Respond Global

09/07/2025

Two weeks + Two remote health facilities = Clean water and reliable energy. 👍✅

Australian High Commission, Vanuatu REnew Pacific HELPR 1 National Green Energy Fund - NGEF Vanuatu Health Promotions Vanuatu

07/07/2025

It's disaster training week on HELPR 1....

19/06/2025

Time flies! Happy Chris, you are such an integral part of the HELPR 1 team! 🙌

Taking a moment to stop during pre-departure preparations today to wish our very own Ms Christianne Ioan a Happy 2nd year work anniversary with Respond Global HELPR 1.

Christianne, or Chris for short, hails from Pango village on the island of Efate, where she lives with her mother and siblings.

After completing her training at the Vanuatu Maritime College in Santo in 2023, Chris was encouraged to attend an interview on this exact day two years ago. She passed the interview with flying colors.

Our Director, Dr Basil Leodoro recalls her interview, "Chris was shy but she was a respectful young ni-Vanuatu who was looking for an opportunity to serve her community and her country. She was a perfect fit for our operations and our Respond Global team."

Today, Chris is part of an experienced Logistics team and is responsible for coordinating, planning and delivering medical supplies, equipment, tools, passengers and relief supplies throughout Vanuatu.

On her job's number one rule, Ms Ioan says,

"Safety. Safety is our number one rule as Logistics officers. We are responsible for our own safety and the safety of everyone onboard and ashore. That's the most important rule as a Logistics officer. Everything else is second."

Together with the Respond Global project team members onboard the vessel, Chris has worked on every inhabited island in Vanuatu. An amazing achievement for the youngest member of the Respond Global HELPR-1 staff.

Dr Leodoro adds "We are very proud to see her develop and take on this challenging role. She is an amazing seafarer and contributes to all aspects of our operations."

Any final words Chris?

"I have learned so much in the last two years. I am so happy to be part of this amazing team. I want to thank my mother, my family, my friends and my community for supporting me on this journey. I enjoy helping our marine crew, our project team and the provincial team members who deliver services on each mission. But most of all, I love seeing all the islsnds of Vanuatu and meeting the beautiful people that we work with. I have so many good memories and I hope to make many more memories in the future. I would recommend this experience to any young ni-Vanuatu and always have faith in everything you do."

Join us in congratulating Christianne Ioan.








Australian High Commission, Vanuatu

16/06/2025

🚢 Breaking barriers to reach every citizen 🙌

HELPR 1's mobile logistics platform just delivered transformative impact across Malampa Province: 1,119 National ID cards printed onboard and issued to citizens in 15 remote communities across 5 islands.

This is what decentralised Government services look like.

For the last 3 weeks our ship has supported the civil registry team to reach very remote communities equipped with ID printers and power supply. Previously the only way to access an ID card was to travel to Port Vila or Luganville, citizens can now access bank accounts, passports, seasonal work opportunities, VNPF retirement funds, plus complete birth/death/marriage registration services.

The impact:

✅ 15 remote islands reached with full printing capabilities.
✅ Nearly 1,120 citizens unlocked economic participation.
✅ Electoral and registration awareness delivered.

This isn't just about identity cards - it's about economic opportunity and democratic participation. HELPR-1 transforms government service delivery by bringing essential infrastructure directly to communities.

We're proud to support the Government of Vanuatu's vision for universal civil registration, and grateful to our donors, the Australian Government and Global Support & Development for enabling this work.

Australian High Commission, Vanuatu Australian Government Department of Foreign Affairs and Trade Malampa Health Promotion Health Promotions Vanuatu

05/06/2025

On we celebrate the impact of HELPR 1 's work, in partnership with REnew Pacific 🙌

25/05/2025

19/05/2025

Happy to all of HELPR 1's awesome ladies 🙌

13/05/2025

Today, we proudly handed over the new 15kW off-grid solar system at Quatvaes Hospital - the main provincial hospital in Torba, serving over 11,000 people in one of the most remote areas of Vanuatu.

Quatvaes has gone without reliable power for years, limiting critical services - including basic lighting, sterilisation, and emergency care. This breakthrough changes everything.

With support from our technical partners at Elemental Group Limited, our HELPR 1 Climate Adaptation Program team has completed two off-grid solar installations in Torba Province - and this one is powering life-saving improvements.

✅ Critical medical equipment such as oxygen concentrators are now operational for life saving interventions.
✅ Installation of a new X-ray machine (procured by Respond Global with support from ReNew Pacific)
✅ Using Starlink internet to access telemedicine and remote clinical support.

Waven Aranhabat, Provincial Health Planner stated, "This milestone marks a profound transformation for both hospital staff and patients, ensuring better healthcare services, improved working conditions, and enhanced medical care."

This is a big step forward for healthcare in Torba and a clear example of how practical climate solutions can improve essential services in hard-to-reach places.

A huge thank you to our partners - Elemental, REnew Pacific, and the Australian High Commission, Vanuatu - and to the Torba Provincial Government and the HELPR-1 team who worked tirelessly to make this happen.



Australian Government Department of Foreign Affairs and Trade National Green Energy Fund - NGEF Vanuatu Torba Provincial Government Council Torba Health Promotion Page Health Promotions Vanuatu

12/05/2025

HELPR 1's latest mission to Torba marked an exciting milestone for our Climate Adaptation Program (CAP) team, as we officially launched our WASH (Water, Sanitation and Hygiene) capability. With a dedicated WASH technician now on board, we're better equipped than ever to support the urgent needs of remote communities across Vanuatu.

Working in close partnership with the Department of Water Resources-Vanuatu and the Environmental Health Division of Health Promotions Vanuatu, our team is conducting comprehensive assessments of community infrastructure needs. This includes making essential repairs, collecting water samples, and servicing water tanks to ensure reliable and safe water access.

In just the first two weeks, we've already begun to improve WASH facilities in several schools and health clinics throughout Torba. These early successes highlight the importance of this new capability and reinforce our commitment to strengthening community resilience across the country.

Australian High Commission, Vanuatu, Torba Health Promotion Page, Australian Government Department of Foreign Affairs and Trade, UK in Vanuatu REnew Pacific

12/05/2025

We're honoured to now have our own HELPR 1 song, with original lyrics, music and video footage, written, produced and filmed by members of the TAFEA Provincial Government team whilst onboard HELPR-1 recently. 🙌👏

This really shows the breadth of work that the teams achieve during a 3-week mission, as well as the hidden talents of some of her passengers! 🎼🎬

Health Promotions Vanuatu Australian High Commission, Vanuatu

07/05/2025

Learn more about our partnership with the Australian High Commission, Vanuatu, REnew Pacific and the Australian Government’s $75 million investment in off-grid renewable energy for rural and remote communities across the Pacific.