Village Medical centre

30/03/2026

We understand that these are unprecedented times, and with the rising cost of living, particularly fuel prices, getting to and from appointments may be more difficult for some members of our community.

As a reminder, we offer phone consultations for our regular patients (those who have attended the clinic within the past 12 months) for a range of appropriate services, including:

• Standard prescriptions
• Discussing results
• Chronic condition follow ups (e.g. diabetes, asthma, blood pressure)
• Mental health check ins
• Referrals (where appropriate)
• Medical certificates (at GP discretion)
• Other non urgent matters

If you are unsure whether your appointment is suitable for a phone consultation, our reception team will be happy to assist.

If you are experiencing financial hardship at this time, please don’t hesitate to speak with your GP. Having these conversations helps us understand how we can best support you and ensure you continue to receive the care you need.

There are also a number of support services available locally, online and via phone for additional support:

Financial & Food Support:
Services Australia www.servicesaustralia.gov.au
13 24 68
7/30 James Street Mt Gambier SA 5290

National Debt Helpline
1800 007 007 /www.ndh.org.au

St Vincent de Paul Society (Vinnies) – local support including food and emergency assistance
2 Crouch St South Mt Gambier SA 5290
(08) 8724 9322

The Salvation Army – food parcels and financial assistance
Cnr of Gray and Wyatt St Mt Gambier SA 5290
(08) 8725 9900

AC Care Community Centre
22/24 Ferrer St Mt Gambier SA 5290
(08) 7725 3000

Sunset Community Kitchen
No questions asked, free meals provided Monday and Wednesday Nights
John Frew Centre, Frew Park Mt Gambier

Homeless Connect SA
1800 003 308

Mental Health & Crisis Support:
Medicare Mental Health Centre – free walk in mental health support, no appointment required
(08) 8724 7696
7/165 Commercial St East Mt Gambier

Headspace – Support for young people aged 12–25 years
(08) 8725 0443
171 Commercial St East Mt Gambier

Lifeline Australia
13 11 14
www.lifeline.org.au

Beyond Blue
1300 22 4636
www.beyondblue.org.au

Su***de Call Back Service
1300 659 467
www.suicidecallbackservice.org.au

If you are in immediate danger or require urgent assistance, please call 000.

The health and wellbeing of our patients and community remain our priority.

30/03/2026

EASTER TRADING HOURS

Village Medical Centre, Village Medical on Helen and Village Medical on Jubilee will be closed on the following dates:

Good Friday – 3rd April
Saturday – 4th April
Sunday – 5th April
Easter Monday – 6th April

For care during this time, you are welcome to utilise our medical deputising partner, Hello Home Doctor by calling 134100.

Alternatively, you may attend the Urgent Care Clinic located on Sturt Street.

In the case of an emergency, please dial 000 or attend your nearest Emergency Department.

Any voicemails left during this time will be returned on our return to the clinic Tuesday 7th April.

We wish our patients and community a safe and happy Easter.

23/03/2026

We are hiring a Medical Receptionist:

Permanent Part Time

Immediate Start available.

📍 Village Medical - Mount Gambier, South Australia

About the Role
Village Medical is a multi-site general practice, with 3 locations across Mount Gambier, South Australia.

As we continue to grow, we’re excited to welcome another organised and proactive Medical Receptionist to our team.

As the welcoming face of our practice, you’ll be the first point of contact for our patients and visitors. Your warmth, professionalism, and attention to detail will help create a positive and caring experience from the moment patients walk through our doors.

This role is ideal for someone who enjoys working with people, thrives in a busy environment, and takes pride in providing exceptional support to both patients and medical professionals

This position is for Mondays, Tuesdays and Wednesdays ongoing.

What You’ll Be Doing
Welcoming patients and visitors with a warm, professional manner

Answering phone calls and responding to patient enquiries

Scheduling appointments and managing our booking system

Handling patient check ins and check outs efficiently and compassionately

Maintaining accurate and up to date patient records

Processing billings and payments

Supporting doctors and clinical staff to ensure smooth daily operations

Providing general administrative support as required

What We’re Looking For
We’d love to hear from you if you are:

Friendly, approachable, and an excellent communicator

Highly organised with the ability to manage multiple tasks

A team player who can also work confidently and independently

Detail oriented and reliable

Comfortable working across multiple practice locations

Confident using technology (experience with medical software is an advantage, but not essential)

Passionate about delivering high quality care and service to patients

Previous experience as a Medical Receptionist is highly regarded, but not essential.
We are happy to consider candidates who may not have prior experience but demonstrate the right attitude, strong work ethic, and genuine motivation to learn.

For the right candidate, formalised training and/or a traineeship opportunity may be available, offering a structured pathway into healthcare administration.

Why Join Village Medical?
At Village Medical, we genuinely care about our patients and our people. We are firm believers in investing in staff knowledge and development, and we’re proud to offer a supportive, respectful, and welcoming workplace where team members are encouraged to grow professionally and personally

What you can look forward to:

A warm and collaborative team culture

Regular formalised training opportunities, including structured on the job training and workshops

No regular weekend or after hours work – we value work/life balance and your right to disconnect.

A 4 week roster provided 3 weeks in advance

Access to our Staff Employee Assistance Program (EAP), providing confidential support for wellbeing, mental health and life challenges.

Please note: Applications submitted without a cover letter will not be considered.

All enquiries and applications will be treated with strict confidence.

Be the Friendly Face of Our Clinic – Permanent Part-Time Medical Receptionist

19/03/2026

Please be advised that Village Medical on Helen is closed today 20/03/2026
Calls and voice messages will be diverted to our other sites for action.
Thank you for your understanding.

18/03/2026

We are seeking a bubbly, warm Registered Nurse to join our team.

