Our philosophy of care encompasses dignity, respect and the rights of the individual in the support they receive Our guiding principles
Macleay Options operates within the provisions of the Commonwealth and NSW Disability Service Acts and their associated Disability Service Standards, as well as stringent Quality Assurance processes. The basis of all our policies is to have maximum consultation with and input from all stakeholders, in particular our service employees and clients and their families and guardians. We are committed to:
◾Working with employees and clients in a professional and courteous manner;
◾Acting in the interests of our employees and clients with honesty, integrity, fairness and goodwill;
◾Respecting the rights of employees and clients to exercise control over their own lives according to their own values and preferences;
◾Treating all people as equals and upholding legal and human rights;
◾Ensuring that the services of Macleay Options are accessible to all who need them;
◾Ensuring that employees and clients are provided with appropriate services to enable them to achieve reasonable and valuable personal goals;
◾Ensuring that employees and clients are safe and feel secure, while recognising dignity of risk;
◾Working co-operatively with carers, family and appropriate agencies to further the welfare of our employees and clients;
◾Recognising the importance of developing meaningful personal relationships;
◾Maintaining the confidentiality of information imparted to us and not using that information for improper purposes;
◾Demonstrating impartiality in decision-making and accountability to our employees and clients and the community we serve.
◾Membership of the Macleay Options Incorporated Association