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Annecto

Annecto is a disability and aged care support provider.

We find the best way to provide individualised services by listening to the needs and goals of the people we support, their families and their community. Our focus is on supporting the individual and the community as a whole so both can be healthier and more in control, to live the life they choose.

13/06/2025

Annecto has been providing support services across Victoria, New South Wales, Queensland and the Australian Capital Territory for more than 70 years 🧡.

In July 2025, Annecto will cease all aged care and disability services.

This difficult decision was made after deliberation and consultation which considered the service model shifts in the aged care and disability sectors, and the financial challenges facing the organisation.

Our focus now is working together to transition the people we support and the services they receive to other trusted providers who can continue delivering the support they need and deserve.

To the people we support, we understand that this is a challenging time and want to remind you that we are here to support you through this transition. We have sent you a letter in the mail about this announcement which you will receive shortly. In the meantime, please contact us for any concerns or questions on 1300 530 705 or email customersupport@annecto.org.au.

If you need any additional support during this time, please consider reaching out to one of the organisations listed below.

For aged care support:
• The Older Persons Advocacy Network (OPAN) can provide free, independent and confidential support to older people receiving aged care. We can arrange to connect you to OPAN, or you can call direct on 1800 700 600.
• The Aged Care Quality and Safety Commission is an independent body for people to raise concerns about the aged care services they receive. The Commission will ensure confidentiality upon request and can be contacted on 1800 951 822.

For disability support:
• Contact your NDIA Local Area Coordinator
• Phone the NDIS on 1800 800 110
🔗 For additional information about this announcement head to https://annecto.org.au/transition/

22/05/2025

The Annecto Kempsey office and Coolamon Arts Hub are currently closed, following major flood warnings for the Mid North Coast area. Teams are still operating remotely, working to reschedule impacted visits and keep the people we support and staff safe.

You can still reach us on (02) 6562 4993 or by email. If you’re in affected areas, please make sure you have a support plan and additional supplies for the coming days. We will continue to monitor official updates as the situation develops and keep the people we support informed.

If you need assistance, here are some important contacts:
👉 Life-threatening emergencies: Call 000
👉 State Emergency Services (SES): For assistance with flood damage call 132 500
👉 Health Contact Centre: For health-related inquiries call 13HEALTH (13 43 25 84)

Our thoughts are with the community during this time, we hope everyone stays safe and well! 🧡

17/05/2025

Today is International Day Against Homophobia, Biphobia and Transphobia - IDAHOBIT. Annecto acknowledges the continued fight for LGBTQIA+ rights. We recognise that putting an end to LGBTQIA+phobia and discrimination is something we all need to continuously work towards together.

That’s what IDAHOBIT Day is all about — standing up for inclusion and respect. To bring awareness to this date, let’s bust some common myths and help make our workplaces safer and more welcoming:

💬 Myth 1: Supporting gender-diverse people is not necessary in a workplace.
✅ Truth: Everyone deserves to feel safe and respected at work — giving gender-diverse staff the right support helps them feel like they belong and can do their best.

💬 Myth 2: Inclusion is just about having policies.
✅ Truth: It’s also about building a culture where everyone feels welcome and valued.

💬 Myth 3: There are only two genders.
✅ Truth: Gender is a spectrum. We can show respect by using inclusive language, offering education, and updating how we collect gender information.

14/05/2025

Since joining Annecto, Imogen has grown in confidence and made real, lasting connections with the people she's met along the way.

In just a couple of years, and by following her goals and dreams, Imogen has bravely come out of her shell. From singing Billie Eillish in front of a crowd to making lifelong friends through sign language and song, this is Imogen's story!

💛 Read Imogen's full story on our website today: https://annecto.org.au/the-power-of-music/

12/05/2025

Yesterday was Mother's Day, and here at Annecto we think of all the mothers and motherly figures out there, the grandmothers, the aunties, the mums-at-heart, the friends, the pet mums, the godmothers, the adoptive mums, the sisters and the step-mothers who made us who we are today.

Annecto acknowledges that the day can mean different things for different people. It can be difficult, nostalgic or sad, but for some, it can also be a celebration and a time to remember happy memories with the people who helped raise us. ✨

01/05/2025

At Annecto, we believe everyone deserves to have a say in the decisions that impact their lives. That’s why we strive to invite the right people into the right conversations.

Collaboration and co-design are fundamental to the work that we do. We are committed to building a more inclusive society by engaging in continuous conversations with the people we support, their communities and our staff.

Making decisions alongside the people we support is a big part of how we tailor services to each customer.

We are excited to see how these efforts evolve as we integrate co-design into even more aspects of our work.

