
14/07/2025
⚠️ The results are in! ⚠️
After receiving over 300 responses to our recent patient feedback surveys we can now reveal our lowest scoring areas and we want to make some improvements.
How will we improve?
✅ Reception staff will use nurses to triage patients when we have no available appointments.
✅More appointment will be put aside for urgent cases.
✅Reception staff will inform you of how many patients are waiting in front of you upon arrival and if there are any delays caused by emergencies.
We thank everyone for taking the time to provide feedback! 🥰