Hand in Hand Home and Community Care VIC

Hand in Hand Home and Community Care VIC We are an NDIS-approved Specialist Support Coordination organization supporting participants across Melbourne and Victoria.

We specialize in supporting NDIS participants with complex mental health needs. At Hand in Hand Support Coordination, we provide personalised NDIS Support Coordination services across Melbourne and Victoria. Our focus is on supporting participants with complex mental health and physical disabilities through tailored Level 2 and Level 3 coordination. We work alongside you to prioritise your goals, build plans that fit your budget, and connect you with the right providers. With strong industry networks and a compassionate, participant-first approach, we’re here to help you navigate the NDIS with confidence and achieve the outcomes that matter most to you.

The NDIS Commission has announced its priorities for 2025–26 with a clear focus on participant safety, worker training,...
25/09/2025

The NDIS Commission has announced its priorities for 2025–26 with a clear focus on participant safety, worker training, and stronger safeguards across the sector.

This means:
✔️ Stricter rules around restrictive practices
✔️ Better oversight of unregistered providers
✔️ Higher training and accountability standards for workers

Read the blog: https://www.hihvic.com.au/ndis-commission-priorities-for-202526-what-it-means-for-you

At Hand in Hand Support Coordination, we help you connect with providers who meet these standards — so you can feel safe, supported, and confident in your NDIS journey.

Big changes are coming to the NDIS — are you ready?The government is introducing foundational supports, a new tier of se...
22/09/2025

Big changes are coming to the NDIS — are you ready?

The government is introducing foundational supports, a new tier of services for people who may not qualify for a full NDIS plan.

But for people with psychosocial disability or complex needs, this could mean a change in how supports are delivered, or even a risk of being moved to less tailored services.

If you’re an NDIS participant with complex needs, it’s important to understand how these changes could affect your plan.

👀 Swipe through to learn:
☑️ What foundational supports are
☑️ Why they matter for people with complex disability
☑️ What’s happening now
☑️ What you can do to stay on track

🧠 Learn more in our latest blog:
👉 https://www.hihvic.com.au/bridging-the-gaps-foundational-supports-and-the-future-of-psychosocial-and-complex-support-under-the-ndis

📍 Based in Melbourne, Hand in Hand Support Coordination works with participants who need specialist support through complex NDIS journeys.

Navigating change is easier with the right support. We’re here to guide the way.
🌐 www.hihvic.com.au

🐾 Can the NDIS fund an assistance dog?For many people living with complex or psychosocial disabilities, an assistance do...
16/09/2025

🐾 Can the NDIS fund an assistance dog?

For many people living with complex or psychosocial disabilities, an assistance dog can be life-changing — offering independence, safety, and support in daily life.

But getting one funded through the NDIS isn’t simple. It requires:
✔️ Clear evidence from health professionals
✔️ Proof the dog is trained by an accredited provider
✔️ A strong link to your NDIS plan goals
✔️ Showing that it’s “reasonable and necessary”

Our latest blog breaks down:
➡️ What counts as an assistance dog under the NDIS
➡️ When funding may be approved
➡️ What costs are covered (and what’s not)
➡️ Common reasons applications are declined
➡️ How Support Coordination can help you through the process

📖 Read the full guide here: https://www.hihvic.com.au/can-the-ndis-fund-an-assistance-dog-a-step-by-step-guide-for-people-with-complex-needs

Housing isn’t just about bricks and mortar, it’s about stability, safety, and independence.For NDIS participants with co...
13/09/2025

Housing isn’t just about bricks and mortar, it’s about stability, safety, and independence.

For NDIS participants with complex needs, a Positive Behaviour Support (PBS)-informed approach can make all the difference.

In our latest blog, we explain:
✔️ What PBS is
✔️ How to access a Behaviour Support Plan
✔️ Why PBS matters in housing
✔️ How our coordination helps bring it all together

👉 Read the full blog here: https://www.hihvic.com.au/positive-behaviour-support-and-housing-creating-stable-living-arrangements-for-ndis-participants-with-complex-needs

Happy Father’s Day to dads, stepdads, granddads, and every father figure in between! 💚Thank you for your strength, suppo...
06/09/2025

Happy Father’s Day to dads, stepdads, granddads, and every father figure in between! 💚

Thank you for your strength, support, and steady presence.

