All the doctors in this practice have satisfied the training requirements of the RACGP and are on the vocational register of general practitioners. Dr Debbie Yiap has a medical degree, diplomas in obstetrics and medical acupuncture and is a Fellow of the Royal Australian College of General Practitioners. She is a member of the Australia Society of Hypnosis and has an interest in counselling. Dr Na
relle Binns has a medical degree from the University of Tasmania and is a Fellow of the RACGP. Her special interests include mental health, women’s’ health and paediatrics. Narelle is available all day Tuesday and Friday. Dr John Croatto has a medical degree and is a Fellow of the Royal Australian College of General Practitioners. He has a Diploma of Obstetrics. John is available Monday afternoon and all day Wednesday and Thursday. Dr Diya Bucktowar has a medical degree and is a Fellow of the Royal Australian College of General Practitioners. She has a certificate in Skin Cancer and has done a primary course in nutritional and environmental medicine. Diya is available Monday, Tuesday and Friday all day and, Wednesday morning. Dr Abraham Mass (Abe) graduated from the University of Melbourne in 1979. He established a busy General Practice in Ormond where he worked for the next 36 years. As well as General Medicine his special interests are psychological and wholistic medicine. He was honoured to be nominated for 'Australian of the year' in 2014. Abe is available Monday morning, Wednesday afternoon and Thursday all day. HOME DOCTOR SERVICE - for after hours care
Call 13 SICK (13 7425)
APPOINTMENTS
Consultations are by appointments which may be made personally or by telephone. The usual appointment time is 15min. If you need a longer appointment, please let receptionist know. Emergency cases will be given priority and some problems may take longer than the booked time. For these reasons, the doctor may be late but we will try to adhere to appointment times. Please request a longer appointment for the following:
Cervical Screening Test
Counselling
Care plans - Mental health care plan or chronic disease care plan
Multiple Issues
If in doubt please ask reception. RECALLS
The practice has a recall system for such things as Cervical screening, blood pressure check and cholesterol review. If you do not want to be involved with out recall system, please let us know. EMAIL POLICY
Encrypted emails are sent to patients using send safely. Patients are advised not to email practice as the inbox is not monitored.