04/07/2025
Wanted Part - Time Sleep Apnoea Consultant
We have an exciting role opportunity for a motivated and experienced Sleep Health Clinician to join our Mount Isa store.
This role is Part-Time, 2 to 3 days per week.
Whilst existing expertise is an advantage, it is not essential for the role. If you have a great attitude and personality with strong experience in client focused retail, customer service and sales, we will teach you what you need to know about the sleep and CPAP therapy industry.
Using your strong interpersonal and sales skills, you get a buzz out of enhancing the lives of your customers and making them feel alive again. You easily connect and communicate with people in a natural way. You’re a powerful listener, curious about people, and have a ‘can do’ approach in finding solutions to people’s needs.
You’ll feel right at home if a positive, supportive environment is where you’re able to do your best work. We believe it’s a crucial element to provide a five-star service to our customers at every interaction, via phone, email and in person.
Home sleep test setups
Assisting customers with CPAP purchases (machines, masks, accessories etc.)
Troubleshooting for issues with their CPAP equipment
Building rapport and effective relationships with customers
Patient education and advice on sleep health
POS use
Basic reporting, general administration and cleaning duties as required
Customer service and after sales service
Professional relationship building within the sleep health industry
Here are a few things we think will make you ideal for this role:
Whilst Pharmacy, CPAP, Optometry, Audiology and other healthcare retail experience preferred, it is not necessary! Attitude is more important - we are happy and willing to train the right person.
You have previous experience in a busy, multi-tasking retail or customer service role.
You'll have a strong customer service focus, with empathy, compassion and a drive to deliver the best patient-centric outcomes.
Thrive under pressure and work well independently and as part of a team.
Have strong communication skills, with the capacity to respond quickly to the needs of our customers.
Be a quick learner, with initiative and tenacity
Enthusiasm, positivity and the genuine work ethic to ‘get things done’
Proven integrity, professionalism and discretion - you’ll be comfortable with sensitive information, and will do the right thing, even when no-one’s watching
Email us at melissak@hendersonpharmacy.com.au and we’ll be in touch.