14/01/2025
Receptionist Vacancy
(75 Hours per fortnight)
Due to our current receptionist and her husband deciding to tour Australia for an indeterminant period,
our Receptionist position will soon be vacant.
Please look on SEEK for the advertisement (LINK to Advert)
Immediate Start Available
Do you make an excellent first impression? An opportunity has become available for someone with exceptional customer service skills to join our team as the Receptionist at our Pioneer Village Residential Aged Care Facility.
Pioneer Village, operated by the Eyre Peninsula Old Folks Home Inc, is located in picturesque Port Lincoln with a wonderful, relaxed country lifestyle. We are a community based 74-bed residential aged care facility situated at the southern tip of Eyre Peninsula in Port Lincoln, South Australia. As a primary provider of residential care and dementia services for the aged of the Southern Eyre Peninsula, we provide quality care and services to our clients in a manner that maintains and respects their individuality and dignity.
Role
Be the front line, the face and voice, for our facility, in person, by telephone and online. You will be greeting and assisting residents and visitors; and helping team members deliver quality service.
The successful applicant will possess exceptional customer service skills, high energy levels and the ability to provide effective and efficient administrative support within an age care facility setting. You will have daily contact with residents, their families and other visitors.
Some experience in administering an on-line presence will be advantageous.
Rewards
We have a fun and innovative approach to service delivery and are looking for someone to join our team who wants to deliver exceptional service to everyone they have dealings with.
Hourly rate between $33.00 and $35.11 – subject to skills and experience.
We are a Public Benevolent Institution so our employees can salary sacrifice up to $15,899 per annum TAX FREE and an entertainment card which is another $2,650 per annum TAX FREE, each FBT year. If you are moving from a metropolitan area, other salary packaging benefits may be available such as a Remote Area Employment Concessions which increases how much you can Salary Sacrifice before tax (see ATO website).
The successful applicant must be a “people person” who enjoys interacting with older people and their families, and makes an excellent first impression and will have:
• Well-developed written and verbal communication skills including interpersonal skills.
• Ability to manage and juggle multiple competing priorities.
• Ability to greet people politely and confidently; and guide them to appropriate area/person.
• Competent data entry and numeracy skills with excellent attention to detail and accuracy.
• The ability to handle switchboard duties and ensure customers are directed to the most appropriate person.
• Confidentiality at all times; can appropriately handle sensitive and confidential matters.
• Willingness to take on small projects and work autonomously at times.
• Ability to prioritise competing demands and excellent time management skills.
• Bubbly, confident, professional and possess a "can do" attitude.
• Self-motivated team player, who is mature-minded and willing to learn and be accountable.
• Good level of competency with the Microsoft Office Suite, particularly Outlook, Word and Excel.
• Ability to manage a high volume of phone calls in a timely manner.
• Experience working with databases.
• Experience handling cash, preferably with book-keeping skills.
• Good keyboard skills.
• Experience and skills related to maintaining an online presence including website and Facebook.
• Extremely reliable and mature outlook to deal with a diverse range of responsibilities.
• Must have (or willing to obtain) a National Police Clearance for aged care.
A Job Description is available on request from Admin@EPOFH.com.au .
How to Apply
If this sounds like an opportunity that you would be interested in, please click 'apply for this job' via SEEK with your resume and cover letter. Immediate start available!
Applications close 31 January 2025, we will consider each application as it is received, so you are encouraged to apply early, don't wait or someone may get your dream job first.
Trevor Johnson
Chief Executive Officer