Click the link to read more about how Annecto is implementing co-design:
🔗 http://bit.ly/4cKh6vX

30/04/2025

Before the Easter break, the Ballarat team put on a community BBQ which had a great turn out. The day was filled with lots of laughs, dress ups, colouring competitions, prizes and more!

Community BBQs are a great way to welcome the people we support, staff and the wider community to come together and connect. At Annecto, we value social engagement, community access and connecting people to what's important to them.

Whatever your goals are, we can support you to meet new people, join social groups, visit a local cafe or spend time with friends and family.

Here are some examples of how we may be able to support you in the community:

👉 Get one-on-one support for social activities to develop new skills and improve your independence.
👉 Join our social support groups where you can meet new people and experience new things in a welcoming environment.
👉 Go out in the community and get to your appointments with assisted access to public transport taxis, drivers and more.

Learn more about Annecto's services in Ballarat to support you in the community:
🔗 annecto.org.au
📬 enquiries@annecto.org.au
☎️ 1800 266 328

25/04/2025

Ann and Bob’s story is one about love, art and independence. 🧡

In a home full of colourful artworks, handmade treasures and a blooming garden, they remind us that with the right support, life can continue to be filled with what's most important to you.

You can read their full story here: https://bit.ly/LoveArtAndIndependence

We are saddened to share that since we wrote this story, Ann and Bob have passed away but their story still lives on. We are thankful to their family for allowing us to continue celebrating their lives and for working alongside us to make sure Ann and Bob received the support they needed to live their lives fully.

24/04/2025

📣 After five incredible years as the Chief Executive Officer at Annecto and 25 years in similar leadership positions at other organisations, Cheryl De Zilwa has made the decision to step away from full-time employment and step into retirement. Cheryl will depart Annecto on Friday 25 April 2025.

We are incredibly thankful for Cheryl's continuous commitment and dedication to Annecto, the work that we do and our purpose.

On behalf of Annecto's staff and the wider community, we would like to take this opportunity to thank Cheryl for the work that you have done to shape this organisation and contribute to its long-term sustainability in the aged care and disability sectors. Cheryl has made a lasting impact, and we greatly appreciate everything you have done during your five-year tenure at Annecto. 🧡

To read CEO Cheryl De Zilwa's full statement regarding her retirement, click the link in our bio or go to: www.annecto.org.au/an-announcement-from-the-annecto-ceo-cheryl-de-zilwa

Image description: Annecto CEO, Cheryl De Zilwa is smiling wearing an orange blazer. Text overlay states 'An announcement from the Annecto CEO, Cheryl De Zilwa.'

23/04/2025

Every year, on 25 April Australia recognises ANZAC Day (Australian and New Zealand Army Corps). On this day, we acknowledge everyone who has fought for and served their country, those who have fought overseas and those who have lost their lives. We acknowledge staff, the people we support and those in the Annecto community who have connections to ANZAC Day. 🧡

This is also an important time to acknowledge Aboriginal and Torres Strait Islander service people, who are often forgotten. Aboriginal and Torres Strait Islander people have served in every war that Australia has participated in and have members currently serving in the defence force.

At Annecto, we acknowledge the Aboriginal and Torres Strait Islander service people and their contributions to this country's war efforts.

📅 We encourage you to attend your local events that acknowledge the Aboriginal and Torres Strait Islander contributions.

➡️ Swipe to read more about the contributions of Aboriginal and Torres Strait Islander service people and events happening in your area on 25 April.

22/04/2025

Happy Easter to all who celebrate! We hope all staff, the people we support, and the wider community had a happy, safe and festive long weekend with your friends and family 🐣

Last week, staff and the people we support came together last week to celebrate with gatherings, games and sweet treats. Swipe left to see what everyone got up to across Ballarat and Forest Hill! 🐰

Tell us in the comments below what you got up to during the long weekend!

Image description: A series of Easter eggs themed images with a yellow background and pictures of Annecto staff and customers smiling and having fun.

07/04/2025

On 2 April, the Annecto Kempsey team had a fantastic time at the 2025 Macleay Seniors Time to Shine Expo organised by .

This community event, brought people together for a fun day of live music, interactive workshops, and valuable information to support healthy ageing. It was a great chance to connect with the community and discover new resources that promote independent living for older people.

At Annecto, we support older people in Kempsey and surrounding areas to live independently at home for longer.

Want to know more? Come and chat with the team at Annecto Kempsey!
📍 2/33 Smith Street, Kempsey NSW 2440 – Dunghutti Country
📞 (02) 6562 4993
✉️ enquiries@annecto.org.au

Address

81 Cowper Street
Melbourne, VIC
3011

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+611800266328

Website

http://www.annecto.org.au/

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