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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Diverging Pathways

Home
Australia
Port Macquarie, NSW
Diverging Pathways

Making a Difference in the lives of those
with chronic and
complex conditions

Caring for those
with chronic and
complex conditions
Including NDIS, Lifetime Care and Aged Care clients

24/09/2025

So great to be involved in this wonderful initiative!!

Bec we are so proud of how you advocate for people!

https://www.facebook.com/share/16gb8tUH1d/

20/09/2025

Natalie West State of Origin Champions 2025! and being named players player and tournament MVP. We could not be prouder of you!

17/09/2025

Many of you know Emma as she was with us as a student and has been working with us as a therapy assistant. We are pleased to advise Em will be with us on a Monday, Tuesday and Wednesday assisting across Admin and Therapy assistant roll. Please make Em feel welcome.

Kelly will still be in the clinic on these days so dont worry 😉

17/09/2025

Mid North Coast Community Network Meet & Greet! Save the date
Our Advocacy Community Networks offer a space and a platform for People with Disability, their families, friends, and caregivers to connect, discuss relevant issues, share their experiences, and support each other.
Join us in Port Macquarie!
When: Saturday 18th of October
Time: 12pm-230pm

Where? At McInherney Park, McInherney Close, Port Macquarie - (in case of rain, alternate venue is Panthers, 1 Bay Street, Port Macquarie)
For more details about our Advocacy Community Networks and other SCIA services, please reach out to our Representative Advocate, Gordana Barbaric, at representative@scia.org.au.

16/09/2025

Here at Diverging Pathways we are always upskilling to provide the best service to our clients. This past weekend Bec went to Brisbane for the Ultimate MS Mobility Course and she ia so excited to share what she has learnt with our team and implement with our clients..

If you or someone you know has MS and you are wanting/needing Physiotherapy please reach out as we have a passion to help you!!

16/09/2025

The countdown is ON! ⏰️ Our art competition closes on the 26th of September. Don't miss your chance to shine 🌟✨️

Check out some of the AMAZING entries we already have!!!

All art mediums accepted, please drop it into the office.

We are looking forward to displaying all your amazing artworks 🎨🖌🏆

12/09/2025

Diverging Pathways friends and family please share and spread the word we have a Position Available!

Receptionist & Therapy Assistant

Permanent Part-Time (3–4 full days per week)
Therapy Assistant duties taking up approximately 10 hours per week of this

This dual-role position focuses primarily on providing high-level administrative and reception support to ensure the smooth daily operations of the clinic. As the first point of contact for clients and visitors, the role is essential in creating a positive and professional front-of-house experience. In addition to front desk duties, the position also provides occasional therapy assistant support to clinicians approximately 10 hours per week to help facilitate effective client care.

Key Responsibilities:

Primary Focus – Receptionist / Administrative Duties:
• Greet clients and visitors warmly and professionally.
• Manage incoming phone calls and emails; respond to enquiries or redirect as appropriate.
• Schedule appointments and manage the clinicians’ calendars efficiently.
• Oversee client intake, billing, and payments
• Maintain accurate and up-to-date client records in accordance with privacy standards and legislation.
• Perform general administrative tasks including data entry, digital filing, and scanning.
• Coordinate with therapists and other staff to support daily operations.
• Contribute to maintaining a clean, organised, and welcoming reception and waiting area.

Secondary Focus – Therapy Assistant Duties (approx. 10 hours/week):
• Assist therapists and clients during sessions, (e.g., setting up activities or equipment). When trained and confident run therapy based programs individually with clients.
• Monitor and report any client/safety concerns to the supervising therapist.
• Help maintain hygiene standards and infection control procedures.
• Assist with documentation or basic data entry related to therapy sessions.

Key Selection Criteria:

Qualifications:
• No formal qualifications required; however, a strong interest in administration and a passion for supporting people in a healthcare setting is essential.
• First Aid and CPR certification (preferred).
• Previous experience in a receptionist, administrative, or customer service role, ideally within a healthcare environment.
• Previous experience in support work or therapy assistant work highly regarded.

Skills & Attributes:
• Strong communication and interpersonal skills.
• Professional, organised, and capable of working independently.
• Ability to prioritise and manage multiple tasks effectively.
• Warm, empathetic, and respectful approach to clients of all ages and backgrounds.
• Proficient in Microsoft Office and clinic management software. (Office currently uses Halaxy and OneDrive.)
• Willingness to support therapy teams and learn basic clinical procedures as needed, as well as run therapy sessions individually when required once training is provided.
• High level of discretion and respect for client confidentiality.

Work Environment:
• Primarily based at the clinic front desk with regular interaction with clients and clinicians.
• Approx. 10 hours per week in a clinical support role within therapy settings.

Phone 0407 034 133 or email to apply/discuss further
admin@divergingpathways.com.au

11/09/2025

Huge congratulations to our beautiful Kelly! 🎉👏😍
Kel has been formally promoted to the role of Practice Manager at Diverging Pathways.
This is so well deserved!
Kel is an amazing administrator and is a key part of everything that happens each and every day at our clinic. We are excited she has agreed to take on this role and grow in her leadership within our business.
We are now looking for a new person to join our team 3-4 days per week to take on some of the day to day admin duties. This will be a combined receptionist and Allied Health Assistant role… for more details contact our office on 0407034133 or email admin@divergingpathways.com.au.

08/09/2025

This is both an happy and sad post.

Today we celebrated our wonderful Bec birthday and also saying a farewell to Ella.

Ella you have brightened many of our Mondays and we will miss you. Thank you for stepping in and helping us we love you ❤️

08/09/2025

Our amazing Exercise Physiologist Natalie West has coached the U14s Lake Cathie Raiders to a Tier 2 Grand Final win!

Congratulations to Nat and the team! 🏆🥇

Up the mighty Raiders! 💚💛💙

08/09/2025

💪🧠Happy World Physiotherapy Day!🌏✨️

A huge shoutout to Bec Dalzell and Mark MacGibbon, our incredible physios at Diverging Pathways. We appreciate the difference you make everyday!

07/09/2025

Happy Father’s Day to Scott, Mark, and all the amazing dads in the Diverging Pathways family!

Today we celebrate the important role each of you play as fathers, mentors, and everyday heroes. Your strength, support, and kindness mean the world.

We appreciate you more than words can say.

Address

95 Hindman Street
Port Macquarie, NSW
2444

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+61407034133

Website

http://divergingpathways.com.au/

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