Amber Community

Amber Community We are a not-for-profit organisation contributing to the safety and wellbeing of road users. Sessions may be conducted face-to-face, online or by telephone.

Amber Community was founded in 1994 by a small group of people whose lives had been directly impacted by road trauma. These people understood the need for a specialist service where support could be offered to those who, like them, were suffering because of the injury or loss of a loved one on the roads. They joined with professionals working in the area to provide counselling and support. From this humble beginning in 1994, Amber Community has grown to offer state-wide counselling, support and education services to individuals affected by a road incident. Counselling sessions are free of charge, confidential and unlimited in number for people affected by a collision on the roads (or involving any public transport), whenever this may have occurred. You do not need a referral to access our services. Our clients include bereaved families, friends and colleagues; injured people and carers; drivers and passengers; and people who were first on scene – witnesses, citizens who offered assistance, and emergency service workers. We are not a crisis service; our office hours are between 9 am – 5 pm, Monday to Friday. If you need to speak to someone urgently, please call Lifeline on 13 11 14. Amber Community is committed to educating the community and raising public awareness about road trauma and how it affects people’s lives. We do this by positively influencing driver attitudes and behaviours with the aim of reducing crashes and the resulting trauma.

Join our free online Art Therapy Support Group.Amber Community’s Art Therapy Support Group runs at regular intervals thr...
13/01/2026

Join our free online Art Therapy Support Group.

Amber Community’s Art Therapy Support Group runs at regular intervals throughout the year. It offers a safe space for self-expression, and no artistic skills are required!

What to expect:
- Five 90-minute sessions, held fortnightly
- A supportive and guided experience
- Commitment to all sessions is essential

Find out more and how to register on our website under support groups.

Thank you to all our followers for your support in 2025. We wish you all a safe and peaceful holiday season.We are close...
24/12/2025

Thank you to all our followers for your support in 2025. We wish you all a safe and peaceful holiday season.

We are closed from 12 noon on Wednesday 24 December 2025 and reopen at 9am on Friday 2 January 2026. For crisis support during this time, please contact:
Lifeline 13 11 14
Beyond Blue 1300 224 636
Griefline 1300 845 745

Alternatively, please feel free to leave a message at 1300 367 797, and we will get back to you on our return.

As we approach the end of the year, we are reflecting on the many people who have reached out to Amber Community for cou...
23/12/2025

As we approach the end of the year, we are reflecting on the many people who have reached out to Amber Community for counselling, support, and education after a road incident.

If you are able, please consider making an end-of-year donation to Amber Community or gifting a donation in honour of someone you love, someone you know, or anyone impacted by road trauma. You can make a donation via our Tribute Wall to remember and honour someone special, creating a lasting tribute in their name. Support Amber Community this holiday season: https://bit.ly/48OKIYE

Your support helps ensure people impacted by road trauma can access vital counselling and specialised support free of charge, providing these essential services to those who need them most.

We are incredibly grateful to our volunteers, partners, and community. Your commitment enables us to continue supporting those affected by road trauma and delivering education programs that promote safer roads across Victoria.

Recently, we had the privilege of filming powerful lived experience stories from our incredible volunteers. These storie...
22/12/2025

Recently, we had the privilege of filming powerful lived experience stories from our incredible volunteers. These stories sit at the heart of our education work, helping communities better understand the real impact of road trauma and creating space for connection, learning and empathy.

The filming day was filled with connection and peer support, and we are so grateful to the volunteers who shared their time and stories so openly. A special thank you to Karen & Mark for opening their home to us for filming.

We want to thank the Hume City Council. This project was supported by the Hume City Council’s Community Grants program, and we look forward to sharing these videos in the new year.

Exciting news, our new podcast series has launched, with the first episode, featuring Arnold Dallas McPherson Injury Law...
22/12/2025

Exciting news, our new podcast series has launched, with the first episode, featuring Arnold Dallas McPherson Injury Lawyers, Sarah Richardson and our Counselling and Support Services Manager, Renee Brauer. Sarah dives into what listeners can expect throughout the series and how we can empower people to begin their legal journey confidently.

We are grateful to Arnold Dallas McPherson, one of Amber Community’s valued legal partners, for sharing their expertise and supporting this important conversation.

