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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Amber Community

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Melbourne, VIC
Amber Community

We are a not-for-profit organisation contributing to the safety and wellbeing of road users. Sessions may be conducted face-to-face, online or by telephone.

Amber Community was founded in 1994 by a small group of people whose lives had been directly impacted by road trauma. These people understood the need for a specialist service where support could be offered to those who, like them, were suffering because of the injury or loss of a loved one on the roads. They joined with professionals working in the area to provide counselling and support. From this humble beginning in 1994, Amber Community has grown to offer state-wide counselling, support and education services to individuals affected by a road incident. Counselling sessions are free of charge, confidential and unlimited in number for people affected by a collision on the roads (or involving any public transport), whenever this may have occurred. You do not need a referral to access our services. Our clients include bereaved families, friends and colleagues; injured people and carers; drivers and passengers; and people who were first on scene – witnesses, citizens who offered assistance, and emergency service workers. We are not a crisis service; our office hours are between 9 am – 5 pm, Monday to Friday. If you need to speak to someone urgently, please call Lifeline on 13 11 14. Amber Community is committed to educating the community and raising public awareness about road trauma and how it affects people’s lives. We do this by positively influencing driver attitudes and behaviours with the aim of reducing crashes and the resulting trauma.

25/09/2025

This AFL Grand Final long weekend, remember behind every trip is someone waiting for you: family, friends, teammates.
Please:
- Plan ahead if you’re drinking
- Take breaks if you’re tired
- Slow down and stay alert

Let’s make sure everyone gets home safely.

24/09/2025

Empowering workplaces through wellbeing training.

We've been busy delivering wellbeing training with the team at Adica Insurance over the past few weeks.

Our Counselling and Support Services Manager, Renee Brauer, has enjoyed connecting with staff and supporting their interactions with clients, as well as promoting staff wellbeing in the workplace.

Thank you, Adica, for the opportunity to work with your team.

22/09/2025

SAVE THE DATE

Amber Community warmly invites you to our 25th Time for Remembering ceremony.

12pm Sunday 16 November at Queen's Hall, Parliament House, Melbourne and live-streamed.

Time for Remembering is an occasion to come together and commemorate loved ones lost and injured on our roads, as well as pay tribute to all who work tirelessly to make our roads safer.

Register and find out more>> http://bit.ly/420Qanz

19/09/2025

On the evening of Wednesday 10 September, our lived experience volunteer speaker, Nilsson, shared his story with the audience of Victoria Police’s Cool Heads Program in Echuca. Amber Community received the following feedback from the organiser, Leading Senior Constable Shane Roberts.

“On behalf of Victoria Police and from me personally, I want to say a massive thank you for your contribution to the Cool Heads Program and for allowing us to reach out to Nilsson. It took tremendous courage for Nilsson to step up and tell his story to a room full of strangers. I can’t imagine how difficult that was for him. It was raw, honest and emotional, which is exactly the type of message we want to send to our young people in the hope they will make good choices when they get behind the wheel. I have no doubt Nilsson’s story had an impact on our local young people and their families that attended on Wednesday night, you could have heard a pin drop when Nilsson spoke!”

As with all our lived experience speakers, Nilsson’s story is incredibly impactful. Sharing his experience with young people, particularly to influence them toward safer choices and away from the harsh reality of road trauma, is admirable.

Thank you Nilsson.

18/09/2025

Amber Community's Road Trauma Support Group provides a mix of peer support and education about trauma, coping strategies, and skills. The group offers a safe and supportive opportunity to explore trauma and post-traumatic growth and is facilitated by an experienced counsellor.

The program runs regularly throughout the year and is delivered online for 1.5 hours weekly for four consecutive weeks. The number of group members is capped to ensure optimal experience and outcomes.

“Joining the group has given me so much, especially the practical ways to cope, like better sleep habits and calming breathing exercises. Most importantly, it helped me realise I'm not alone on this journey.” – Road trauma support group participant.

If you and/or someone you know might be interested and want to learn more about this group program, please visit our website at https://bit.ly/3TL6AMT or call us at 1300 367 797.

