North West Hospital and Health Service

North West Hospital and Health Service Do not use this page to report an emergency or to seek medical advice. In an emergency call Triple Zero.

We provide a range of healthcare services to a number of communities in the region including: Burketown, Camooweal, Cloncurry, Dajarra, Doomadgee, Julia Creek, Karumba, Mornington Island, Mount Isa, Normanton. The main facility for the North West Hospital and Health Service is the Mount Isa Hospital which is situated at 30 Camooweal Street Mount Isa. From here we provide a vast range of clinical and non-clinical services to our region.

There’s something special about the way our region shows up.No fanfare. No fuss. Just generosity in its purest form. 🧡 A...
09/12/2025

There’s something special about the way our region shows up.
No fanfare. No fuss. Just generosity in its purest form. 🧡

A $10,000 holiday package, kindly donated by Lewie Fire Protection, was raffled to support the Cancer Care Unit — and with Zonta Club of Mount Isa rolling up their sleeves beside them, the community raised $6,440 to support locals through cancer treatment here at home. 👏

Congratulations to winner Lorraine, thank you to everyone who bought a ticket and spread the word, and a huge shoutout to Damien from Lewie Fire Protection!!

Every dollar raised stays right here in the region, helping make treatment spaces calmer, kinder and more comfortable for locals facing some of life’s toughest days close to home. 💐

🌅 Staff Spotlight: Meet Sabrina Helfenstein – chasing sunsets and new adventures at Yellagundgimarra Hospital Doomadgee ...
03/12/2025

🌅 Staff Spotlight: Meet Sabrina Helfenstein – chasing sunsets and new adventures at Yellagundgimarra Hospital Doomadgee 🌅

When Brisbane nurse Sabrina Helfenstein saw a Facebook post from Director of Nursing Debi at Doomadgee, she knew it was the sign she had been waiting for.

“I’d always wanted to go remote, but I kept thinking my skills weren’t ready yet,” she says.

“Then I thought, when will I ever be ready? So, I just did it.”

Three months later, Sabrina is all smiles about her decision to make the move.

💬 “The people are so lovely. Everyone’s down-to-earth, open, and welcoming. It’s nothing like the city – no traffic, no stress – just good people and beautiful country.”

Sabrina says one of the biggest surprises has been how much she enjoys the local lifestyle. Between the friendly faces, the backyard veggie patch, and her new four-legged companion, Doomadgee already feels like home.

🐕 “The accommodation is the best I’ve ever had in five years of agency work,” she laughs. “We’ve got a nice backyard, fruit trees, and all the staff live close by. It’s like one big family. You really lean on each other out here.”

From fishing trips to weekend drives to Burketown or Gregory, Sabrina has been making the most of her time exploring the Gulf.

🌄 “You can’t beat the sunsets,” she says. “There are waterfalls when the river’s running and cows outside your front door. It’s definitely a different kind of beautiful.”

When asked what advice she’d give to others thinking about trying remote nursing, she doesn’t hesitate.

💬 “You’ll never feel completely ready, but just take the leap. You’ll learn fast, and it’s one of the most rewarding things you’ll ever do. The work is complex, the people are incredible, and the experience will change the way you see nursing.”

Sabrina plans to stay at least a year in Doomadgee, with her partner by her side and plenty more adventures ahead.

💛 Thank you, Sabrina, for bringing your energy, warmth, and curiosity to the team at Yellagundgimarra Hospital Doomadgee. The sunsets are lucky to have you.

A massive shout-out to our very own librarian and research governance superstar, Keith! 📚✨After 3.5 years of hard work, ...
01/12/2025

A massive shout-out to our very own librarian and research governance superstar, Keith! 📚✨

After 3.5 years of hard work, he completed his Bachelor of Information Studies (Librarianship) through CSU earlier this year and finally got to celebrate in style at the CUC Mount Isa graduation. 🎉

We’re so proud of the passion and knowledge he brings to Yacca Library and the whole North West HHS community. If you see Keith around, make sure to give him a well-earned high-five, fist bump, or (even better) coffee. ☕💙

🎄✨ Look at our Special Care Nursery tree already growing with little miracles! ✨🎄We’ve launched our very first SCN Gradu...
27/11/2025

🎄✨ Look at our Special Care Nursery tree already growing with little miracles! ✨🎄

We’ve launched our very first SCN Graduate Premmie Christmas Tree and we’re calling on all our Special Care Nursery graduates to help fill it!

