
19/02/2025
This is a tool I absolutely love to use in both my professional and personal life. If you’re ever struggling to resonate with someone on a topic or potentially find it triggering, I highly recommend giving this communication tool a try.
For example, imagine someone shares a political view that deeply conflicts with your own beliefs. Instead of immediately reacting, pause and reflect: What can you understand within their perspective?
Often, it’s useful to identify the feeling/emotion observed, because that’s where we connect as humans.
A potential response could be something like:
“I can see how passionate you are about this topic. It’s really inspiring to care about something so deeply.”
Be mindful of your tone and remember to validate the valid. It’s helpful to respond with a statement instead of a question because it affirms the person’s feelings without prolonging the debate, conflicting your own beliefs and politely redirects conversation.
Why is this useful? Because it encourages understanding, maintains respect in conversations, and helps build stronger connections even when opinions differ 🤍