What are the opening hours?

Monday 8:30am - 4:30pm Tuesday 8:30am - 4:30pm Wednesday 8:30am - 4:30pm Thursday 8:30am - 4:30pm Friday 8:30am - 4:30pm

https://oaktreealliance.com.au/

Oak Tree Alliance, Rockhampton (2025)

07/09/2025

Happy Father’s Day to all the incredible dads, grandads and father figures out there! 💙 Thank you for your love, guidance and strength today and every day.

01/07/2025

We’ve got some exciting changes blooming here at Oak Tree Alliance! 🌱
As of 1 July 2025, Oak Tree Alliance officially began trading as Oak Tree Alliance Pty Ltd as we take the next step in our journey and transition to a company structure. This change reflects our growth and our ongoing commitment to providing you with high-quality, independent support coordination services.
As part of this transition, we will work with you to update our service agreements and consent forms to reflect the new business name. For participants on PACE plans, we’ll also need to re-establish our relationship with the NDIA to ensure everything runs smoothly.
We know paperwork isn't the most exciting part of life—but we promise, it’ll be worth it! 💪
We truly appreciate your understanding and ongoing support during this time of change. Thank you for being part of our community. We’re so proud to be growing alongside you and can’t wait for what’s ahead!
If you have any questions, don’t hesitate to reach out.
Here’s to new beginnings!
🌳 Oak Tree Alliance Pty Ltd – same great people, new and improved name!
Warm regards,
The Oak Tree Alliance Team

28/06/2025

🔔 NDIS Price Changes Are Here – But You’re Not Alone!
From July 1st, some support prices are increasing, others are decreasing, and key rules are changing — but don’t stress. Your Support Coordinator is here to help you understand what it means for your plan and make sure you’re getting the most from your funding.

🔺 Price Increases:
💬 Support Workers: A 3.95% price rise. NDIS plans will be automatically indexed to accommodate this change.
💬 Psychology: A new national price limit of $232.99/hr now applies.

🔻 Price Decreases:
💬 Physiotherapy: Now $183.99/hr.
💬 Dietetics & Podiatry: Reduced by $5 to $188.99/hr.

📌 Other Key Changes:
📍 Standardised Pricing: National pricing now applies for therapies like physio and psych – no more state-based price differences.
📍 Therapist Travel: Travel time is now billable at 50% of the hourly rate (within existing time caps).
📍 TTP Removed: The Temporary Transformation Payment is gone from June 30, 2024.
📍 Early Childhood Approach: Now includes children up to 9 years old (previously only up to 7).

📋 Provider Responsibilities:
Clearer expectations about declaring and managing conflicts of interest.

💸 Plan Manager Changes:
No more claiming set-up costs or remote/very remote loadings.

💡 If you're unsure how these changes affect you, chat to your Support Coordinator or Plan Manager!

24/05/2025

Wow what a week! This week marks another major change in how NDIS plans are structured, with new funding rules coming into effect from 19 May 2025. This is the next biggest change since the 3rd of October legislation changes to NDIS supports.

From 19 May 2025, all new and reassessed NDIS plans will follow the new funding period system.

It’s another big shift from the NDIA, but at Oak Tree Alliance, we’re here to help. We’ll guide you through what these changes mean for you and your supports, and we’re always available to answer your questions.

So what are some key takeaways from this 19 May change:

📢 Starting Monday, 19 May 2025, if you get a new or updated NDIS plan, your funding will now be released in smaller chunks over time instead of all at once.

🗓️ What are funding periods?
This will vary from each participants, but funds may be released, every 3 months, 6 monthly or 12 monthly depending on your plan.

You don’t lose any unused money – it carries over to the next funding period within your current plan.

For Home & Living supports, funds will usually be released monthly.

Some items like assistive technology or home modifications may still be released in full.

📅 When does it start?
Your funding periods start on your plan’s start date.

💰 What happens to leftover funds?
If you don’t use all your funding in a period, the unused funds roll into the next period of the same plan.

Leftover funds at the end of your plan do not carry over to a new plan.

📤 How do claims work?
Updated information from the NDIA is that if there is an invoice that crosses over two funding periods, this should be okay.

