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Waya NDIS Plan Managers

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Mulgrave, QLD
Waya NDIS Plan Managers

A plan manager that rewards you for being with us. Reach out to us and find out more

19/12/2025

Did you know? The NDIS now has clear lists of what supports are allowed — and what aren’t.

For example, rent, insurance, and alternative therapies like crystals or “cuddle therapy” can’t be claimed under NDIS funding. If funding is used incorrectly, you may be asked to repay it.

That’s why at Waya Plan Management, we check every invoice and work with you to make sure there’s sufficient evidence and that each claim matches the current approved list — so you don’t get any surprises.

With Waya, you can feel confident knowing your claims are always compliant.
Need help checking a support? Just ask us. 💬

16/12/2025

If you aren’t already aware, since 2 October 2025, there’s has been no more grace period for using NDIS funding on supports that are not approved.

If an expense isn’t on the official support list, NDIA may ask you to repay it, even for amounts under $1,500.

That’s why at Waya Plan Management, we review every invoice carefully and work with you to ensure there’s proper evidence and that each claim aligns with the current approved list - so you stay audit-ready and never face unexpected surprises.

Want us to quickly check one of your receipts?Get in touch with us:
03 9738 1134 | pm@waya.com.au

12/12/2025

When it comes to plan management, the difference is in the details — and the people behind them.

At Waya, we believe great service means being available, responsive, and reliable.

1. Your calls and emails are answered within hours — not days.
2. You’ll always reach a real person, never an automated line.
3. Our processes are simple, clear, and designed to make your NDIS experience easier — not harder.

Because plan management isn’t just about paying invoices — it’s about having a team that genuinely supports you, every step of the way.

That’s the Waya difference. To find out more, simply send us a message.

28/11/2025

Providers, we see you. You want to spend more time supporting clients — not chasing payments.

Here’s how Waya Plan Management makes that possible:

1. Quick invoice processing – if a participant hasn’t approved an invoice within the set timeframe, we’ll complete the auto-approval to keep your payments flowing and your cash flow steady.
2. Clear communication – no more guessing or waiting for updates.
3. Reliable support team – always here when you need us.
4. Collaborative approach – we work with participants to resolve payment issues quickly and fairly.

At Waya, we make the payment process simple, transparent, and stress-free — so you can focus on what matters most: providing quality care.

26/11/2025

Feeling unsure about how your NDIS funds have been used this period? You’re not alone — many participants find plan reviews a bit daunting.

At Waya Plan Management, our role is to make sure you have a clear picture of your funding before your review. We handle the financial side — tracking invoices, checking claims for compliance, and preparing easy-to-read budget summaries — so you can focus on discussing your goals and supports with confidence.

Here’s how we help you get plan-review ready:

✅ A clear budget summary showing how your funds have been used
✅ Verified invoices and compliant provider payments
✅ Simple visibility across all funding categories

And if you’re ever unsure how to use certain supports, just give us a call — we’ll guide you through your options and help you make the most of your plan:
03 9738 1134 | pm@waya.com.au

23/11/2025

Heads up — on 24 November 2025, the NDIA will be bringing out an updated price guide for supports.

This update means your service providers and invoices might look a little different. But don’t worry — as your plan manager, Waya keeps track of these changes to ensure your budget stays accurate, your claims run smoothly, and there are no unexpected surprises.

Want us to forecast how the changes affect your plan? We can prep that: 03 9738 1134 | pm@waya.com.au

21/11/2025

💡 Ever wish you had someone to handle all the NDIS admin for you?

That’s exactly what a plan manager does. Think of them as your financial assistant — your go-to for invoices, budgets, and everything in between.

We handle your NDIS provider invoices, track plan budgets, and make sure your funds are used wisely — so you can focus on your goals, not paperwork.

No stress. No fees. Just clarity and confidence with Waya. Call us: 03 9738 1134 Email: pm@waya.com.au or send us a message to find out more!

19/11/2025

The NDIS Price Guide has been updated for 2025, and we’re here to help you navigate the changes with confidence.

From new line items to revised support categories, Waya can help you understand how to make the most of your funding within NDIA guidelines — including smart, flexible ways to use funding categories to better meet participant goals.

Stay informed. Stay empowered. Stay on track with Waya. Contact us on: 03 9738 1134 | pm@waya.com.au

13/11/2025

Your NDIS plan is more flexible than you think! Here’s how to make it work for you.

1. Review your supports regularly
2. Use Supports budgets creatively to meet everyday needs
3. Stay informed with regular budget updates

With Waya Plan Management, you’ll always know where your funds are going — and how to make the most of them. Chat with our team to learn how to stretch your funding further.

Call us: 03 9738 1134 Email: pm@waya.com.au Or send us a message!

07/11/2025

Ready for stress-free NDIS plan management?

Here's what happens when you partner with Waya Plan Management:

STEP 1: We meet with you (phone, video, or in-person) and explain how they can use their funds and set everything up.

STEP 2: Your providers start sending invoices to us. We verify, process, and pay them directly within 24 to 48 hours. You receive your first budget report.

ONGOING: We handle all the admin while you focus on what matters. Regular reports keep you informed. Got questions? We're always available.

NO STRESS. NO CONFUSION. JUST SUPPORT.

With 20+ years of experience in healthcare finance, we know the NDIS inside and out. Your plan is in capable hands.

Ready to make the switch or starting your NDIS journey? Call us: 03 9738 1134 Email: pm@waya.com.au Or send us a message!

Current participants: Yes, you can change plan managers! We'll make the transition smooth and simple.

05/11/2025

One of the most common questions we get: "Which budget category should I use for this expense?"

Your NDIS plan is divided into three main budget categories:

1.CORE SUPPORTS

- Daily living activities
- Transport
- Social and community participation

2.CAPACITY BUILDING

- Support coordination
- Improved daily living skills
- Employment support
- Therapy and training

3.CAPITAL SUPPORTS

- Assistive technology
- Equipment
- Home modifications
- Vehicle modifications

Pro tip: Core supports are often the most flexible—funds can generally be moved between subcategories within this budget.

Not sure where a cost should come from? That's exactly what we're here to help with! Our regular budget reports keep you informed and in control.

Questions about your budget? Ask below!

31/10/2025

Transparency matters. Here's how our fee structure works.

At Waya Plan Management, we believe participants should understand exactly what they're paying for.

Our plan management fee structure includes something unique: every 12 months, we credit 10% of our management fees back to your NDIS budget. We’ll automatically apply credit on your next invoice—whether that's therapy, equipment, support workers, or anything else in your plan.

It's part of how we've designed our service to work for you.

What else sets us apart?

1. Clear, detailed budget reports
2. Always available when you need us
3. 20+ years healthcare sector experience
4. Personalized service—we take time to understand YOUR goals

Want to know more about how we can support your NDIS journey?
03 9738 1134 | pm@waya.com.au

Address

Suite 20, 799 Springvale Road Mulgrave
Mulgrave, QLD
3170

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+61397381134

Website

http://www.waya.com.au/

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