Bring a decoration with a photo of your little graduate (no matter how big they are now!) and help us create a tree full of Christmas miracles. 💕👶🌟

Plus — our Letters to Santa Post Box is officially open!
Share a message, a memory, an update, or a giggle about your little one — and if you leave an address, Santa might have something to say back… 🎅📬

We can’t wait to watch it flourish over the next few weeks.

25/11/2025

🎄✨ Calling all our Special Care Nursery Graduates! ✨🎄

Were you once a tiny fighter in our Special Care Nursery?
Well… we’ve brought Christmas magic to the Mount Isa Hospital foyer and we need YOU to help make it shine! 🌟

Our SCN team have set up a special Graduate Premmie Christmas Tree — and we’re inviting families to add a bauble with a photo of their little graduate (no matter how big they are now!).

📬 And because Christmas wouldn’t be complete without a little magic:
We’ve added a Letters to Santa Post Box!
Tell us how your little premmie is going —
💜 How big they are now
💕 Their favourite things
😇 Naughty or nice status
📮 And if you add a return address, Santa might just write back… 😉

🎁 This tree is about:
✔ celebrating the journey from tiny beginnings to incredible milestones
✔ honouring our SCN families and staff
✔ raising awareness of the premmie journey
✔ …and okay fine — we also desperately want to win best Christmas decorations bragging rights. 😅

Pop in anytime from today and help us turn our empty tree into something magical.
We cannot WAIT to watch it grow. 💖✨

xx The Special Care Nursery team

🌟 Staff Spotlight: Meet Natalie Cash – the friendly face keeping Yellagundgimarra Hospital Doomadgee running smoothly 🌟W...
19/11/2025

🌟 Staff Spotlight: Meet Natalie Cash – the friendly face keeping Yellagundgimarra Hospital Doomadgee running smoothly 🌟

When visitors walk through the doors at Yellagundgimarra Hospital, Doomadgee, the first friendly face they often see belongs to Natalie Cash.

Originally from Brisbane, Natalie moved north in 2023 and has quickly become a much-loved part of the Doomadgee team. After working across Mount Isa, Karumba, Camooweal and Mornington Island, Natalie says she fell in love with remote life and the community spirit that comes with it.

🏥 “I really love it out here,” she says. “The people make all the difference. Everyone is so supportive and kind. It’s a great place to work.”

Natalie’s role as Administration Officer keeps her on her toes, handling everything from patient check-ins and record updates to Medicare, admissions and discharges. She’s also been leading a major project to catch up on community health data that hadn’t been recorded since 2016, helping the hospital improve income and service tracking.

📋 “It’s always busy, never boring,” she says with a laugh. “Every day is different, and I love being able to help the team and the patients.”

Another big part of Natalie’s role is managing patient travel. She helps ensure patients get to their appointments safely and on time, juggling bookings, changes and coordination with Mount Isa teams.

When she’s not working, Natalie makes the most of life in the Gulf. Weekends are spent camping, fishing, and exploring, often with a few colleagues-turned-friends.

🎣 “There’s always something to do,” she says. “We go camping, we go fishing, we find new spots. It’s such a good work-life balance out here.”

Natalie’s admiration for her colleagues and the culture at Yellagundgimarra Hospital is clear. She credits the Director of Nursing, Devi, for building such a strong, supportive environment.

💛 “Devi has created such a lovely culture here. It’s a really great place to work.”

For anyone thinking about taking the leap into remote work, Natalie has simple advice.
“Just do it. Don’t listen to people who say there’s nothing to do. There’s so much to learn, so much to see, and it’s really rewarding. It changes how you see healthcare – and yourself.”

17/11/2025

🌩️ North West, it’s officially “tie-down-your-bins-and-pray” season! 🌩️

Storm season is rolling back into the region, which means it’s time to make sure you, your home, your pets, your plants, and that one dodgy patio chair are all storm-ready.

