22/03/2020
Dear Clients,
Re: Corona Virus: We are here to help you
At TerryWhite Chemmart - Keilor Village, we are committed to ensuring you have access to our pharmacists and our team to provide the best of care and support with medicines in any way we can.
Your health and safety and that of our staff is our number one priority. I want to reassure you that we are working closely with the appropriate authorities to keep you and our team safe and informed.
How are we supporting you?
As an essential service, TerryWhite Chemmart - Keilor Village will remain OPEN during the state-wide shutdown of non-essential businesses and services ordered by the Victorian Government.
Increased Hygiene Measures: We have stepped up hygiene measures with hand sanitiser stations and new guidelines in store to help protect one another.
• Home Delivery Services:
Staying at home is the best way to achieve social distancing during the peak of the virus outbreak. We currently provide a daily delivery service within 10kms of our store on weekdays.
The best way for you to pre-order your scripts and avoid waiting time in store is to leave your scripts on file with us.
Give us a call on 9336-7395 before 2pm on weekdays when you need a prescription filled and we will deliver your medicine the same day if stock is available.
• Flu Vaccinations: One of the best ways we can all help is to get a flu vaccination to help alleviate pressure on the health system and to reduce our risk of influenza as we also move into the flu season. No appointment necessary.
If you are unable to attend our store for your vaccination we are able to attend your home via appointment. Fees may apply for a home visit.
Recently the government announced that pharmacists are to limit the dispensing of prescription medicine to a one-month supply along with the sales of certain over-the-counter products. This has been in response to panic buying of medicines. We thank you for your patience and understanding as we implement these necessary changes so we may continue to meet the needs of all our customers.
Please stay safe and know we are here to support you. If you are experiencing signs and symptoms of Corona virus, such as a cough, fever, sore throat, fatigue; please call our pharmacy before visiting or contact the National COVID-19 helpline on 1800 020 080.
Sincerely,
Dino Sapuppo & Frank Di Salvo
Pharmacists
TerryWhite Chemmart - Keilor Village
686 Old Calder Hwy, Keilor 3036 Tel 9336 7395