You can watch the podcast here>> https://youtu.be/vdiGRz9M_H4

Arnold Dallas McPherson Injury Lawyers is one of our six legal partners. Learn more about all our partners at>> https://bit.ly/3TnFFqL

Our thoughts are with everyone impacted by the incident at Bondi Beach. There is support available; please reach out if ...
14/12/2025

Our thoughts are with everyone impacted by the incident at Bondi Beach.

There is support available; please reach out if needed to Beyond Blue 1300 224 636, Griefline 1300 845 745, 13YARN 139 276, and Kids Helpline Official 1800 551 800.

The events at Bondi Beach are deeply distressing.
Beyond Blue is available with free 24/7 support by phone on 1300 22 4636 or webchat at https://www.beyondblue.org.au/

04/12/2025

On International Volunteer Day, we honour all our volunteers, who are at the heart of everything we do.

Thank you for sharing your lived experiences, supporting our events, and helping behind the scenes to make a real difference.

Your contributions help people feel less alone and inspire safer choices on our roads.

Your impact is far-reaching, and we are deeply grateful.

On Sunday 16 November, we gathered for Time for Remembering, a deeply moving ceremony filled with heartfelt speeches, ho...
01/12/2025

On Sunday 16 November, we gathered for Time for Remembering, a deeply moving ceremony filled with heartfelt speeches, hope, and brave personal stories. This year was significant as we marked the 25th anniversary of this important event.

Together, we honoured those who have died, acknowledged those who have been injured, and recognised the ongoing impact of road trauma on our community.

A special thank you to Karen for bravely sharing the story of her son, Ben. Your strength touched everyone in the room and online.

We are grateful to all who attended and contributed to this significant anniversary service.

With thanks to:
• Parliament House for hosting and supporting the service
• Bronwyn Halfpenny MP, Parliamentary Secretary for Roads
• Harpist Michael Johnson for his beautiful music
• The Friends of La La Ville Choir for your uplifting voices

To our speakers and readers:
• Glenn Weir, Victoria Police
• Samantha Cockfield, TAC
• Rev Dr Andy Calder
Amber Community team members: Stuart Le Grand, Irena Zilberman, Irene Harrington OAM, Robin Bowerman, Wendy Bowler & Samantha Demmon

Our heartfelt thanks also to:
• Jeanette Suhr OAM for lighting the opening candle
• Lisa Gelbart for reading the names of our loved ones
• Merryn Wallace, Chair, Amber Community
• Renee Brauer for guiding the ceremony
• Karen Robinson, for your powerful story and photos
• Our Board, staff and volunteers for your tireless work

Finally, thank you to the Transport Accident Commission (TAC) for supporting this event.

Together, we remembered. Together, we shared hope.



World Day of Remembrance

Today, we gather for our Time for Remembering ceremony, a space for reflection, remembrance, and acknowledging the impac...
15/11/2025

Today, we gather for our Time for Remembering ceremony, a space for reflection, remembrance, and acknowledging the impact of road trauma on our community.

Thank you to everyone joining us at Parliament House and online. 💛

12pm, Sunday 16 November
Parliament House, Melbourne & Live streamed

Register and find out more here>> https://bit.ly/4osQxjl

“Time for Remembering helps me pause and breathe, and provides a beautiful space to reflect and remember.” Tomorrow, we ...
14/11/2025

“Time for Remembering helps me pause and breathe, and provides a beautiful space to reflect and remember.”

Tomorrow, we come together on the World Day of Remembrance for Road Traffic Victims to commemorate loved ones lost and injured on our roads and pay tribute to all who work tirelessly to make our roads safer.

12pm, Sunday 16 November
Parliament House, Melbourne & Live streamed
Register and find out more here>> https://bit.ly/4osQxjl

Can’t attend in person? You can still be part of Time for Remembering 2025 from wherever you are by joining our live str...
13/11/2025

Can’t attend in person? You can still be part of Time for Remembering 2025 from wherever you are by joining our live stream.

12 pm, Sunday 16 November
Parliament House, Melbourne & Live streamed

Register and find out more here>> https://bit.ly/4osQxjl

Address

Suite B, Ground Floor, Building 2, 630 Mitcham Road
Melbourne, VIC
3132

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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Our story

Road Trauma Support Services Victoria (RTSSV) is a not-for-profit organisation contributing to the safety and wellbeing of road users. We provide counselling and support to people impacted by road trauma, and address the attitudes and behaviours of road users through education.