Disability Services Commissioner, Victoria (DSC)

15/01/2026

We are here to help if you are unsure where to make a complaint about disability services in Victoria.

27/10/2025

The Frankston session is on tomorrow Tuesday 28 October at 10am to 11.30. DSC is looking forward to meeting everyone who comes along. All welcome.

Do you live in Frankston or surrounding areas? Do you want to know more about the Victorian Disability Worker Commission and the Disability Services Commissioner, Victoria (DSC)?

We are running a public forum on Tuesday 28 October at 10am at the Frankston Arts Centre. Join us to learn more about both organisations and how we work to create a safer, stronger disability sector in Victoria.

This free forum will provide attendees with information on our different functions - complaints services, mandatory notifications and disability worker registration. It will be a useful session for people with disability, disability workers and service providers, local community and government organisations, and anyone interested in learning more about how VDWC and DSC work.

There will be an opportunity to ask questions and morning tea will be provided.

We look forward to seeing you there!

For more information and to register for the forum visit https://events.humanitix.com/vdwc-public-forum-frankston

10/10/2025

Disability Services Commissioner is coming to Frankston for a forum with the Victorian Disability Worker Commissioner on Tuesday 28 October. All welcome.
More info here

The Victorian Disability Worker Commission (VDWC) is an independent body working to build a safer and stronger disability workforce in Victoria. The Commission regulates all disability workers regardless of how they are funded. The Commission is the first of its kind in the country, ensuring all Vic...

03/10/2025

The Social Services Regulator is looking for people to join its new Lived Experience Reference Group, led by lived experience co-chair Tricia Malowney OAM CF DLI MAICD BA, who has been appointed by the Regulator.
The SSR say they value the expertise and understanding of social services that comes from lived experience.

Expressions of interest are open until 31 October 2025. You can find out more about this opportunity on the page below

The Social Services Regulator (SSR) is looking for people to join its new Lived Experience Reference Group.Expressions of interest are open until 31 October 2025.About this expression of interestWe value the expertise and understanding of social services that comes from lived experience. We invite a...

11/09/2025

There is so much information on this DFFH webpage about advocacy. It starts by saying: 'Advocacy means getting support from another person to help you express your views and wishes, and to help you stand up for your rights.'

Advocacy means getting support from another person to help you express your views and wishes, and to help you stand up for your rights.

21/08/2025

Complaints matter. Finding the right place easily is important.

Making a complaint isn’t just about raising concerns, it’s a powerful way to improve services and help disability workers make positive changes in their work.

Complaints made to the VDWC can lead to:
• Clearer roles and responsibilities
• Ensuring support plans are up to date and followed
• Stronger communication between service users, their families and disability workers

Not sure where to go to make a complaint? We’ve teamed up with the Disability Services Commissioner, Victoria (DSC) to create a handy flyer to help. To learn more about complaints and to download a copy, visit https://www.vdwc.vic.gov.au/complaints

01/08/2025

We deal with complaints about
*disability services funded in Victoria by DFFH, TAC or WorkSafe and the service provider is registered by the Social Services Regulator.
*disability advocacy services funded in Victoria by DFFH.
If you are not sure about where to make a complaint please call or email our office and we will assist.

29/07/2025

An inquiry will be undertaken by the Fair Work Ombudsman into compliance with workplace laws in the disability support services sector.

We’re inquiring into compliance with workplace laws in the disability support services sector. Find out what we’re doing and how you can contribute.

24/07/2025

Tip for providers: Explain how you will support people to complain if they require assistance.

24/07/2025

Do you already know about CCYP's survey for children and young people? It is called ' What matters most'. https://ccyp.vic.gov.au/children-and-young-people/what-matters-most/

14/07/2025

Disability Support Workers - got time for a survey?
NDS is sharing information about a survey from the University of Canberra that looks at psychotropic medicine training for support workers.

University of Canberra team wants to hear from disability support workers on their knowledge and confidence with psychotropic medicines.

07/07/2025

Notification to VDWC are important. Keep reading, listening and learning if you are not confident when to make a notification.

Did you miss our webinar on mandatory notifications or just want to watch it again?

It is now available to watch - https://www.vdwc.vic.gov.au/notifications
Q&A's from the webinar are also available on our website.

As a disability worker or employer, understanding your obligations regarding notifiable conduct is important so don't forget to share the link with your colleagues.

Plus, after watching a replay of the webinar, if you are a disability worker registered with the VDWC you can count it towards your Continuing Professional Development (CPD).