ONCALL

ONCALL Delivering exceptional end-to-end disability, child, youth and family services across Australia.

ONCALL is proud to be an Award winning, DHS Registered Community Service Organisation providing support 24/7 throughout Melbourne. ONCALL comprises of a team of expert professionals with extensive industry knowledge and experience in a broad range of community care and support services. This ensures our clients’ needs are clearly understood and accommodated regardless of associated complexities. O

NCALL consists of a number of highly functioning business units lead by expert managers with extensive professional experience in the Disability, Welfare & Workforce Solutions sectors. Our business units consist of the following:
- Disability Casual Staff Services
- Welfare Casual Staff Services
- LifeChoices (Individual Support Packages - ISP)
- LifeStyles (Accommodation Services including Complex Support)
- Learning and Development (Training)
- Advanced information technology & Customised reporting
- After Hours Contact Management Services
- Professional & Executive Locum Services
- Case Management Locum Services
- Casual Staff Bank Management Services

Caring for a loved one is one of the most rewarding things you can do, but even the most dedicated carers deserve a mome...
29/05/2026

Caring for a loved one is one of the most rewarding things you can do, but even the most dedicated carers deserve a moment to breathe. 🧡

In-Home Respite means your loved one stays in the comfort and familiarity of home, supported by our clinically trained team, while you get the break you’ve earned.

We specialise in complex care including MND, MS, Huntington’s, and ABI, with flexible support tailored around your family’s needs.
 
Because care that’s built around you makes all the difference. 💛
 
Ready to find out more? Contact us today.
 
 

One big morning. One big heart. 💛 This morning, we all came together nationally to recognise the Cancer Council’s Bigges...
28/05/2026

One big morning. One big heart. 💛

This morning, we all came together nationally to recognise the Cancer Council’s Biggest Morning Tea, and what a morning it was!

Our amazing head office staff, support worker staff, and wonderful clients joined | forces across VIC, SA & QLD to celebrate one of Australia’s most iconic fundraising events, raising funds for life-saving cancer research and reminding those affected by cancer that they are never alone.

Because sometimes the most powerful thing we can do is simply show up for one another. Safe to say, we showed up, and we ate well!

A huge thank you to every person who made today so special. This is what community looks like.

One big morning. One big heart. 💛 This morning, we all came together nationally to recognise the Cancer Council’s Bigges...
28/05/2026

One big morning. One big heart. 💛

This morning, we all came together nationally to recognise the Cancer Council’s Biggest Morning Tea, and what a morning it was! 🎉

Our amazing head office staff, support worker staff, and wonderful clients joined forces across VIC, SA & QLD to celebrate one of Australia’s most iconic fundraising events, raising funds for life-saving cancer research and reminding those affected by cancer that they are never alone.

Because sometimes the most powerful thing we can do is simply show up for one another.

Safe to say, we showed up, and we ate well! 🍰😄

A huge thank you to every person who made today so special. This is what community looks like. 💛

22/05/2026

Every cup counts. ☕

This May, the ONCALL | SACARE team are taking part in Australia’s Biggest Morning Tea in support of Cancer Council.

For over 30 years, Biggest Morning Tea has been one of Australia’s most beloved fundraising traditions, bringing people together to raise money for cancer research, prevention, and support services that touch the lives of so many. With almost 1 in 2 Australians diagnosed with cancer before the age of 85, it’s a cause that’s close to home for nearly all of us.

At ONCALL | SACARE, we’re proud to show up for our community in every way we can, and this is one small but meaningful way to do that.

We can’t wait to get the kettle on. 💛

Home Spotlight: Landrace, Clyde North VIC 🏡 A three-bedroom SDA home in Melbourne’s southeast. Spacious rooms with priva...
18/05/2026

Home Spotlight: Landrace, Clyde North VIC 🏡

A three-bedroom SDA home in Melbourne’s southeast. Spacious rooms with private ensuites, open plan living and dining, a separate lounge, and a great outdoor alfresco area to relax or entertain.
 
It’s a modern, comfortable place to settle into long-term. The kind of home where you can genuinely feel at ease.
 
Two friendly guys already call it home and are looking for a like-minded male housemate aged 30 to 50 who enjoys a calm, easy going household.
 
Suitable for SDA Improved Livability participants. Onsite overnight assistance available.
 
Get in touch if you’d like to know more.

E: intake@oncall.com.au
Ph: 1300 147 583
 

As client support needs grow, funding often stays still. 🧡  It’s something families, support coordinators, and providers...
15/05/2026

As client support needs grow, funding often stays still. 🧡
 
It’s something families, support coordinators, and providers see all the time. Support needs change, routines become more complex, and hours start running short, but without the right evidence, that doesn’t always translate into increased funding.
 
Through ONCALL | SACARE’s flexible in-home respite and clinical assessment support, we help capture what daily support actually looks like in practice. Our time & motion assessments provide structured clinical evidence that can support plan reviews and funding reassessments.
 
Because often, the challenge isn’t knowing more support is needed. It’s being able to prove it.
 
Swipe through to learn more.

14/05/2026

This week is National Palliative Care Week 🧡

This year’s theme, “Getting to the heart of it: Big Questions. Real Answers.” encourages all of us to have more open, honest conversations about palliative care, end-of-life support, and what matters most to the people we love.

Some moments in life ask more of us than we think we can give. Palliative care is about making sure no one faces those moments without support.

People need to feel safe, respected, and like someone genuinely cares. That’s the standard we hold ourselves to at ONCALL | SACARE. Excellent support isn’t a goal, it’s a standard.

This week is a reminder that conversations matter. Support matters. People matter.

08/05/2026

That Friday feeling! ✨🧡

Nothing better than ending the week with big smiles and great vibes at our ONCALL Hub. 💃

Susie was absolutely shines at Rowley Road, bringing the energy, the moves and the happiest Friday vibes to our day centre. We love seeing moments like these that make every day so special!

What makes a great disability support worker? 🧡 Empathy, consistency, and genuine connection sit at the core. It’s about...
29/04/2026

What makes a great disability support worker? 🧡

Empathy, consistency, and genuine connection sit at the core. It’s about listening closely, understanding individual needs, and supporting people to live life the way they choose.

At ONCALL | SACARE, we value support workers who lead with respect, adapt to each person, and take pride in the impact they make every day.

Swipe through to explore the qualities that define great support.

We’re set up at the Burwood SDS Expo this afternoon and loving the chance to connect with the community 👋Come say hi!Whe...
28/04/2026

We’re set up at the Burwood SDS Expo this afternoon and loving the chance to connect with the community 👋

Come say hi!

Whether you’re exploring support options, looking for the right provider, or just want to learn more about what we do, we’re here for a chat.

Our team’s talking all things services, supports, and how we can work with you to make everyday life that little bit easier and more supported.

Address

Level 2/660 Canterbury Road, Surrey Hills
Melbourne, VIC
3127

Telephone

+61398962468

Website

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