VDWC%20Regulatory%20approach.pdf

15/08/2025

Commissioner Dan Stubbs visited Citizen Advocacy Sunbury & Districts Inc yesterday to meet with both advocates and people with disability who are part of the program. It was a great opportunity to hear from the organisation about what they are seeing as issues in the disability sector and share information about how VDWC can support them.

Both VDWC and Citizen Advocacy continue to push for greater participation for people with disability in the community.

14/08/2025

Nominations for the Victorian Multicultural Awards for Excellence (MAEs) close at midnight on 27 August 2025. The MAEs honour outstanding individuals and organisations who have made significant contributions to strengthening multiculturalism in Victoria.

Now in its 24th year, the Victorian Multicultural Commission (VMC) proudly coordinates the MAEs to celebrate those who champion cross-cultural understanding and support Victorians from migrant, refugee and asylum seeker backgrounds to thrive and fully participate in all areas of life. This year, 14 award categories are open for nomination, reflecting the diverse ways our communities are enriched by multicultural contributions.

For more information on the awards and to submit a nomination visit www.multiculturalcommission.vic.gov.au/victorian-multicultural-awards-excellence-nomination-page-2025

12/08/2025

The Victorian Disability Worker Commission has released a public statement regarding the outcome of charges against a disability worker for contravening Interim Prohibition Orders.

Read the public statement here – https://www.vdwc.vic.gov.au/about/news-resources-media/news/disability-worker-pleads-guilty-breaching-orders-stop-working

11/08/2025

The Australian Skills Quality Authority (ASQA), the national regulator for the vocational education and training (VET) sector in Australia, continues to take regulatory action to ensure the integrity of the VET sector. Some of this action affects the disability sector.

ASQA is undertaking an ongoing program of regulatory action involving a number of Registered Training Organisations (RTOs), following a series of compliance investigations targeting illegal behaviour and non-genuine providers. ASQA has:
• cancelled the registration of certain RTOs, including some that provided disability or social support qualifications
• cancelled qualifications issued to some students of those training providers.

To find out which RTOs and student qualifications are affected, check the ASQA website: https://www.asqa.gov.au/students/qualification-integrity-regulatory-action. Former students of affected RTOs should refer to information from ASQA about the cancellations and what steps to take by visiting: https://www.asqa.gov.au/students/qualification-integrity-regulatory-action

The Victorian Disability Worker Commission encourages all disability employers and disability service providers to take action to ensure safe, quality services for people with disability. If you have staff with qualifications issued by affected training providers, you may need to take action to maintain compliance. Information is available at: https://www.dewr.gov.au/skills-and-training/asqa-regulatory-action-cancelled-vet-qualifications

The Disability Worker Registration Board of Victoria will consider the impact of any cancellation of qualification on registered disability workers. The Board will contact registered disability workers who have relied on qualifications from affected training providers to qualify for disability worker registration. The Board and Commission regulate disability workers, promoting accountability, safety and quality in the disability workforce. The scheme includes voluntary worker registration, a complaints service for people to raise concerns, and the requirement that all disability workers comply with the Disability Service Safeguards Code of Conduct, including the requirement to provide supports and services in a safe and competent manner, with care and skill.

06/08/2025

Disability workers, there is still time to share your thoughts on psychotropic medication?

Researchers from the University of Canberra want to hear from you. They’re running a short, anonymous survey to understand disability workers’ knowledge, confidence and training needs when it comes to psychotropic medicines. Your insights will help shape a national training program to better support safe, informed practice across the sector.

The survey takes about five minutes to complete and closes on Friday 15 August 2025. To complete the survey, click here: https://uoc.syd1.qualtrics.com/jfe/form/SV_6fmZeu0fBmts0ey

04/08/2025

The Victorian Mental Illness Awareness Council (VIMAC) is launching their latest project – Navigating My Way. The resources support people with psychosocial disability to understand their rights under the NDIS, learn what they can expect from quality services, and feel confident in making complaints and providing feedback to support workers.

To celebrate they are having a party on Wednesday 27 August from 5pm at the Brunswick Town Hall and everyone is invited. Tickets are free but registration is essential. Author and co-design team member Zoe Simmons will moderate the event, there will be a live music performance from lived experience champion Eliza Hull and delicious refreshments from the Asylum Seeker Resource Centre. To get your ticket visit: https://events.humanitix.com/navigating-my-way-launch

For a more in-depth look at the resources, join VMIAC’s online community education sessions in August. Visit https://www.vmiac.org.au/navigating-my-way-project/ for dates, times and to register.

01/08/2025

Disability worker registration renewal is now open!

Each year, registered workers are required to renew their disability worker registration.

Renewing your registration is easy and ensures the continued quality and safety of services for people with disability.

If you’re already a registered disability worker, keep an eye out for a registration renewal email in your inbox.

If you haven’t registered as a disability worker, there’s no better time than now!

For more information on registration and renewal visit https://www.vdwc.vic.gov.au/disability-worker-registration

31/07/2025

Making a complaint isn’t just about raising concerns, it’s a powerful way to improve services and help disability workers make positive changes in their work.

Complaints made to the VDWC can lead to:
• Clearer roles and responsibilities
• Ensuring support plans are up to date and followed
• Stronger communication between service users, their families and disability workers

Not sure where to go to make a complaint? We’ve teamed up with the Disability Services Commissioner, Victoria (DSC) to create a handy flyer to help. To learn more about complaints and to download a copy, visit https://www.vdwc.vic.gov.au/complaints

30/07/2025

If you know another disability worker is putting a person with disability at risk, you must notify the VDWC, no matter what other reporting you’ve done.

Reported it to another authority? You still need to notify the VDWC. Worried about workplace practices? You still need to notify the VDWC.

Reporting notifiable conduct to the VDWC is a legal requirement. Learn more at: https://ow.ly/KW7h50Wx6m8

Address

570 Bourke Street
Melbourne, VIC
3000

Website

https://linktr.ee/vdwc

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