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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

I-Help Disability Services

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Australia
Preston, VIC
I-Help Disability Services

Welcome to IHDS - We offer high quality disability services across Melbourne

17/07/2025

At I-Help, we proudly support National Diabetes Week by raising awareness and offering vital, personalised support for participants living with diabetes.

Do you know the signs and symptoms of diabetes?
Early detection can make a big difference. Look out for:
🔹 Excessive thirst
🔹 Frequent urination
🔹 Fatigue
🔹 Blurred vision
🔹 Unexplained weight loss
🔹 Slow-healing wounds
🔹 Increased hunger
🔹 Tingling or numbness in hands or feet

We encourage everyone to take proactive steps toward better health by booking a general health check-up, learning the signs and symptoms of diabetes, and sharing helpful resources with others in the community. Early awareness and education can make a meaningful difference in preventing and managing diabetes.

At I-Help, we support people living with diabetes to feel safe, confident, and in control at home. Through our Medication Assistance and daily living supports, we help implement Diabetes Management Plans developed by healthcare providers, with clinical oversight every step of the way.

We provide:
✨ Assistance with oral medications and blood glucose monitoring as directed
✨ Support with meal preparation, routines, and healthy lifestyle choices
✨ Guidance that promotes understanding of diabetes care and informed decision-making
✨ Liaison with GPs and diabetes specialists to ensure continuity of care
✨ Clinical oversight is provided by our dedicated Clinical Care department, who supervise implementation of Diabetes Management Plans, train support workers in safe care practices and escalation pathways and monitor service delivery to ensure all supports are provided safely and effectively.

We currently have capacity to support participants with diabetes and are committed to helping individuals live safely and confidently at home with personalised clinical support.

To learn more about our services, connect with us on:
📧 info@ihds.com.au
📱 1300 004 337
🌐 i-helpdisability.com.au
✨ Referral: https://i-helpdisability.com.au/referral/

15/07/2025

Happy Birthday Pat! What a fantastic celebration for an amazing SIL participant supported by I-Help Disability Services. From party hats and balloons to cake and big smiles, the day was filled with laughter, joy, and heartfelt moments.

A heartfelt thank you to our incredible support workers who went above and beyond to make Pat’s birthday truly special. It is yet another wonderful example of the genuine care, warmth, and connection our teams bring to participants' lives across the country, creating meaningful and lasting memories for the people we support.

To learn more about our services, connect with us on:
📧 info@ihds.com.au
📱 1300 004 337
🌐 i-helpdisability.com.au
✨ Referral: https://i-helpdisability.com.au/referral/

11/07/2025

At I-Help Disability Services, we’re proud to support participants with Development of Daily Living and Life Skills which is a Capacity Building support designed to increase independence, confidence, and everyday capability.

This moment perfectly captures what Life Skills Development is all about: learning by doing. Whether it’s cooking a meal, planning a shopping list, or tackling household tasks, our support workers provide practical, hands-on guidance in a safe and encouraging environment.

From the kitchen to the community, we help participants build essential life skills, including but not limited to:
✨ Cooking and meal preparation
✨ Personal care and hygiene
✨ Cleaning and laundry
✨ Social and communication skills
✨ Travel training and using public transport independently

Our goal is to empower participants with the tools they need to live more independently and confidently every day.

To learn more about our services, connect with us on:
📧 info@ihds.com.au
📱 1300 004 337
🌐 i-helpdisability.com.au
✨ Referral: https://i-helpdisability.com.au/referral/

09/07/2025

At I-Help Disability Services, we proudly join communities across Australia in celebrating NAIDOC Week 2025 and its powerful theme:
"The Next Generation: Strength, Vision & Legacy."

This week marks 50 years of NAIDOC Week, celebrating Aboriginal and Torres Strait Islander cultures, histories, and achievements of the past and the bright future ahead.

Find a NAIDOC event near you:
naidoc.org.au/local-events/local-naidoc-week-events

To learn more about our services, connect with us on:
📧 info@ihds.com.au
📱 1300 004 337
🌐 i-helpdisability.com.au
✨ Referral: https://i-helpdisability.com.au/referral/

04/07/2025

At I-Help Disability Services, we support SIL and Core participants to engage in their community participation, which can include activities like going to a restaurant, visiting community venues such as an RSL club, and attending local events. Our goal is to help participants build confidence, stay connected, and enjoy greater independence within their communities.

To learn more about our services, connect with us on:
📧 info@ihds.com.au
📱 1300 004 337
🌐 i-helpdisability.com.au
✨ Referral: https://i-helpdisability.com.au/referral/

01/07/2025

July is Disability Pride Month which is a time to celebrate people living with disability, while advocating for a more inclusive and accessible Australia. This year's theme, "We Belong Here, and We're Here to Stay” which highlights that disability is not going anywhere, and it is not something to be fixed or hidden. It's an opportunity to challenge stereotypes, dismantle outdated beliefs, and create environments where everyone belongs.

I-Help is a proud NDIS-registered provider of Supported Independent Living (SIL) across Victoria and Queensland, with the addition of Core supports in Victoria.

Connect with us:
📧 info@ihds.com.au
📱 1300 004 337
🌐 i-helpdisability.com.au
✨ Referral: https://i-helpdisability.com.au/referral/

27/06/2025

At I-Help Disability Services we truly appreciate this wonderful feedback from a participant we have been supporting for three years now. Feedback like this inspires us to continue delivering the best possible care and support. Participant and staff satisfaction are our top priorities. We are dedicated to fostering a supportive environment where everyone feels valued and empowered.

