
29/08/2025
Kind words from our client Carrie-Anne 🧠
"I wanted to take a moment to express my deep gratitude for the exceptional support and care I recently received from my neurological care nurse, Rachel Barnes.
From our very first interaction, Rachel demonstrated not only outstanding clinical knowledge, but also an extraordinary level of compassion and understanding. She took the time to listen to my concerns, answer my questions, and explain my care plan in a way that made me feel informed and empowered. Her empathy and patience created a safe and encouraging environment during a time when I felt vulnerable and uncertain. Something my family and I hadn't experienced in 15 months.
Most importantly, Rachel gave me something I hadn’t felt in a long time - hope. Through her encouragement and genuine belief in my ability to improve, she helped me see that I can get back to truly living my life, not just surviving from day to day. That shift in perspective has been life-changing.
I feel incredibly fortunate to have had Rachel as part of my care team, and I believe her dedication and kindness deserve to be recognised. She is a shining example of the impact that exceptional nursing can have on a patient’s journey.
Rachael did more for me in 3 months than the whole medical system did in 18 months, and that's something I wanted to express because it is genuinely life-changing."
Our skilled and caring team of NeuroCare neurological nurses are here to bring compassionate support to those in need across WA. Thank you Rachel for offering such life-changing care to our community.
🩺 Learn more about our NeuroCare service here: https://ow.ly/s7ut50WNmjV
📞Or call our TeleNurse service on 1800 645 771