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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

ESS Behaviour Specialists

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Australia
Newstead, TAS
ESS Behaviour Specialists

From Launceston TAS to Redcliffe & Greater Brisbane QLD.

Engaged Support Services is an NDIS registered business with a focus on improving the lives of people with disabilities.

29/10/2025

Training under and working closely with our advanced practitioner and director of Behaviour Support, Shantelle has proven herself as a natural leader. With a 15 year background in first hand experience in challenging behaviours of concern, as well as a team leader with one of Tasmania's largest disability organisations, then going on to work as a Support Coordinator, she is well placed as a leader. Shantelle has completed multiple courses and in person training in behaviour support under Andy's close supervision, and has been approved as a suitable practitioner under the NDIS, and is based in Burnie, with capacity to take on new referrals in the Northwest Coast.

24/10/2025

Shantelle has been busy training under the close supervision of Andy over the last several months, and she has demonstrated absolute dedication and excellence in her role as a core practitioner, she currently has capacity in the Burnie area and is ready to assist those who need a practitioner that has lived experience, professional standards and a person centered approach.

shantelle@engagedsupport.com
0480 710 850

20/10/2025

Look what just arrived at the office

12/10/2025

Social Awareness: A Cornerstone of Child Development

Social awareness is the ability to understand and respond to the emotions, needs, and perspectives of others. For children, developing this skill is essential—it lays the foundation for empathy, cooperation, and meaningful relationships.
Strong social development helps children:

Build friendships and trust
Navigate group settings with confidence
Recognise and respect differences
Manage conflicts in healthy ways

Whether at home, in school, or in the community, nurturing social awareness empowers children to thrive emotionally and socially.

It’s not just about fitting in, it’s about growing into compassionate, connected individuals.

Let’s support every participant in becoming socially aware, because connection is key to lifelong wellbeing. Would you like to know more? www.engagedpbs.com.au 1800 003 007 pbs@engagedsupport.com

10/10/2025

Andy and Shantelle finished 2.5 hours of CPD learning Last Night, because CPD never stops, and we make sure that our practitioners maintain that mindset by providing them with opportunities, and sometimes sitting in with them.

09/10/2025

Meet CRAIG...
Craig is available from Launceston to Georgetown and beyond.
With experience in mental health, policing and currently completing an undergraduate degree in Behavioural Science he is a perfect fit for young males with behaviours of concern but is happy to work across the board.

08/10/2025

Our aim is to empower all of our participants to be able to live a life free from concern, and support, that is what WE call independence!

06/10/2025

Why is recording behaviour important? Without it we cannot identify triggers, understand the function and therefore help mitigate behaviours..... Furthermore, without data we have no evidence that the behaviour even exists for the NDIS to further fund therapy and support. If you are struggling with recording behaviour outbursts, let us know and we will work with you to create a way that is the easiest for you to record, or implement an intensive support schedule to collect the data for you.

20/09/2025

Stellar effort last night! well done Lions!

18/09/2025

From Tassie to Brisbane, we cover behaviours of concern, from anxiety and depressive behaviours to extreme aggression. We are Behaviour Specialists.

17/09/2025

Here is a simple easy to read technique to assist you with being in control.

13/09/2025

Frustration, Aggression, and Accountability

Frustration is a normal human experience — but how we respond to it makes all the difference. Often, when our needs or expectations aren’t met, frustration can boil over into aggression. In these moments, it’s easy to forget that our actions and words have a ripple effect on others.

What’s important to recognise is that your behaviour may be the very thing fueling someone else’s frustration. When that happens, slipping into a victim stance — blaming others, denying your role, or acting as if you’re unfairly targeted — only deepens conflict and damages relationships.

True growth comes from being accountable and self-aware. Instead of deflecting responsibility, ask yourself:

Did my actions contribute to this tension?

How could I have handled the situation differently?

What can I do now to reduce frustration instead of escalating it?

Self-awareness is not about blame — it’s about clarity. Accountability is not about shame — it’s about growth.
Together, they allow us to break the cycle of frustration and aggression, and build stronger, healthier connections.

So....Before you react, pause. Own your part. Step out of the victim role and lean into responsibility. That’s where real change and respect are built.

Address

Newstead, TAS

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

http://www.engagedsupport.com/

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