❌ What if I go over my available budget?
If you try to claim more than what’s in your current period (including rolled-over funds), the whole claim will be rejected.

You can’t use funds from a future funding period.

🔁 Can I move funds between periods?
No, you can’t move money between periods yourself.

You can ask the NDIA to change how your funding is released (a plan variation).

If you need more total funds, you’ll need a plan reassessment.

🔓 Is my plan still flexible?
Core supports are still flexible (depending on how they are managed).

Capacity Building supports are also flexible, unless your plan says otherwise.

We know that this is a lot to take in, but you're not alone. Your Support Coordinator is here to help you make sense of these changes and guide you through them.

16/05/2025

We would like to further welcome.....Hannah Walters - Support Coordinator. With over a decade of experience in the aged and disability sector, Hannah is committed to providing compassionate and high-quality support to individuals in need. Certified in aged and disability support, she has played a vital role in managing rostering systems, ensuring seamless and efficient care for participants.

Beyond her professional expertise, Hannah brings extensive life experience with mental health, further fuelling her dedication to making a meaningful impact. Her caring and passionate approach allows her to connect deeply with those she supports, striving to enhance their quality of life. With every participant, Hannah delivers her optimal self, ensuring they receive the respect, dignity and care they deserve.

13/05/2025

Introducing Rebecca Rodger...... Rebecca is our Team Leader - Support Coordination with us here at Oak Tree Alliance. Rebecca is a dedicated and experienced professional across the disability and aged-care community services sectors. Rebecca has a strong commitment to safety, inclusion, and accountability. Rebecca is passionate about improving client outcomes, integrating innovative approaches to service delivery, building strong partnerships and advocating for inclusive, person-centered supports and systems.

Rebecca holds a Master of Business Administration (MBA) along with multiple qualifications in community services and management, blending strategic leadership with practical experience in delivering high-quality services. Her background in Emergency Services has strengthened her ability to navigate high-pressure situations with composure and logical decision-making, ensuring effective and timely support.

13/05/2025

We’ve been blown away by the incredible support, trust, and care our amazing community places in us to provide quality Support Coordination and Specialist Support Coordination services. 💚

To keep up with this inspiring growth, we’re thrilled to welcome a few more incredible members to our Oak Tree Alliance family. We are truly grateful to do what we love – helping others live their best lives.

Thank you for being part of this journey with us. Together, we’re building a stronger, more connected community.

17/04/2025

To all our amazing clients, families and service providers - we wish you a joyful and peaceful Easter filled with love, laughter, and plenty of chocolate! 🐰🥚🌸

We know we've been a little quiet on our socials lately, and we want to thankyou for your patience.

Behind the scenes, we've been flat out doing what we love most - supporting our clients with quality care and growing our beautiful Oak Tree Alliance family. There are some very exciting things happening....and we can't wait to share them with you soon! Stay tuned - all will be revealed 🎉👏💕

30/12/2024

POSITION AVAILABLE - TEAM LEADER!!!!

Start 2025 off in an exciting and rewarding career

We are looking for a Team Leader in Rockhampton to join our amazing team. A team leader in NDIS Support Coordination is responsible for overseeing a team of support coordinators who assist NDIS participants in navigating the NDIS system and achieving their goals.

The role involves a mix of leadership, administrative and direct participant support duties and is integral to ensuring participants receive tailored effective support to achieve their goals while fostering a motivated and high performing team

ABOUT US:
At Oak Tree Alliance, we believe in making a difference. Our team is dedicated to providing high quality support coordination services to empower individuals to live their best lives. We value compassion, innovation, and collaboration, creating a positive and dynamic work environment.

RESPONSIBILITIES:
* Leadership and team management
* Service delivery oversight
* Participant focussed support
* Operational and administrative tasks
* Stakeholder Engagement

(Further information contained within position description).

REQUIREMENTS:
* Relevant tertiary qualifications in social work, community services or related fields
* Experience in Support coordination
* Strong leadership and interpersonal skills
* In depth knowledge of the NDIS framework and guidelines
* Excellent organisational and time management abilities
* Problem solving and decision making skills
* Effective communication and advocacy skills
* Empathy, patience and commitment to participant centered support
* Hold a current Working With Children Card AND NDIS Worker Screening Card.
* Hold a current driver's licence.
* Experience in Support Coordination or related field is preferable.

