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Mater Hospital Sydney, 25 Rocklands Road, North Sydney (2025)

09/08/2025

At St Vincent’s Hospital Melbourne, our Emergency Department includes a dedicated Mental Health and Alcohol and Other Drug (MHAOD) Hub - an integrated, specialist-led service providing immediate support to people in crisis.

This collaborative model brings together emergency clinicians, mental health specialists, and AOD teams to offer trauma-informed, person-centred care when it’s needed most. “We see people from all walks of life and treat everyone with respect,” says Emergency Nurse Olivia Bollington. “We listen and involve them in their care.”

The average length of stay for those attending the Hub is 40 per cent shorter than the average length of stay they would have experienced in our ED as part of the general mix of patients.

It’s part of a national St Vincent’s commitment to caring for people experiencing mental health challenges, addiction, and disadvantage - across our hospitals, outreach teams and digital services.

24/07/2025

This Pain Week, we’re sharing the story of Navy veteran Ashley Semmens - who lived with chronic pain for over a decade after a bomb blast in Afghanistan.

With support from pain medicine specialist Dr Ramsey Jabbour at St Vincent’s Private Hospital Northside, Ashley underwent a targeted treatment called radiofrequency ablation - and for the first time in years, found meaningful relief.

Ashley then went on to achieve a world-first: crossing the English Channel swimming on his back using only his legs.

His story is a powerful reminder that evidence-based pain care can transform lives.

22/07/2025

Meet Jess (centre), a current Australian Catholic University (ACU) nursing student who recently completed a placement in our Special Care Nursery.

Jess’s story is woven into the fabric of the Mater. She was born right here 23 years ago. Her mum was also born at the Mater, and over the years, her family has turned to us for care across generations and specialties.

Now, Jess is walking the halls where her own story began - this time learning side by side with our expert nurses and midwives. She’s building her skills in neonatal and maternity care and continuing a proud family tradition in a whole new way.

From birth to career beginnings, it’s a joy to see stories like Jess’s come full circle. We’re proud to support the next generation of healthcare professionals and honoured to be part of their journey.

The second image shows baby Jess at Mater Maternity 23 years ago!

14/07/2025

For the fifth consecutive year, St Vincent’s private hospitals have been ranked number one in Australia by Medibank customers in the annual Patient Reported Experience Measures Survey (PREMS). Across every one of the 10 categories - from nurse and doctor communication to pain management, cleanliness, and patient recommendation - our hospitals were voted #1.

We also received the highest Net Promoter Score (NPS), a global benchmark of patient satisfaction in healthcare.

These results reflect the dedication of our people - clinicians, nurses, allied health teams, support staff, and administrators - across all 10 of our private hospitals in New South Wales, Victoria, and Queensland. Facilities including St Vincent’s Northside, Toowoomba, East Melbourne and Fitzroy consistently outperformed peer hospitals, with Northside and the Mater Sydney scoring 10 points higher than their counterparts in medicine-related communication.

To be ranked first once is an achievement. To do so five years running is extraordinary - and it speaks to the values that have guided St Vincent’s for more than 165 years. In an evolving and often challenging healthcare environment, we remain deeply committed to compassionate care, clinical excellence, and purposeful service. We’re proud to lead the way in Australian private healthcare - and even prouder to be trusted by those we serve.

10/07/2025

“We know it’s a tough ask for some people who’ve experienced trauma within the healthcare system… but the work we’ve done here, it’s for you as mob”, Chris Delamont, Wiradjuri Nari Nari man and Indigenous Talent Partner at St Vincent’s Health Australia.

This NAIDOC Week, we reflect on Strength, Vision and Legacy.

At St Vincent’s, that means listening, walking alongside community, and creating culturally safe spaces for Aboriginal and Torres Strait Islander peoples to receive care, connect to culture, and feel safe.

Chris is helping lead that work, not just through employment pathways and cultural education, but through art, relationships, and truth-telling.

“It’s not tokenistic. It’s not just talk, it’s action.”

09/07/2025

St Vincent’s Sydney has carried out the world’s ‘first-in-human’ implant of a new generation of life-saving heart technology: a French-invented device which uses a revolutionary approach to help pump blood around the body and prevent heart failure until a donor heart for long-term transplant can be found.

The CorWave Left Ventricular Assist Device (LVAD) device uses unique, undulating ‘membrane technology' – inspired by the swimming motion of aquatic animals – to restore blood flow and mimic the natural beating and pulse of a healthy heart.

The undulating membrane technology, under development since 2012, aims to preserve the physiological balance of the cardiovascular system, unlike currently-used rotary LVAD pumps that deliver a continuous and fixed flow rate.

The CorWave device was implanted on 28 May in a procedure led by St Vincent’s cardiothoracic and transplant surgeon, Dr Paul Jansz.

After several weeks in the ICU, followed by observation in the ward by St Vincent’s clinicians, led by Professor Chris Hayward, patient Michael Smith – a 67-year-old grandfather and former food processing worker from Leeton in southern NSW – is about to return home and will live with the device until a donor heart is identified for transplant.