Connect with us:
📧 info@ihds.com.au
📱 1300 004 337
🌐 i-helpdisability.com.au
✨ Referral: https://i-helpdisability.com.au/referral/

26/06/2025

At I-Help Disability Services, our Supported Independent Living (SIL) participants that reside in SIL and SDA accommodations receive personalised support with daily living activities. This includes personal care tasks:
✨ Showering, dressing, grooming (including hair care and styling)
✨ toileting, continence care, and meal assistance.
✨ Mobility support such as transfers and assistance with movement.

We’re committed to promoting dignity, independence, and wellbeing in every aspect of daily life.

📞Do you want to know more about our services?
Reach out to us today:
📧 info@ihds.com.au
📱 1300 004 337
🌐 i-helpdisability.com.au
✨ Referral: https://i-helpdisability.com.au/referral/

20/05/2025

We're excited to share the successful setup and move-in of our newest SIL participant at this beautiful Mernda home.

A big congratulations to the I-Help's Victorian team for their outstanding efforts in onboarding, training, and creating such a warm and welcoming environment.

Well done to everyone involved!

Contact us for more information about our services or to explore SIL options:

📞 1300 004 437
📧 info@ihds.com.au
✨ Referral: https://i-helpdisability.com.au/referral/

30/04/2025

5 Key benefits of SIL supports

🔹 Greater Independence: Support to manage your daily routine.

🔹 Skill Building for Everyday Life: Learn everyday skills like cooking and cleaning.

🔹 Social Connections and Community Involvement: Connect with others and take part in community activities.

🔹 24/7 Support and Peace of Mind: Help is always available when you need it.

🔹 Personalised Environment: A personalised space that’s comfortable and welcoming.

At I-Help Disability Services, we currently have several of SIL vacancies in SIL and SDA properties across Victoria and Queensland.

📞 Want to know more about available options?
Reach out to us today:

📱 1300 004 337
📧 info@ihds.com.au
🌐 i-helpdisability.com.au

✨ Referral: https://i-helpdisability.com.au/referral/
✨ SIL vacancies: https://i-helpdisability.com.au/silvacancies/
✨ SDA vacancies: https://i-helpdisability.com.au/sda-victoria/
For the full blog, visit our website!

23/04/2025

📍 Welcoming a new SIL participant in Melbourne’s northern suburbs!

To ensure the highest quality of care when onboarding a new SIL participant in our care, the support team underwent tailored training sessions with I-Help’s Accommodations and Clinical Care departments. This was further complemented with an in-depth Therapeutic Behaviour Support training session, delivered by Corey, a Practitioner from CBChange.

Connect with us on:
📧 info@ihds.com.au
📱 1300 004 337
🌐 i-helpdisability.com.au

✨ Referral: https://i-helpdisability.com.au/referral/
✨ SIL vacancies: https://i-helpdisability.com.au/silvacancies/
✨ SDA vacancies: https://i-helpdisability.com.au/sda-victoria/

17/04/2025

We used ChatGPT to reimagine one of our incredible support workers as a 3D Action Figure, a fun tribute to a staff member who was awarded the I-Help Disability Services 2024 "Above and Beyond" Award 🏅 for consistently exceeding expectations and delivering extraordinary care in a Supported Independent Living (SIL) setting.

At I-Help Disability Services, we specialise in Supported Independent Living (SIL) with a strong focus on complex and high-needs support, and we're proud to be an NDIS registered provider of High Intensity Supports. Our goal is to ensure participants with complex medical needs receive safe, qualified, and personalised care.

Our high intensity supports are:
🔹 Delivered by trained, competent workers
🔹 Backed by clinical oversight where required
🔹 Aligned with individual risk assessments and support plans
🔹 NDIS-funded based on level of intensity (low, standard, high)

Examples of our high intensity supports include:
✅ PEG/enteral feeding
✅ Wound & respiratory care
✅ Diabetes & medication management
✅ Hoisting & mobility support
✅ Post-hospital transition
✅ Continence, catheter, and dementia care

Connect with us on:
📧 info@ihds.com.au
📱 1300 004 337
🌐 i-helpdisability.com.au

✨ Referral: https://i-helpdisability.com.au/referral/
✨ SIL vacancies: https://i-helpdisability.com.au/silvacancies/
✨ SDA vacancies: https://i-helpdisability.com.au/sda-victoria/

Address

Preston, VIC

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

https://i-helpdisability.com.au/

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At i-Help we are

Honest in our relationships, and honest in our conduct.

Customer focused in our services, and creative in our solutions.

Liable in all our work, and responsible for our actions.

Thoughtful of your choices, and embracing of diversity.

Wholehearted about our work, and driven by our vision and values.

Our vision is a world where people with disability are equal citizens.

Mission

Our mission is to provide quality, sustainable and flexible services that uphold human rights and create opportunities, empowering you to live the life you choose.

Our Plan

I-HELP reflects our need to continue driving service transformation, to maximise the value we add for people with disability in the National Disability Insurance Scheme (NDIS) environment, and to remain competitive.

At I-HELP, we understand that you, along with your family and support networks, want to tailor all care and assistance to your needs, from a provider(s) of your choice.

This is why I-HELP is motivated to continue to modernise our services so that clients and staff choose us, based in our demonstrated performance, along with what we stand for.

It is our expectation that, in future :

Customer demand for high quality, innovative and diverse services will continue to increase.

Staff engagement and effective management will be needed for I-HELP to be an ‘employer of choice’.

Financial sustainability, service excellence and the reputation of our staff will become a part of our fundamental Norm.

Engagement with customers, community and stakeholders will be clear and consistent with our vision, mission and values.

Most importantly, that we will remain a strong voice in the journey towards achieving human rights/Multicultural for all people with disability. In short, it is our expectation that will we deliver the I-HELP promise: empowering you to live the life you choose and be independent.