26/03/2020
Dear patients, we understand that we are going through a very difficult time.Icon Health Care Centre has made changes to practice procedures to ensure the safety of our patients and our staff in the wake of COVID 19.
Our doctors are now able to provide video and telephone consultations to our patients. We are moving to telehealth consultations where possible to reduce the risk to our patients and our staffs. We will still see patients in the practice but our doctors and nurses will call the patients before hand to make sure it is safe and necessary for the patient to come to the practice. Most of the thing like scripts , test request , discussion of results, medical advice can be done via phone or video consultation and we will send the paperwork to your home via post . We all can stay safe this way .
Please call us to book your Telehealth appointment, online bookings are available too! You will need to call us before you come to the practice, no walk-ins please.
We will ask you some simple questions that will help us ensure that our patient’s get the care they need and we do not place anyone at risk . I understand sometime it is hard to reach us via phone as our reception staff are always busy answering the phone or after hours time, you can always leave a message in our page or website with your details and we will try to get back to you at our earliest convenience .
We will be receving flu vaccines in next week. Please get your flu vaccines to protect yourself and your family from flu . We will text our patients when we get our flu vaccine and will run vaccine clinic on weekends , details will be posted soon.
Just one request to everyone, please stay home and keep everyone safe . The time is difficult but we will get over this inshallah .
Thank you .