WHAT WE OFFER:
* Competitive Salary.
* Ongoing professional development opportunities.
* A supportive and inclusive work culture.
* The chance to be a part of a team that's making a real difference.

HOW TO APPLY:
If you are ready to bring your caring nature and dynamic energy to our support coordination team, we want to hear from you! Please submit your resume and a brief cover letter highlighting your relevant experience and why you would be a perfect fit for this role to admin@oaktreealliance.com.au

Interested but want to know a bit more first? Please reach out to Manager Catherine Cash on 0498 498 405.

20/12/2024

Are you a caring individual with a passion for making a positive impact in people's lives? Are you ready to take your career to the next level? We are on the lookout for our next superstar to join our amazing NDIS support coordination team.

LOCATIONS:
* Rockhampton
* Capricorn Coast
* Gladstone
* Wide Bay / Fraser Coast
* Mackay
* Emerald

ABOUT US:
At Oak Tree Alliance, we believe in making a difference. Our team is dedicated to providing high quality support coordination services to empower individuals to live their best lives. We value compassion, innovation, and collaboration, creating a positive and dynamic work environment.

RESPONSIBILITIES:
* Coordinate support services for individuals with diverse needs.
* Build strong relationships with clients, families, service providers and community.
* Assess individual needs and develop personalised support plans.
* Empower others to express their rights and choices.
* Stay up to date with industry trends and best practices.
(Further information contained within position description).

REQUIREMENTS:
* Passion for helping others and making a positive impact.
* Excellent communication and interpersonal skills.
* Ability to work autonomously but also collaboratively in a team environment.
* Strong organisational and problem-solving skills.
* Hold a current Working With Children Card AND NDIS Worker Screening Card.
* Hold a current driver's licence.
* Experience in Support Coordination or related field is preferable.

WHAT WE OFFER:
* Competitive Salary.
* Ongoing professional development opportunities.
* A supportive and inclusive work culture.
* The chance to be a part of a team that's making a real difference.

HOW TO APPLY:
If you are ready to bring your caring nature and dynamic energy to our support coordination team, we want to hear from you! Please submit your resume and a brief cover letter highlighting your relevant experience and why you would be a perfect fit for this role to admin@oaktreealliance.com.au

Interested but want to know a bit more first? Please reach out to Manager Catherine Cash on 0498 498 405.

13/12/2024

As we wrap up 2024, we at Oak Tree Alliance want to thank all our amazing clients and service providers for an incredible year. Your trust and collaboration mean the world to us ♥️
We're excited to continue working together in 2025, supporting you every step of the way towards your goals.
Please note that apart from the Public Holidays, we'll remain open and ready to assist throughout the festive season.
Wishing you and your loved ones a joyful Christmas and bright, successful New Year

10/12/2024

We are so pleased to welcome our newest Support Coordinator Tiani Nicholson to our amazing team at Oak Tree Alliance.

Tiani is a compassionate advocate with seven years of experience in the support industry, beginning as a dedicated support worker and progressing to a skilled support coordinator. Holding a Certificate III in Individual Support, her career also includes valuable time as a teacher aide in the special education department, where she cultivated her passion for empowering young people with diverse needs. Tiani is deeply committed to making a meaningful difference in the lives of others, known for her ability to think creatively and advocate passionately. Her expertise is enriched by professional development in trauma-informed care and understanding Autism Spectrum Disorder. Tiani’s dedication to advocacy and innovation reflects her unwavering drive to support individuals and communities in achieving their best outcomes.

Oak Tree Alliance

07/09/2025

01/07/2025

28/06/2025

24/05/2025

16/05/2025

13/05/2025

13/05/2025

17/04/2025

30/12/2024

20/12/2024

13/12/2024

10/12/2024

Address

Opening Hours

Telephone

Website

Alerts

Contact The Practice

Shortcuts

Share

Category

Monday	8:30am - 4:30pm
Tuesday	8:30am - 4:30pm
Wednesday	8:30am - 4:30pm
Thursday	8:30am - 4:30pm
Friday	8:30am - 4:30pm