*Please note: the group is for non-bereaved attendees.

16/09/2025

We’re excited to welcome Law Partners Personal Injury Lawyers as our new legal partner!

Specialising in personal injury law, their team is dedicated to supporting clients with care and clarity, achieving fair outcomes for the people they represent.

Partnerships like this help us continue delivering free counselling, road safety education, and our Shine a Light on Road Safety campaign, making a real difference for those affected by road trauma.

Learn more: https://lawpartners.com.au/vic

14/09/2025

Our volunteer speakers share their unique lived experiences during our road safety education programs, inspiring participants to understand the actual reality of road trauma.

"The volunteer's story had a big impact on the other participants in the seminar and myself. I went in to reduce the severity of my fine and came out with a lot more! I share my experience with my friends and hope it makes a difference." - Education program participant.

Are you looking to make a meaningful impact in your community? Volunteering with Amber Community is a powerful way to contribute to road safety.

Join our dedicated team of volunteers today. You can find out more here: https://bit.ly/3uRNdYY.

12/09/2025

“The seminars really do work!”

We recently followed up with someone who attended our Road Trauma Awareness Seminar (RTAS) program six months ago, and they shared this powerful reflection:

“The seminar has completely changed how I drive. A couple of days ago, another driver was driving erratically, and instead of reacting with road rage like I once would have, I stayed calm. When we pulled up at the lights, the other driver even apologised. I remembered the story shared at the seminar and realised how much it has changed me, I’ll never road rage again. Now, I even pull up my brother when he drives unsafely.”

Stories like this show the lasting impact RTAS has on road behaviour and attitudes.

A huge testament to the lived experience speakers, facilitators, and our whole team who make these seminars possible.

Want to find out more or book into a seminar: http://bit.ly/4m8e1bQ

10/09/2025

Join our free online Art Therapy Support Group.

Amber Community’s Art Therapy Support Group runs at regular intervals throughout the year. It offers a safe space for self-expression, and no artistic skills are required!

What to expect:
- Five 90-minute sessions, held fortnightly
- A supportive and guided experience
- Commitment to all sessions is essential

Find out more and how to register on our website>> https://bit.ly/3TL6AMT.

04/09/2025

We’re pleased to welcome back Arnold Dallas McPherson Injury Lawyers as a returning legal partner this financial year. With a presence in regional Victoria and an understanding of the challenges faced by those impacted by road trauma, their continued support helps make our work possible.

"We at Arnold Dallas McPherson are proud of our ongoing partnership with Amber Community and remain committed to supporting the vital work they do to assist members of our community affected by road trauma." Sarah Richardson

Thanks to partnerships like this, Amber Community can continue to offer vital support and education programs to the Victorian community, including our Shine a Light on Road Safety campaign.

We value their ongoing commitment to our shared goal of safer roads and supported communities.

Learn more: https://admlaw.com.au/

01/09/2025

Children and young adults have unique ways of understanding death and other traumatic events, depending on their age and level of maturity. Just like adults, they vary in their ability to cope with road trauma, whether involved in a crash, being a witness to a road incident or having lost someone they were close to.

Our brochures offer you some tips to support your young person after experiencing road trauma: https://bit.ly/3IlkmiO

29/08/2025

“I didn’t expect to be moved."

One participant joined our Road Trauma Awareness Seminar, thinking it would be a “tick-the-box” session. Instead, our lived experience volunteer speaker’s courage in telling their road trauma story changed the way they think about road safety forever.

With skilled facilitation creating a safe space, everyone in the seminar felt able to reflect, share, and connect, and the impact was immediate and profound.

Learn more about our Road Trauma Awareness Seminar program>> http://bit.ly/47oLgEp

Address

Suite B, Ground Floor, Building 2, 630 Mitcham Road
Melbourne, VIC
3132

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

https://www.ambercommunity.org.au/

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Road Trauma Support Services Victoria (RTSSV) is a not-for-profit organisation contributing to the safety and wellbeing of road users. We provide counselling and support to people impacted by road trauma, and address the attitudes and behaviours of road users through education.