Victorian Disability Worker Commission

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Victorian Disability Worker Commission

Safer services. Quality workforce standards. Better choices for people with disability. Our community standards and rules of use are aligned with DFFH.

Our social media channels are a place for you to participate in positive and constructive conversations. Comments are moderated and those that do not meet DFFH community standards and rules of use will be removed. By posting a comment, the public agree to abide by our community standards and rules of use which are as follows:
• Be polite and treat others with respect.
• Do not post comments that include inappropriate language, are abusive to others, or appear to deliberately provoke arguments. Such comments will be removed.
• Stay on topic.
• Do not dominate the conversation. We reserve the right to remove comments from people who seek to dominate the discussion.
• Do not use our channels to advertise. Content that endorses commercial products/services or solicits donations will be removed.
• Do not post comments which are defamatory, discriminatory, incite violence, infringe copyright or are otherwise unlawful.
• Stick to the facts. Content that is factually wrong or misleading may be moderated. https://www.dffh.vic.gov.au/social-media

01/12/2025

Looking for ways to build your skills?

Our Training & Development Catalogue is your one-stop shop with 200+ training courses for disability workers, practitioners, and employees.

The searchable catalogue also helps registered workers complete the 10 hours of Continuing Professional Development (CPD) required to maintain registration.

Explore the catalogue by visiting https://www.vdwc.vic.gov.au/courses-overview

27/11/2025

All disability workers in Victoria must comply with the Code of Conduct.

The Code has 8 key elements focused on respect, quality, and safety.

It is designed to complement the NDIS Quality and Safeguarding Framework to promote a safe and skilled disability workforce within Victoria.

Disability workers uncertain about an issue should talk with their supervisor, directly with their client or contact us on 1800 497 132.

For more information on the Disability Service Safeguards Code of Conduct visit https://www.vdwc.vic.gov.au/disability-worker-code-of-conduct

26/11/2025

All people with disability have a right to be supported to realise their individual capacity for physical, social, emotional and intellectual development. They must be respected for their human worth and to be treated with dignity as individuals with choice and control.

This example highlights the importance of disability workers respecting and supporting the choices and decisions of individuals.

For more information on complaints visit https://brnw.ch/21wXPas

24/11/2025

Thank you to everyone who stopped by our booth this past weekend at this year’s Melbourne Disability Expo!

Our team had a fantastic time connecting with the community, answering questions, and sharing insights about what we do.

We loved seeing so much interest in our resources and how we support safer disability services.

We look forward to doing it all again next year!

If you have any further questions or would like more information, please visit our website: https://www.vdwc.vic.gov.au/

19/11/2025

Disability workers in Victoria must follow the Code of Conduct and not engage in practices that put a person with disability or the community at risk. This example shows how the Commission can act where allegations of physical assault are made, and how we work with other regulators and authorities.

For more information on complaints visit https://www.vdwc.vic.gov.au/complaints-and-notifications/complaints

18/11/2025

Did you know the most common complaints we receive involve Accommodation services (including SIL and SDA), in-home supports (personal care), community access supports, and day activity supports?

These insights are essential for improving the quality and safety of disability services. The Commission is here to listen and support – reach out if you need help.

For more information on making a complaint visit https://brnw.ch/21wXA3X

13/11/2025

Join us at the 2025 Melbourne Disability Expo!

An accessible, free event featuring hundreds of products and services, community groups, inspiring presentations, workshops, and inclusive entertainment for all ages.

Visit our team to learn how we’re working to make disability services safer and fairer across Victoria. We’ll also have information on worker registration, the Code of Conduct, and the complaints process.

Date: Friday 21 & Saturday 22 November 2025
Time: 9am-3pm
Location: Melbourne Convention & Exhibition Centre

For more information and to register now for this free event visit: https://melbournedisabilityexpo.com.au/

11/11/2025

Did you know in 2024-25, we reached over 1000 registered disability workers listed on the public Register of Victorian disability workers. 89% of are disability support workers and the remaining 11% are disability practitioners.

For more information on disability worker registration visit https://brnw.ch/21wXp63

10/11/2025

We are pleased to announce Kate Maddern has been appointed as Acting Victorian Disability Worker Commissioner.

With extensive regulatory and legislative expertise, Kate served as Director of Scheme Performance and has been a key leader in the Commission's work since it began. Kate is passionate about continuing the Commission's efforts to strengthen safe, high-quality disability services across Victoria.

Please join us in welcoming Kate to the role.

To read the full announcement, visit our website at vdwc.vic.gov.au

06/11/2025

Did you know that most complaints to the Commission come from people with disability, families, government agencies, and disability advocates. Your voice plays a critical role in raising standards and improving services. If you or someone you know has concerns, the Commission is here to help.

For more information on making a complaint visit https://brnw.ch/21wXf8m

05/11/2025

We’re hiring! We are seeking a Registration Development Officer to join Australia's first (and only) disability worker registration team!

In this exciting opportunity, you will help the Manager and the Senior Registration Development Officer develop and continuously improve registration processes and procedures, in a full time, VPS 4 fixed-term role until 30 June 2027.

Are you:
- Highly efficient and detail-oriented, with the ability to process assessments and applications in an accurate and timely manner?
- Organised and capable of managing requirements for assessments, maintaining accurate records in case management systems, document management systems, and registers?
- A skilled communicator, confident in engaging with applicants and registered disability workers, including handling complex telephone or written enquiries?

If this sounds like you visit https://brnw.ch/21wXd7t for more information and to apply.

Applications close midnight 16 November 2025.

31/10/2025

A big thank you to everyone who joined us earlier this week at our public forum with the Disability Services Commissioner, Victoria (DSC) at the Frankston Arts Centre!

Our panel of presenters discussed how VDWC and DSC support safe, quality disability services through our respective complaints functions, and how disability worker registration promotes professionalism across the disability sector.

It was great to see such a broad cross-section of the community in the audience, coming together to connect, share information, and ask questions.

Thank you for being a part of the conversation!

Address

570 Bourke Street
Melbourne, VIC
3000

Website

https://linktr.ee/vdwc

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