13/05/2026
Today, Wednesday 13th of May, we continue to celebrate the people who are the glue that hold us together.
Happy Receptionists Day!
To our incredible reception and administration teams across Village Medical, we thank you for the countless things you do every single day, many of which happen quietly behind the scenes.
Thank you for always being the calm in the chaos.
For greeting every patient with kindness and warmth, even on the busiest of days.
For managing full waiting rooms, constant phone calls, unexpected challenges and emotional situations with grace and professionalism.
For supporting our doctors, nurses and one another without hesitation.
Medical reception is so much more than answering phones and booking appointments. It is compassion, patience, resilience, organisation, empathy and a whole lot of heart.
You are often the first point of contact for people who may be unwell, anxious, overwhelmed or vulnerable and the way you care for them matters more than you probably realise.
We see the effort you put in.
We see the pressure you work under.
And we see how deeply you care about our patients and our community.
Thank you for everything you do, not just today, but every day.
We appreciate you more than words can say