Village Medical centre

18/07/2025

Important update.

As of today, Dr. Elham Sabouri’s books are officially closed and she will no longer be accepting new patients.

Please note: If you already have a new patient appointment scheduled, it will still be honoured. This update does not affect existing bookings.

We appreciate your understanding and continued support

16/07/2025

🩺 National Diabetes Week is 13–19 July 🩺

This week, we’re joining Diabetes Australia to raise awareness about one of the fastest growing health conditions in Australia, Diabetes.

Did you know? Over 1.3 million Australians are living with diabetes, and many more remain undiagnosed.

At our clinic, we’re here to support our local community in preventing, managing, and understanding diabetes. Whether you're living with diabetes, at risk, or supporting someone who is, we're here to help.

- Book in for a diabetes risk check.
- Talk to our GPs about managing blood sugar and lifestyle.
- Get support and referrals for nutrition and education.

Visit us at either of our clinic locations, or give our friendly Reception team a call on 8723 3286 or 7739 8200 to make an appointment.

Learn more at

We want a future where diabetes can do no harm and we are leading the fight against Australia’s biggest health crisis. It’s time to unite in the fight for change.

27/06/2025

Reposting an important reminder shared by our friends at SA Health and Preventive Health SA
https://www.facebook.com/share/p/1M4Dyypf6M/

27/06/2025

Important Notice: Fee Adjustment from July 1, 2025 📢

To our valued patients,

We would like to inform you that from July 1, 2025, there will be a small increase in our consultation fees. This adjustment is necessary to help us continue providing high quality medical care, maintain our facilities, and support our dedicated healthcare team.

We remain committed to delivering compassionate, professional care and appreciate your ongoing trust and understanding.

If you have any questions about the upcoming changes, please don’t hesitate to contact us.

25/06/2025

At Village Medical, your feedback is incredibly important to us. It encourages growth, highlights opportunities for improvement, and allows our hardworking staff to be recognised for their ongoing efforts.

Over the next two weeks, we’re actively collecting feedback from our patients via a short confidential and anonymous survey.

When you're next in the clinic, simply scan the QR code on display to complete the online form or ask our friendly staff for a paper version. Alternatively, if you have limited mobility and wish to participate, please email reception@villagemedical.com.au and our friendly team can provide you with a link.

All responses will be sent to an independent third party provider, who will compile the data into a report. This report will guide us in creating a more user friendly and welcoming clinic environment for all our patients, now and into the future.

We truly value your input and thank you for taking the time to help us improve.

23/06/2025

🎉 We're Celebrating 1 Year on Helen Street! 🎉

Today marks one year since Village Medical on Helen first opened its doors, and what a year it’s been! We're incredibly grateful to our amazing staff for their dedication and friendly care, and to our wonderful patients for their continued support.

To mark this special milestone, we’re excited to share with you some great news!

Starting Monday, August 11, we’ll be welcoming Dr. Hafiz Rizwan as our third GP at Village Medical on Helen (any patients with appointments already booked from this date onwards, will be contacted in the coming days and notified of his relocation) With his relocation, we’re also extending our opening hours to better serve you:

New Hours for Village Medical on Helen as of Monday August 11: Monday to Friday, 8:30am – 5:30pm

Thank you for being part of our journey, here’s to another great year ahead.

23/06/2025

We’re currently experiencing a higher volume of calls than usual, and we sincerely appreciate your patience and understanding during this busy time. If you cannot get through to Reception as soon as you had hoped, please leave a voice message with your name and return number, for Reception to return your call by close of business.

As part of our continued clinic growth, we’ve recently welcomed new Reception team members who are currently undergoing training and shadowing their experienced peers to get up to speed with our medical software and systems. They’re doing a fantastic job, and we thank you for showing them kindness, and patience as they learn.

Please know we are doing our absolute best to assist everyone as quickly and efficiently as possible.

A gentle reminder that we have zero tolerance for verbal abuse or threats toward our staff. Our team are here to help, and respect goes a long way in maintaining a safe, supportive environment for all.

Thank you again for your continued support and understanding

23/06/2025

📢 Important Update: Patient Consent and Health Information Access

As part of our ongoing commitment to patient privacy we are updating our patient records and processes around privacy and information security.

Did you know? You can nominate a trusted person or persons to access and discuss your health information on your behalf, but this requires your written consent.

To do this, a consent form must be completed and signed, and it will be recorded on your patient file. This consent can also be revoked at any time by you.

If you would like to nominate someone, please speak to our friendly reception team and they will provide you with the relevant forms.

Your privacy is important to us. Thank you for helping us keep your records accurate and secure.

16/06/2025

Please be aware that roadworks are currently taking place just up the road from our Buronga Avenue clinic which may cause some traffic delays in the area.

To ensure you arrive on time for your appointment, we kindly recommend leaving a few minutes earlier than usual.

Thank you for your cooperation.

12/06/2025

𝗙𝗥𝗘𝗘 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗧𝗬 𝗙𝗢𝗥𝗨𝗠 𝗜𝗡 𝗠𝗢𝗨𝗡𝗧 𝗚𝗔𝗠𝗕𝗜𝗘𝗥: 𝗣𝗟𝗔𝗡𝗡𝗜𝗡𝗚 𝗙𝗢𝗥 𝗔𝗚𝗘𝗗 𝗖𝗔𝗥𝗘 𝗔𝗡𝗗 𝗟𝗜𝗩𝗜𝗡𝗚

If you or a loved one are considering the move into aged care, then a free community forum later this month may be able to help you understand the steps involved, and give you the tools to confidently plan for the future.

"Planning for Aged Care and Living" is a free community forum hosted by the Mount Gambier and Districts Health Advisory Council.

𝗗𝗮𝘁𝗲: Wednesday June 25th
𝗧𝗶𝗺𝗲: 10am - 12pm, and 6pm - 9pm
𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Mount Gambier Community RSL
𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝘆𝗼𝘂𝗿 𝗶𝗻𝘁𝗲𝗿𝗲𝘀𝘁: https://events.humanitix.com/agedcareforum
𝗙𝗕 𝗘𝘃𝗲𝗻𝘁: https://www.facebook.com/events/739331782000711/

This informative event will feature presentations on:
• Financial planning for aged care
• Understanding wills and legal considerations
• Navigating Centrelink and government support
• Insights from Boandik Lodge, a respected local aged care provider
and much more.

Whether you're planning for yourself or supporting someone close to you, this forum is a valuable opportunity to get informed, ask questions, and connect with professionals who can help guide your next steps.

12/06/2025

Winter is here!

As the colder months settle in, cold and flu season is well and truly upon us. To help keep everyone safe, we kindly ask that if you’re experiencing active cold or flu like symptoms, please consider:

Rescheduling your appointment if it is non urgent, or
Changing it to a phone consultation where possible.

This helps reduce the spread of illness and protects our staff, patients, and the wider community.

Thank you for helping us maintain a safe clinic space.

Stay warm and take care ❄️

10/06/2025

June is Bowel Cancer Awareness Month

Bowel cancer is the second deadliest cancer in Australia.
Every week, 280 Australians are diagnosed and 101 lives are lost,but early detection makes a big difference.

While the risk increases with age, bowel cancer can affect anyone.

If you're aged 45 to 49, you're now eligible to take part in the National Bowel Cancer Screening Program by requesting your first free screening kit online from www.ncsr.gov.au/boweltest or by calling 1800 627 701

If you're aged 50 to 74, you’ll continue to receive a free screening kit in the mail every 2 years.

Don’t wait for symptoms. Early detection can save your life.