Here’s to making the world better, one step at a time. 🌍

👉 hihvic.com.au

31/08/2025

"An Absolute Lifesaver!"

Here’s what Sarah had to say about her experience with Hand in Hand Support Coordination:

"Hand in Hand Support Coordination, led by Katalin, has been an absolute lifesaver in navigating the complexities of NDIS red tape. Katalin goes above and beyond in every way, becoming an integral part of our family. Her unwavering commitment to fighting for her clients ensures that they are always her top priority—no matter what. Compassionate, trustworthy, and dedicated, Katalin not only supports the NDIS participant but extends her care and assistance to their entire family. She truly stands out as a remarkable professional, and we are incredibly grateful for all her help and support."

At Hand in Hand Support Coordination, we specialise in Level 2 & 3 NDIS support for participants with complex mental health and physical disabilities across Melbourne and Victoria. Our goal is simple: to prioritise your needs, work within your budget, and connect you to the right services so you can achieve your goals.

📞 Call 1800 841 144
🌐 www.hihvic.com.au

Your Trusted Melbourne NDIS Support Coordination
Compassionate. Reliable. Participant-focused.

22/08/2025

Running out of NDIS funds before your plan ends can be stressful—but you’re not alone.

Our latest blog covers:
✔ What to do if your budget is tight
✔ How your Support Coordinator can help
✔ Strategies to avoid the same issue in the future

Read the full blog now:
https://www.hihvic.com.au/running-out-of-ndis-funds-what-to-do-and-how-to-avoid-it-in-the-future

✅ Melbourne Support Coordinators specialists in Level 2 & 3 for complex needs

📞 Call 1800 841 144 | 🌐 www.hihvic.com.au

🌟 Meet Selena Thomas – Our Admin Superstar! 🌟Selena is passionate about helping participants access the supports they ne...
19/08/2025

🌟 Meet Selena Thomas – Our Admin Superstar! 🌟

Selena is passionate about helping participants access the supports they need to live with real independence. After a career in the mortgage industry, she transitioned to disability support, bringing a wealth of experience and a caring heart to everything she does.

As a great listener who’s approachable, resourceful, and always ready to help, Selena is a true asset to our team.

💡 Fun Fact: Selena once entered a fancy dress cross-country ski race… without knowing how to ski!

Her motto? “Be yourself.” And that’s exactly what makes her so amazing.

✅ Looking for trusted NDIS Support Coordination in Melbourne? We’re here to help!

📞 Call 1800 841 144 | 🌐 www.hihvic.com.au

When profit takes precedence over care, participants pay the price.Referral fee practices in the NDIS are reducing parti...
15/08/2025

When profit takes precedence over care, participants pay the price.
Referral fee practices in the NDIS are reducing participant care hours, inflating costs, and limiting real choice.

In our latest blog, we break down:
✔ Why referral fees are unethical
✔ How they harm participants
✔ What safeguards the NDIS needs now

Plus, we link to our open letter and a podcast discussion featuring our Director, Katalin Jakus.

👉 Read the blog + Listen to the podcast now – https://www.hihvic.com.au/the-dark-side-of-the-ndis-how-referral-fees-hurt-participants-and-reduce-care-hours

At Hand in Hand Support Coordination in Melbourne, we are more than just NDIS Support Coordinators, we’re advocates for fairness and transparency.

📞 1800 841 144 | 🌐 www.hihvic.com.au

12/08/2025

Your home should be a place of safety, comfort, and independence.

The NDIS can fund home modifications from simple ramps and grab rails to complex bathroom redesigns and smart home features.

Want to know what’s covered, what’s not, and how to apply?
👉 Read the full guide: https://www.hihvic.com.au/home-modifications-and-the-ndis-what-you-need-to-know

We’re Support Coordinators in Melbourne, providing all levels of NDIS Support Coordination, with a specialisation in Levels 2 & 3 for complex needs.

✅ Let’s make your NDIS journey easier.
📞 1800 841 144 | 🌐 www.hihvic.com.au

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Melbourne, VIC

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Monday 9am - 4am
Tuesday 9am - 4am
Wednesday 9am - 4am
Thursday 9am - 4am
Friday 9am - 4am

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