Franchise Relationships Institute

10/10/2025

Having a sense of belonging is a fundamental psychological need.
Discover effective ways to harness the power of connection in your franchise network through our new Positive Franchising Update.

Read here:

A significant opportunity for franchisors to enhance franchisee satisfaction, motivation, and performance is harnessing the power of connection through robust facilitation processes.

10/10/2025

We are thrilled to be supporting this important convention. If you are attending, please drop by for a chat. We'd love to hear about your goals and explore how we may be able to help with our evidence-based tools and insights into franchising excellence.

In partnership with FranchiseLab and Psych Press, we’ll be showcasing:
✅ Tools to recruit quality franchisees with confidence
✅ Training to educate and empower franchisor teams
✅ Solutions to measure and improve franchisee satisfaction

06/10/2025

If you’ve ever struggled with feedback, this might be the mindset shift you need!

Greg Nathan shares two Magic Questions you can start asking today to help feedback feel less like a blow, and more like a breakthrough.

Read here: https://www.franchiserelationships.com/gregs-tips/the-cubicle-of-truth/

03/10/2025

We've just completed a brilliant Advanced Field Manager Bootcamp with a talented group from a diversity of brands in four countries. It's always exciting to facilitate conversations and see how much value people derive from sharing their experiences and insights with one another.

17/09/2025

🎉 Another Foundation Field Manager Bootcamp wrapped up with our jolly learners from the Jollibee Group in the Philippines!
It was a pleasure meeting such passionate professionals and exchanging ideas. We hope you’re walking away with fresh insights to support franchisees in a well-rounded, impactful way.

15/09/2025

Calling all franchisor executives who have completed FRI’s Foundation Field Manager Bootcamp or Culture of Franchising workshop!

Join us next week for a levelled-up, interactive learning experience in the Advanced Field Manager Bootcamp.

🗓️ Session dates:
AU/NZ: Sept 24, 25, 30, Oct 2 & 3 (9 am-11 am AEST / 11 am-1 pm NZST)
US/Canada: Sept 23, 24, 29, Oct 1 & 2 (4 pm -6 pm PDT)

Cost: AU$600 (includes all materials)

Register here: https://www.franchiserelationships.com/training/field-manager-bootcamp-advanced-sept-2025/

Let’s build stronger franchise networks together.

03/09/2025

We’re excited to announce that Greg Nathan will be delivering an interactive virtual workshop for the International Franchise Association's IFA Academy, where he will share evidence-based tools and strategies guaranteed to:
✅ Improve trust levels in the franchise relationship
✅ Boost the engagement of franchisees
✅ Improve the quality of support you provide to franchisees
✅ Prevent and resolve conflict

The timing of this event is perfect for franchisor executives in both the USA and Australia & New Zealand.

You’ll find full details here: https://www.franchise.org/events/fall-focus-building-strong-franchisee-franchisor-relations/

03/09/2025

Excellence in franchising isn’t just a goal, it’s a framework!
Greg Nathan’s Franchisor Wheel of Excellence highlights five key areas, including 'Mentor franchisees for performance'.

Here are 7 smart ways to do it:

One of FRI’s most significant tools for franchisors is the Franchisor Wheel of Excellence with its five pieces, including Mentor franchisees for performance.

22/07/2025

We kicked off the Francorp Field Manager Bootcamp today with 28 franchise executives from 19 brands across the Philippines.

Despite the weather, the engagement was incredible — and we wrapped up the first session with a great group photo.

🙏 Huge thanks to the rockstar team of Francorp Ph (Franchise Consultant) for partnering with us and making this program seamless.

20/06/2025

🎤 Hear from Greg Nathan and other franchise industry leaders at FANZ 2025!
Join the FANZ National Franchise Conference in Hamilton from August 3–5, and don’t miss Greg Nathan—renowned franchise psychologist and founder of the Franchise Relationships Institute.

🗓️ August 5 | 8:30 AM
📍 Claudelands Event Centre, Hamilton
💡 Topic: Enhancing the Capability, Performance and Growth of Your Franchisees

Gain powerful insights to elevate your franchise network. This is a must-attend session for franchisors and franchisees alike!

🔗 Register now at https://conference.franchiseassociation.org.nz/

Join us at the 2025 National Franchise Conference – a powerful event designed to fuel your growth, sharpen your edge, and connect you with the best in the business.

Hear from industry leaders and experts like:
🔹 Jim Goniea – Purpose Brands: Fuelling system growth
🔹 Tim Cartwright – FreshChoice : Leading franchisees through transformation
🔹 Greg Nathan – Franchise Relationships Institute: Enhancing the capability, performance and growth of your franchisees

Packed with cutting-edge insights and transformational strategies, this is more than a conference – it's your competitive advantage.

Don’t miss your chance to be part of fuelling franchising.

19/06/2025

Seven proven strategies and 49 actionable tips by successful franchisor executives to help franchisees grow their capability and businesses.

Here are seven proven strategies and 49 actionable tips that are being used by successful franchisor executives to help existing franchisees grow their capability and their businesses.

21/01/2024

If you’ve been having trouble unwinding and want to get the most from your break, here are some useful tips from the team at FRI.

It's been a big year for many people in business who are now looking forward to using the end-of-year break to recover. However, psychologists have identified a “recovery paradox” when it comes to using downtime to recover from stress at work.