Disability Services Commissioner, Victoria (DSC)

Disability Services Commissioner, Victoria (DSC) Please refer to our House Rules for guidelines on commenting and engaging with our page.

An independent oversight body resolving complaints about Victorian disability services and promoting the right of people with a disability to be free from abuse Disability Services Commissioner is an independent oversight body resolving complaints about Victorian disability services and promoting the right of people with a disability to be free from abuse. The Commissioner works with people with a

disability to resolve complaints about service providers and work with service providers to improve outcomes for people with a disability. The Commissioner is independent of government, the Department of Human Services and disability service providers, and reports through the Minister for Housing, Disability and Ageing to Parliament each year. DSC does not endorse any external websites or resources linked from this page, and does not warrant that they are accurate, authentic or complete.

Disability Support Workers - got time for a survey? NDS is sharing information about a survey from the University of Can...
14/07/2025

Disability Support Workers - got time for a survey?
NDS is sharing information about a survey from the University of Canberra that looks at psychotropic medicine training for support workers.

University of Canberra team wants to hear from disability support workers on their knowledge and confidence with psychotropic medicines.

Notification to VDWC are important.  Keep reading, listening and learning if you are not confident when to make a notifi...
07/07/2025

Notification to VDWC are important. Keep reading, listening and learning if you are not confident when to make a notification.

Did you miss our webinar on mandatory notifications or just want to watch it again?

It is now available to watch - https://www.vdwc.vic.gov.au/notifications
Q&A's from the webinar are also available on our website.

As a disability worker or employer, understanding your obligations regarding notifiable conduct is important so don't forget to share the link with your colleagues.

Plus, after watching a replay of the webinar, if you are a disability worker registered with the VDWC you can count it towards your Continuing Professional Development (CPD).

At the end of this month DSC will have been around for 18 years.We keep working with our Victorian disability system so ...
20/06/2025

At the end of this month DSC will have been around for 18 years.
We keep working with our Victorian disability system so that people speak up and are listened to. Our message is firm. It's OK to complain.

20/06/2025

We deal with complaints about:
* disability services funded in Victoria by DFFH, TAC or WorkSafe and the service provider is registered by the Social Services Regulator.
* disability advocacy services funded in Victoria by DFFH.

Learning is lifelong. Check out the catalogue on the VDWC webpage
30/05/2025

Learning is lifelong. Check out the catalogue on the VDWC webpage

Disability Workers are required to complete 10 hours of continuous professional development (CPD) in order to maintain registration to the VDWC.

19/05/2025

Please call or email DSC if you are uncertain if we are the right place for your complaint. We are always happy to assist people to identify options and pathways to consider.
Our website is https://odsc.vic.gov.au/

Jump in and tell VDWC what you think.
19/05/2025

Jump in and tell VDWC what you think.

There are only two days left to have your say!

Complete our Annual Sector Survey to let us know your thoughts on a range of topics including registration of disability workers, complaints and notifications under the Victorian Disability Worker Regulation Scheme. Plus, by completing the survey, you have the chance to win a $100 GiftPay voucher.

Click here to complete the survey: https://dr.octopusgroup.com.au/survey/VDWC25...

Click here to complete the Easy Read survey: https://dr.octopusgroup.com.au/survey/VDWC25_EasyRead

The survey closes on 21 May. If you have difficulties with the online survey, or need to complete the survey in another way, please email VDWCsurvey@orima.com or call ORIMA on 1800 883 345. Tell them it is about the VDWC survey.

Have you watched the new animation from the Victorian Senior Practitioner on Prohibited Physical Restraint?It is about r...
28/03/2025

Have you watched the new animation from the Victorian Senior Practitioner on Prohibited Physical Restraint?
It is about restraints that should never be used.

Directions and Prohibitions issued by the Victorian Senior Practitioner

This workshop was a great one to draw out what makes a great disability worker.
27/03/2025

This workshop was a great one to draw out what makes a great disability worker.

What does quality support look like?

Earlier this year we hosted a workshop asking participants:

· What makes a great disability support worker?
· What makes you feel happy, safe and respected?

We learned so much about what people with disability truly value in support, including:

· Feeling supported to reach their goals
· Being listened to and heard
· Being included in decisions and activities
· Skilled and qualified workers

It was a powerful and eye-opening session and we’re grateful for everyone who shared their experiences. Check out the amazing illustration from Think in Colour to see more of what participants had to say.

To learn more about being a registered disability worker visit https://www.vdwc.vic.gov.au/disability-worker-registration

We have updated the first section of our webpage to make it simpler.  It includes information about the complaints we ca...
20/03/2025

We have updated the first section of our webpage to make it simpler. It includes information about the complaints we can handle.

The Commissioner acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present.

Have you seen this resource called 'Quality Hospital Care for People with Intellectual Disabilities'?
20/03/2025

Have you seen this resource called 'Quality Hospital Care for People with Intellectual Disabilities'?

This online resource is for people involved in the hospital journey of adults with intellectual disabilities. It presents a Framework for Quality Hospital Care based on evidence of practices in hospitals. Using this framework will help you to support people with intellectual disabilities as they jou...

People often contact DSC about issues at schools.  We redirect them to the organisations presenting the webinar below. C...
13/02/2025

People often contact DSC about issues at schools. We redirect them to the organisations presenting the webinar below. Check it out.

If you have a school-aged child with disability, don’t miss this valuable webinar on 26 February at 7.30pm.

Association for Children with Disability - ACD is hosting a webinar to provide information on what parents and families can do when they are having issues at school. The webinar will discuss the types of concerns you can raise, what help is available, and how to work with the school for a better outcome for your child.

Our Commissioner, Dan Stubbs, will be joined by Liana Buchanan (Principal Commissioner for Children and Young People), Frank Handy (Chair of the Independent Office for School Dispute Resolution) and Karen Dimmock (CEO, ACD) for this important session.

For more information and to register please visit https://bit.ly/SchoolFeb25

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Melbourne

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