23/03/2026
Your Care, Our Commitment. A World-Class Achievement! 💚
North Lakes Day Hospital is thrilled to announce we’ve achieved an exceptional world-class Net Promoter Score (NPS) of 83! 🎉
What is a Net Promoter Score (NPS)? NPS measures our patient experience by asking how likely patients are to recommend our hospital. An NPS above 50 is considered excellent, and anything over 80 is world-class—so we’re thrilled with our score of 83! 🏆
This remarkable score reflects the trust and satisfaction our patients have in the care we provide.
Since opening our doors in 2012, North Lakes Day Hospital has established a reputation for excellence in day surgery, supported by an experienced and passionate nursing and administration team.
We are proud to provide an outstanding healthcare experience for patients and doctors across a wide range of specialties, including gastroenterology, general surgery, ophthalmology, orthopaedics, and plastic and reconstructive surgery.
Since joining the Nexus Hospitals national network, North Lakes Day Hospital continues to play a vital role in the health and well-being of our community. 🏥✨
Thank you to our patients for your feedback. It inspires us to continuously improve and deliver exceptional care! 💬 Have a story or experience to share? Tell us in the comments below to help us celebrate this incredible milestone!
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