AccessCare

AccessCare AccessCare supports people to live independently in their own home and stay active in their community

AccessCare is an experienced provider of home care and support services managed by Kingston City Council in Melbourne. For 30 years, we have supported older people, people with disabilities and people who are homeless. We are dedicated to empowering our clients to continue living independently in their own homes and communities. We have earned a strong reputation for supporting people, including t

hose with complex needs. Through our connection to local council, we have developed an unparalleled amount of industry knowledge and experience, which we use to ensure our clients receive care that addresses their unique and specific needs. In this way, we support our clients to remain in their own homes, surrounded by their pets, garden and community. Our friendly team of Aged Care Advisors is here to provide support, guidance and advice whenever it's needed, so if you have any questions about home care, AccessCare or My Aged Care, please get in touch on 1300 819 200.

πŸŽ„πŸŽ… Christmas in July – Community Bus Day Trip Fun! πŸŽ…πŸŽ„What a fantastic day out on our Community Bus trip to Cunningham’s ...
25/07/2025

πŸŽ„πŸŽ… Christmas in July – Community Bus Day Trip Fun! πŸŽ…πŸŽ„
What a fantastic day out on our Community Bus trip to Cunningham’s for β€œChristmas in July”! Some of our wonderful clients – and a few festive staff too – got right into the spirit by dressing up and bringing the cheer.✨
Laughter, great food, and lots of smiles made it a day to remember. Thank you to everyone who joined in and helped make it so special! ❀️

🌟 Stay Connected with Social Links 🌟Looking for more connection in your week? Our Social Links program matches clients w...
18/07/2025

🌟 Stay Connected with Social Links 🌟

Looking for more connection in your week? Our Social Links program matches clients with volunteers for regular visits β€” either at home or out in the community β€” based on your interests and what works best for you both.

Whether it’s a friendly chat over a cuppa, a walk in the park, or joining a local activity together, you can expect:
🀝 Genuine one-on-one connections
🏑 Visits that suit your schedule and preferences
🌿 Opportunities to get involved in your community
πŸ’¬ Ongoing support from our Volunteer Coordinator

Visits happen Monday to Friday, usually once a week or fortnight for 1–2 hours β€” with flexibility to arrange what works best for you.

Interested or know someone who would benefit? Contact AccessCare today to find out more!
πŸ“ž 1300 819 200

Our Community Bus is here to help you stay social, active and connected!We make regular trips to:βœ… Hydro pools in Moorab...
08/07/2025

Our Community Bus is here to help you stay social, active and connected!

We make regular trips to:
βœ… Hydro pools in Moorabbin and Frankston
βœ… Seniors’ clubs across Chelsea, Aspendale, Bentleigh & more
βœ… Shopping centres like Southland, Parkmore, Karingal & Chelsea
βœ… Chelsea Library (fortnightly) & Kingston Moviehouse (weekly)
βœ… Morning Melodies and special social outings

Plus, every 6 months we launch a new Social Engagement Calendar with fun activities like:
🎳 Ten-pin bowling
🍽 Social lunches
🦘 Wildlife park adventures
πŸ› Museum & gallery day trips
🎢 And more!

πŸ“… Want to get on the bus or receive the latest calendar?
πŸ“ž Call us on 1300 819 200

Let us help you stay connected with your community πŸ’™

Our Maintenance Team has had a busy start to the year, installing new ramps, railings, and steps to help keep our client...
30/06/2025

Our Maintenance Team has had a busy start to the year, installing new ramps, railings, and steps to help keep our clients safe and steady on their feet. πŸ’ͺ

Winter is the perfect time to check your smoke alarms. Did you know we can install or replace battery-operated smoke detectors for you? βœ…πŸ”₯

🧰 We also offer a range of other helpful home maintenance services, including:
β€’ Minor home repairs
β€’ Changing light globes and smoke alarms
β€’ Replacing tap washers (excluding mixer taps)
β€’ Installing handheld showers
β€’ Cleaning fan and air conditioner filters
β€’ Fixing window locks, winders & flyscreens
β€’ Removing trip or slip hazards
Want to know more or book a job? Get in touch today – we’re here to help!

🌟 Did you know? AccessCare is your local, trusted Home Care Package provider – right here in the heart of the Kingston c...
24/06/2025

🌟 Did you know? AccessCare is your local, trusted Home Care Package provider – right here in the heart of the Kingston community.

With over 30 years of experience and proudly backed by Kingston Council, we help older residents live independently in their homes and stay connected to their community.

Through your Home Care Package, we can assist with a wide range of services, including:
🍽️ Delivered meals
🧼 Cleaning and household help
🧰 Home maintenance
πŸ’‰ Nursing and personal care
🚌 Community transport for social outings and local activities
… and so much more – tailored just for you.

πŸ’› Real people. Real care. Local support you can trust.

πŸ“ž Call us on 1300 819 200 to find out how we can support you or a loved one.

πŸ“£ Update: New Aged Care Act to Start 1 November 2025The Australian Government has announced that the new Aged Care Act w...
11/06/2025

πŸ“£ Update: New Aged Care Act to Start 1 November 2025

The Australian Government has announced that the new Aged Care Act will now commence on 1 November 2025 (instead of 1 July). This short deferral is supported by the aged care sector and will lead to a better outcome for older people.

