Wholehearted about our work, and driven by our vision and values.
Our vision is a world where people with disability are equal citizens.
Mission
Our mission is to provide quality, sustainable and flexible services that uphold human rights and create opportunities, empowering you to live the life you choose.
Our Plan
I-HELP reflects our need to continue driving service transformation, to maximise the value we add for people with disability in the National Disability Insurance Scheme (NDIS) environment, and to remain competitive.
At I-HELP, we understand that you, along with your family and support networks, want to tailor all care and assistance to your needs, from a provider(s) of your choice.
This is why I-HELP is motivated to continue to modernise our services so that clients and staff choose us, based in our demonstrated performance, along with what we stand for.
It is our expectation that, in future :
Customer demand for high quality, innovative and diverse services will continue to increase.
Staff engagement and effective management will be needed for I-HELP to be an ‘employer of choice’.
Financial sustainability, service excellence and the reputation of our staff will become a part of our fundamental Norm.
Engagement with customers, community and stakeholders will be clear and consistent with our vision, mission and values.
Most importantly, that we will remain a strong voice in the journey towards achieving human rights/Multicultural for all people with disability.
In short, it is our expectation that will we deliver the I-HELP promise: empowering you to live the life you choose and be independent.