Up here, storms don’t politely knock — they roll in like they own the place. So before the thunder starts sounding like someone dropped a shipping container on your roof, take a minute to get prepared.

✔️ Clean up around the yard (yes… even the things you’ve been “meaning to get to”).
✔️ Know where your torches are (and no, your phone flashlight does not count when the battery hits 3%).
✔️ Check your emergency kit (if it’s just sunscreen and a half-flat Powerade, we need to talk).
✔️ Have a plan for the family, the pets, and the free-range wheelie bin.

Need help figuring out what to pack, prep or tie down?
👉 You can Google “storm checklist QLD” or use this link:
https://buff.ly/Utra0eu

Let’s all do our part to stay safe, prepared and (mostly) dry this storm season.
Stay ready, North West — she’s about to get wild! 🌧️💨⚡

🍟 TODAY’S THE DAY, MOUNT ISA! 🍟McHappy Day is on — which means it’s officially acceptable to inhale nuggets before noon ...
14/11/2025

🍟 TODAY’S THE DAY, MOUNT ISA! 🍟

McHappy Day is on — which means it’s officially acceptable to inhale nuggets before noon for charity. 🙏

Head to Macca’s Mount Isa and throw your support behind Ronald McDonald House Charities — the legends who back families with sick kids every day.

🎯 Raffles • Face paint • Lolly jar guessing • Volunteers doing the real work while you’re mainlining fries

Good cause. Great chips. No self-control. 💛

🚁💅 Not to brag Queensland Health… but this is how our Acting Chief Executive rolls into work now.While the rest of us fi...
13/11/2025

🚁💅 Not to brag Queensland Health… but this is how our Acting Chief Executive rolls into work now.

While the rest of us fight for a park at the hospital — Quabba touched down in the brand new, absolute UNIT of a LifeFlight chopper.

And look — the boys have lied to us for years but we’ll say it:
SIZE. MATTERS.
This thing is massive.
Like “put-it-on-Tinder-and-it-will-get-matches” massive.

This beast gives us:
🚁 Bigger cabin (more space for patients + equipment)
🚁 Longer range (perfect for our massive region)
🚁 Improved clinical capability
🚁 Built to handle the “everything is 300 kilometres from everything else” reality of outback Queensland

Welcome to the North West, big girl. 💙🔥

LifeFlight

🌟 Deadly Ears Visit – Mount Isa Hospital 🌟A few weeks ago, our Children’s Ward had some very special visitors — the Dead...
13/11/2025

🌟 Deadly Ears Visit – Mount Isa Hospital 🌟

A few weeks ago, our Children’s Ward had some very special visitors — the Deadly Ears team! 👂💜

We also had 3 little superstars who made the day even brighter:

💜 T’zahna – a certified purple-lover! She spent the morning zooming around on the little bike in the outdoor play area, building up some serious speed and serious smiles. 🚴 After her big hospital adventure, she was excited to get back home to her favourite thing ever… LEGO! 🧱💜

🎨 Grace – our quiet creative queen. She loved spending the day drawing and colouring, and she told us she can’t wait to head home to be with her brothers and sisters again. 🖍️💕

🌈 Hope – full of good vibes and big smiles all day long! She had an awesome time during the Deadly Ears visit and made the most of every moment. 😊✨

A huge thank you to the Deadly Ears team for supporting children’s ear health across the North West and for bringing so much joy to our young patients. 💛

📸 Check out the photos from their visit!

  to the Normanton Hospital Opening!A few weeks may have passed, but the pride in Normanton’s big day still feels fresh....
12/11/2025

to the Normanton Hospital Opening!

A few weeks may have passed, but the pride in Normanton’s big day still feels fresh. 💙

On 29 October, the community gathered to celebrate the official opening of the new Normanton Hospital — a moment decades in the making.

From the Welcome to Country to the ribbon cutting, it was a day of connection, celebration, and country pride.

Here’s to everyone who made it possible.

Address

30 Camooweal Street
Mount Isa, QLD
4825

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