This extra time means aged care providers can:
βœ… Better prepare clients and support workers
βœ… Improve systems to support the changes
βœ… Have more conversations with older people about what’s coming

The new Act will:
πŸ”Ή Strengthen the rights of older people
πŸ”Ή Make care assessment easier
πŸ”Ή Ensure service information is clear and transparent
πŸ”Ή Support choice in decision-making
πŸ”Ή Clarify what older people can expect from aged care services

For those receiving Home Care Packages, this also means more time to understand changes under the Support at Home program, including new service agreements, pricing, and care plans.

We’ll continue to work closely with government and sector partners to ensure a smooth and supportive transition.

We're here to support you through these changes β€” please reach out if you have any questions πŸ’¬

πŸ‘‹ Meet Ron, one of our amazing Delivered Meals volunteers! πŸ’š This morning, Cr Chris Howe dropped by our Bonbeach Kitchen...
23/05/2025

πŸ‘‹ Meet Ron, one of our amazing Delivered Meals volunteers! πŸ’š This morning, Cr Chris Howe dropped by our Bonbeach Kitchen to say thank you and present Ron with a sweet token of appreciation 🧁 for the fantastic work he does in the Kingston community.

Your invited to come along to a free community workshop to hear from experts about what to be aware of when sharing your...
21/05/2025

Your invited to come along to a free community workshop to hear from experts about what to be aware of when sharing your home with family or friends 🀝

β†’ Learn how to start conversations and set boundaries to stay safe and in control in your home
β†’ Enjoy a performance by the hilarious Monica Dullard
β†’ Learn expert tips from Better Place Australia and Better Health Network
β†’ Meet with support service stallholders

Morning tea will be provided. Parking is available at the venue, and it is also close to a bus and tram stop.

πŸ“† Thursday, 12 June, 10:30am – 12pm. Doors open at 10am.
πŸ“ Glen Eira Auditorium, Corner Glen Eira and Hawthorn Road, Caulfield

Bookings are essential β†’ www.trybooking.com/CYOSD or call 9524 3255

This event is delivered in partnership with the Glen Eira City Council, Ageing: Challenge your thinking, Better Place Australia, Bayside City Council, Victoria, City of Monash and City of Casey.

[Image description: A younger person walking in a garden with an older person using a walker.]

We're so grateful to all our amazing volunteers and are enjoying celebrating them this week as part of National Voluntee...
21/05/2025

We're so grateful to all our amazing volunteers and are enjoying celebrating them this week as part of National Volunteers week. Enjoy this short video where we celebrate all their incredible work in our community.

This week, as part of National Volunteer week, we're handing out cupcakes to our amazing Delivered Meals Volunteers as a...
20/05/2025

This week, as part of National Volunteer week, we're handing out cupcakes to our amazing Delivered Meals Volunteers as a small token of appreciation for the big difference they make.

Every day, these local legends collect meals and bring not just food, but friendship and care to our clients πŸ’¬πŸ²

Thank you for being the heart of our community! πŸ’›

Assisting our clients in daily tasks they may find challenging, like preparing meals, brings us a great deal of pride πŸ‘E...
15/05/2025

Assisting our clients in daily tasks they may find challenging, like preparing meals, brings us a great deal of pride πŸ‘

Each and every day, our passionate team of staff and volunteers delivers around 150 fresh and healthy meals to our Kingston community.

These meals are not only nutritious and convenient, but their delivery also provides our clients with a friendly wellness check-in and some uplifting social interaction 🀝

You choose the meals, days and how often you would like the meal delivered!

If this service would be helpful to you, please reach out and have a chat today 1300 819 200!

Address

Mentone, VIC

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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Our Story

AccessCare has over 20 years’ experience and is run by local Council, so we are deeply connected to the community and can link you with the very best services available. We are known for quality and being able to support the needs of all people. So there’s no need to swap providers if your needs increase, as our qualified consultants will continue to adapt your support as needed. We don’t believe in setting time limits on your care. We care about you and meeting your care needs, not the clock!

We don’t offer direct care services ourselves. Instead, we help you plan a personalised care program, then source the services you need from a network of trusted providers. This gives you ultimate flexibility and control. Focus on living at home AccessCare’s approach ensures you have choice and control. We want to empower you to be involved in your care as you choose to be. This might mean we provide services to achieve your goals for you, achieve them together with you, or build your capacity to achieve them yourself. While residential care can be the right option for some people, our focus is on supporting people who have made the decision to stay at home for as long as possible. Planning your support When you become a client of AccessCare, you work with a case manager, who helps you identify your care goals and create a support plan that works toward achieving them. We then help you access the services you need from high quality healthhome and community care providers. Throughout this process, you’re in control: you make decisions about your own care, and you can have as little or as much involvement as you wish in the management of your support plan. At AccessCare we listen to your preferences and develop care plans that will achieve your goal as you intend β€” for example, if you do not have access to food and other daily living necessities. Depending on the level of involvement you wish to have, here are some of the options available: 6 week physiotherapy program to build strength and confidence to complete shopping independently Care worker can drive you to the shops and you complete the shopping together Care worker can shop on your behalf and bring groceries to your home Find out more about our SupportFirst case management approach. AccessCare is a City of Kingston service