The implant is the first of around 20 that will take place over three years as part of a clinical research study to test the effectiveness of the CorWave LVAD with six hospitals participating. Four of the hospitals are in Europe, with St Vincent’s Hospital Sydney and The Alfred in Melbourne the only non-European partners.

Michael said he couldn’t thank the St Vincent’s team more highly. “Since the operation, I feel good. There's no tiredness. I don’t feel run down or anything. I feel really good, I feel like I'm 21 again"

08/07/2025

“Compassion - it comes from my upbringing. In my culture, we’re matriarchal. You’re taught by your grandmother and the women in your family. My nan was a strong, strong woman. That strength has been passed down. You don’t walk past someone - especially someone elderly or scared - and not be moved. You stop and help.”

Wendy is one of the first faces you’ll see at St Vincent’s Clinic in Sydney, where she works as a receptionist. She’s a proud Kamilaroi woman from Moree in Northern NSW, and she brings warmth, strength, and deep cultural wisdom to her role every single day - ensuring patients feel safe, seen, and cared for from the moment they walk through our doors.

“NAIDOC Week, for me, is a celebration of our culture, our resilience, and our survival. We’ve been knocked down again and again - but we’re still here. We’re the oldest race in the world. That is something worth celebrating,” Wendy says. “For a long time, language and history were beaten out of our people. Now, young ones are reconnecting - they’re asking questions, finding community, learning who they are.”

Wendy has seen the power of cultural identity in the hospital setting, where staff and patients alike have discovered their Aboriginal heritage - sometimes for the first time. “When that happens, it’s emotional - there are tears, anger, joy. But it’s healing. We still need more cultural care. Elders are afraid to go into hospitals - they fear they won’t come out. That’s why we need more visible Aboriginal staff. Not just people who want to help, but people they identify with. That’s how we build trust.”

06/07/2025

“It’s a marathon, not a sprint. But the good thing is—we’re in the race. We’re giving it a go to make things better. And that’s amazing.”

Josh is a Clinical Nurse Educator in the perioperative department at St Vincent’s Private Hospital Toowoomba. He’s also a proud Aboriginal man who plays a key role in championing cultural awareness and education across the hospital.

“To me, NAIDOC Week is a time to celebrate Aboriginal and Torres Strait Islander history, culture and achievements. But it’s also an opportunity for all Australians to come together and learn about the cultures of Australia’s First Peoples. That’s pretty special.”

Josh’s days are spent supporting and educating nurses - from new graduates to senior clinicians. But for him, cultural education is just as important. “Part of my role includes raising awareness around Aboriginal and Torres Strait Islander cultural events throughout the year,” he says. “It’s something I really missed when I worked away from St Vincent’s for a few years - the opportunity to connect with our Aboriginal and Torres Strait Islander staff. Coming back, and being part of things like the Brisbane connection event, where we shared culture and history with kids and managers - it meant a lot.”

Growing up, Josh’s family acknowledged their Aboriginal heritage, but it wasn’t until recent generations that deeper cultural connection started to take root. “Being able to immerse myself in my culture - through my work at St Vincent’s, through community - it means everything. It’s pushed my passion even further.

23/06/2025

We were delighted to celebrate the achievements of our recent graduate nurse cohort. Eight of our graduates were warmly welcomed by Bronwyn Jenner, General Manager/Director of Clinic Services, who presented each with their certificate and a single yellow Catherine McAuley rose.

The rose honours Sr Catherine McAuley, founder of the Sisters of Mercy, whose legacy of compassionate service continues to inspire nurses at the Mater. Her vision of care, dignity, and social justice remains at the heart of our Mission today.

A special congratulations to Sweta, who was named Graduate Registered Nurse of the Year 2024. She has demonstrated outstanding clinical reasoning, compassionate communication, and a collaborative approach to care.

We’re incredibly proud of Sweta and all of our graduate nurses – carrying forward a legacy of excellence in nursing care.

23/06/2025

For Meg, nursing brings together her love of people, science, and care, something that runs deep in her family.

“A lot of my family is in healthcare, and I was really inspired by the work they’ve done. I love helping others, and I love how the body works; nursing was the perfect fit.”

At St Vincent’s, Meg has found more than just a workplace.

“Everyone is so friendly and supportive. I come to work with a big smile, and I always leave with one too.”

14/06/2025

Meet Sonia and Kylie - colleagues at St Vincent's Hospital Sydney, nurses, and best friends for 27 years.

This week, their incredible friendship is featured in The Sydney Morning Herald’s much-loved “Two of Us” column - a celebration of connection, compassion, and a bond forged through years of supporting each other throughout their nursing careers.

📖 Read their story on The Sydney Morning Herald: https://www.smh.com.au/national/they-d-been-friends-for-decades-then-they-applied-for-the-same-job-20250501-p5lvm5.html

13/06/2025

With 10 years of nursing experience, Anna is driven by the chance to make a real difference.

“Nursing isn’t just a job, it’s a way to have a direct impact on people when they need it most. I love being able to look after someone when they’re at their most vulnerable.”

At St Vincent’s, Anna has found a team that shares her values of providing better and fairer care. Always.

“Everyone’s so friendly and supportive. We work together to help patients heal and recover, and that kind of teamwork really stands out.”

Mater Hospital Sydney

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