Experience work life balance in beautiful Mount Gambier. No weekend or after hours work. Full time role.

Remuneration: Competitive, dependent on experience

Village Medical is a busy, family oriented, multi site general practice providing high quality care across three locations in Mount Gambier. We are looking for a dedicated Registered Nurse (RN) to join our supportive team.

Why join us?
Permanent, fulltime role with no weekend or after hours work
Multi site experience in a dynamic, community focused practice
Access to staff Employee Assistance Program (EAP) for wellbeing support
Formal training and educational opportunities for ongoing professional
Collaborative, family friendly work environment


Key Responsibilities:
Deliver safe, patient centred care within your scope of practice.
Clinical nursing care including wound management, chronic health care planning, health assessments, vaccinations, intravenous therapy, paediatric and neonatal assessments, and more.
Provide supervision and support to Enrolled Nurses.
Maintain accurate patient records and ensure confidentiality.
Uphold Work Health & Safety standards and foster a positive workplace culture.

About You:
Current AHPRA registration as a Registered Nurse
Basic Life Support certification within the last 12 months
Personal Indemnity Insurance
Commitment to professional development and evidence based practice
Strong communication skills and ability to work collaboratively in a multi-disciplinary team
Current Working with Children Check and National Police Check

For a confidential chat, please contact our Nurse Manager:
Samantha Sellars – samantha.sellars@villagemedical.com.au

To apply, please submit a cover letter and up to date CV via Seek

Work Life Balance for RN in beautiful Mount Gambier – No Weekends, No After Hours - Full Time Role Available.

17/03/2026

Advance Care Planning Week 16–22 March 2026

This week is Advance Care Planning Week, a national campaign encouraging Australians to think about what matters most and to plan for their future health care.

The 2026 theme is “Your story, your choice.” It reminds us that every person’s values, beliefs and healthcare preferences are unique. Taking time to talk about and document your wishes helps ensure your voice is heard, even if you can’t speak for yourself one day.

Advance care planning involves:
Thinking about your values and future healthcare preferences
Choosing someone you trust to make decisions on your behalf if needed
Talking with your loved ones and healthcare team
Recording your wishes in an advance care plan or directive

Having these conversations early can give peace of mind to both you and your family.

If you would like to learn more about advance care planning or need help getting started, our friendly Nurse team are happy to have a chat with you.

Or for further information, follow the link

Learn about planning for your future health care.

08/03/2026

Today we celebrate International Women’s Day and recognise the incredible women in our clinic and across the world. 💜

From our doctors and nurses to our reception and administration team, the women who work within our practice bring compassion, strength, knowledge and dedication to the care of our community every single day.

We are proud to work alongside such inspiring women who support patients, families and each other.

Today is also a time to recognise the achievements of women everywhere, while continuing to advocate for equity, opportunity and respect for women in all areas of life, all across the world.

Happy International Women’s Day to the amazing women in our team, our patients, and our wider community.

06/03/2026

All Village Medical sites will be closed on Monday 9th of March due to a public holiday.

For Non Urgent messages, please leave a voice mail for return call on Tuesday 10th

Alternatives for care during this time:

- our deputising partner Hello Home Doctor 134 100 https://hellohomedoctor.com.au/book-online/

- Mount Gambier Urgent Care Clinic located at 38 Sturt Street

- for emergencies, call 000 or attend your nearest Emergency Department.

We wish you a safe and restful long weekend.

06/02/2026

Our practice is committed to providing a safe, respectful environment for patients, staff, and visitors.

We have recently experienced an increase in aggressive, abusive, and disrespectful behaviour towards members of our team. We remind all patients and visitors that this practice maintains a zero tolerance approach to abuse, aggression, intimidation, or inappropriate behaviour directed at staff, including our reception team.

Abusive or inappropriate behaviour includes, but is not limited to:

- Belittling, insulting, or demeaning language
- Profanity or offensive remarks
- Sarcasm intended to intimidate or humiliate staff
- Aggressive or hostile arguing
- Raised voices, shouting, or yelling
- Threats of violence or harm, whether verbal or implied
- Intimidation, harassment, or coercive behaviour
- Discriminatoy or derogatory comments of any kind

We understand that patients may feel frustrated or disagree with decisions at times. However, concerns must be raised respectfully and through appropriate channels. Abusive or aggressive behaviour is not acceptable under any circumstances.

Where behaviour places staff or other patients at risk, the practice reserves the right to take appropriate action to ensure safety. This may include terminating an interaction. In cases of serious or repeated abusive behaviour, patients may be restricted from attending the practice. Where required, police may be contacted.

All members of our team have the right to a safe workplace and to be treated with dignity and respect.

Thank you for your cooperation

04/02/2026

This evening at approx 5.40pm one of our cleaners E Scooter was stolen from the rear of Village Medical on Jubilee as she worked.
This incident occured only 10 mins after her arriving on site.
This is distressing for our cleaner, as it's her mode of transport. As we await further footage from surrounding businesses, if you recognise the person in the photos, Please let us know.
All footage and information will be given to SAPOL tomorrow.

01/02/2026

Effective immediately, we are no longer accepting new patient registrations.

Our General Practitioners have reached full capacity, and this measure is necessary to ensure we continue delivering safe, timely, and high quality patient care.

We thank you for your continued understanding.

30/01/2026

After a false start, We're back!

Village Medical on Jubilee is reopening on Monday 2nd of February from 8.30am

Dr Tasneem Khan will be consulting from Monday.
Dr Hafiz Rizwan will be consulting as of Tuesday 3rd of February.

Australian Clinical Labs will also be joining us from Monday, with trading hours from 8.30am to 12.00pm.

Our team are eager to welcome you to our new space.