Relationship Matters

02/03/2026

Work shapes how people feel — at work and at home.

Did you know Relationship Matters also delivers workplace wellbeing programs through Workplace Matters?

Workplace Matters partners with organisations to provide evidence informed training, leadership development and employee wellbeing programs that support people and shape culture.

If creating healthier, more respectful workplaces matters to you, follow Workplace Matters and stay connected for insights and upcoming training opportunities.

🔗 https://relationshipmatters.com.au/workplace-matters-subscription/

Most people don’t leave jobs.
They leave cultures.

If you’re committed to creating a workplace where people feel safe, respected and supported to do their best work, that matters.

Through Workplace Matters, we deliver evidence informed training, leadership development, employee wellbeing programs and practical tools that support people and shape culture.

Subscribe to hear about our programs, insights and upcoming training opportunities straight to your inbox.
https://relationshipmatters.com.au/workplace-matters-subscription/

28/02/2026

Audiology Australia has announced new wellbeing member benefits due to demand that aim to help its audiologist members navigate personal and professional challenges in the workplace.

28/02/2026

International Wheelchair Day

Today we recognise International Wheelchair Day, celebrating wheelchair users and promoting accessibility in our communities.

Accessibility is about more than physical spaces. It is about dignity, independence, inclusion and being heard.

At Relationship Matters, we are committed to providing inclusive and accessible counselling services, both in person and via telehealth, so people can access care in ways that work for them.

If you or someone you know would like to speak with a counsellor, visit relationshipmatters.com.au or call 1300 543 396.

20/02/2026

Aromantic Spectrum Awareness Week - 21–27 February

This week we recognise and celebrate aromantic identities and experiences.

Being aromantic means experiencing little or no romantic attraction, and like all identities, it exists on a spectrum. Raising awareness helps create understanding, respect, and spaces where everyone feels seen and valued.

At Relationship Matters, we support diversity in how people experience connection, relationships, and identity.

If you or someone you care about needs support, we are here to help.
Change starts here.
Call 1300 543 396 or visit relationshipmatters.com.au

20/02/2026

International Mother Language Day

Today we celebrate the richness of language and culture around the world.

Language is more than words — it’s how we connect, share stories, express identity, and feel understood. When people are able to communicate in ways that feel natural and safe, inclusion and belonging grow.

At Relationship Matters, we value diversity and the many voices that make our communities stronger.

If you or someone you care about needs support, we are here to help.
Change starts here.
Call 1300 543 396 or visit relationshipmatters.com.au

12/02/2026

National Apology Anniversary

Today we pause to reflect on Australia’s apology to the Stolen Generations, and the ongoing journey of healing, understanding, and reconciliation.

At Relationship Matters, we recognise the lasting impact of past injustices and the importance of listening, learning, and walking together with respect. Healing happens in safe, supportive spaces where people feel seen, heard, and valued.

If today brings up emotions or you or someone you care about needs support, we are here to help.
Call 1300 543 396 or visit relationshipmatters.com.au

03/02/2026

Customer service teams are dealing with more pressure than ever.

This Workplace Matters online training provides practical strategies for managing difficult client interactions, de escalation and resilience.

📅 16 Feb 2026
💻 Online (Zoom)
👥 Limited to 20 places

Book now via Workplace Matters or visit https://relationshipmatters.com.au/event/dealing-with-difficult-clients-for-customer-service-officers/

02/02/2026

NDIS teams are under pressure every day and communication can make or break a shift.

This training gives practical tools to handle difficult conversations, reduce conflict, and strengthen team cohesion (without burnout).

✅ Limited places (max 20). Enrol now.

NDIS workers deserve practical communication tools, not just expectations.

When communication breaks down in NDIS settings, it can quickly lead to misunderstandings, conflict, stress, and disrupted support for participants and families.

This practical online training will give NDIS workers and leaders clear strategies they can use immediately.

Respectful Communications and Team Cohesion in the Workplace (Online Training)
For NDIS workers, team leaders and supervisors

📅 Tuesday 17 February 2026
🕥 10.30am to 12.00pm AEDT
💻 Online delivery
🎟 $180 per person + GST
👥 Maximum 20 participants

You will gain:
✅ respectful communication techniques (words, tone, body language)
✅ tools to navigate disagreement professionally
✅ strategies to reduce tension and diffuse challenging situations
✅ practical ways to strengthen teamwork and cohesion

Only 20 places available. Enrol now to secure your spot.
https://relationshipmatters.com.au/event/respectful-communications-and-team-cohesion-in-the-workplace-for-ndis-workers/

02/02/2026

Proud to share this upcoming Workplace Matters training.

If you or your team work in customer service, this session is designed to support staff with practical tools to manage challenging client interactions safely and confidently.

👉 Follow and check out our Workplace Matters page for more workplace training and support: Workplace Matters

Managing difficult clients is a workplace safety issue.

If you work in customer service, you know the reality.

Some days you are not just answering questions.
You are managing anger, complaints, escalation, threats, tears, and high stress behaviour. And your staff should not have to “just deal with it.”
They need practical tools, clear strategies, and confidence to respond calmly and safely.

Workplace Matters is delivering a practical online training session for Customer Service Officers, team leaders and supervisors.
✅ De-escalation techniques
✅ Understanding triggers and responses
✅ Resilience and recovery after incidents
✅ Practical workplace case studies

Dealing with Difficult Clients (Online Training)
📅 Monday 16 February 2026
🕥 10.30am to 12.00pm AEDT
💻 Online via Zoom
🎟 $180 per person + GST
👥 Maximum 20 participants

Places are limited. Book now to secure your team’s spot.
https://relationshipmatters.com.au/event/dealing-with-difficult-clients-for-customer-service-officers/

12/01/2026

Anger Management for Women

Big feelings can be hard to carry on your own.

Our Anger Management for Women program supports women to better understand anger, build confidence, improve communication and develop healthier ways to manage strong emotions in everyday life.

This small, six week online group is delivered under the API program and is available at no cost for eligible women living or working in the South Eastern Melbourne area. It is facilitated by experienced counsellors and provides a supportive and respectful space to focus on early support and practical skills.

📅 Starts Wednesday 25 February 2026
⏰ 12:30 pm to 2:30 pm
💻 Online via Zoom

To check eligibility or make a referral, contact the SEMPHN Access and Referral Line on 1800 862 363.

This program is supported by funding from the South Eastern Melbourne Primary Health Network through the Australian Government’s PHN program.

11/01/2026

Our thoughts are with everyone impacted by the devastating bushfires across Victoria.

To those who have lost homes, livelihoods, animals, or a sense of safety, we see you. This is an incredibly distressing time, and the emotional impact can linger long after the flames are gone.

If you or your family are feeling overwhelmed, anxious, exhausted or struggling to cope, support is available. Relationship Matters is here to provide counselling and emotional support during times of crisis and recovery.

If you need support, reach out to Relationship Matters.
Call 1300 543 396 or visit our website relationshipmatters.com.au to speak with someone who can help you take the next step.

22/12/2025

Holiday Hours

As we move through the festive season and into the New Year, we want to let you know when our services will be available and how to reach us if you need support.

We are open on:
• 29 December
• 30 December
• 31 December

Our opening hours are 9:00 am to 5:00 pm.
We are closed on all other days during this period.

This time of year can feel different for everyone. It can be busy, emotional or tiring, and sometimes a little overwhelming. If you need support, please know that you are not alone and help is available.

You can call us on 1300 543 396 or contact us online at:
relationshipmatters.com.au/contact-us/

If you need urgent help, please call 000.

We wish you a safe, calm and gentle festive season.