Zento Group

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Subiaco, WA
Zento Group

Zento Group is a professional modern practice management team, dedicated to medical specialists.

Doctors who run their own private practice are occupied with so many things. Some things are important to worry about, and some can and should be passed to someone else to manage. If you are a doctor who is burdened by the administration of running your own private practice, then you’re probably wishing you had more time to spend with your family, doing something your love or earning more money wo

rking. Zento can relieve you of the admin burden, and give you back free time to spend as you choose.

27/07/2025

"You have to match your mission with your margin. You can't have one without the other."

This advice from Roshan Weddikkara, General Manager of Business Development at St John of God Health Care Subiaco, was a key takeaway from MedBiz 2025.

For many clinicians, "business" can feel like a dirty word. But the reality is that to deliver on your mission of providing excellent clinical care, your practice must have a sustainable financial margin. It's not about being a ruthless business; it's about being business-like.

This means making informed decisions, understanding the financial ecosystem you work in, and building partnerships that ensure the long-term viability of both your practice and the hospitals you rely on.

This mindset shift is fundamental to thriving in private practice today.

Hear more from Roshan on how doctors can build sustainable, successful partnerships with their hospitals in the MedBiz 2025 Online Library.

🎟️ Get full on-demand access now: https://ap1.hubs.ly/y07YKt0

26/07/2025

"If you could see more patients in the same timeframe, you help me win, which subsequently helps you win."

A powerful perspective on partnership from Reza Barzegari, CEO of Waikiki Private Hospital, during his presentation at MedBiz 2025.

He breaks down the idea that improving the patient journey and saving time isn't just a hospital efficiency goal; it's a shared objective that benefits your private practice too. By working together to streamline processes, we create a system where everyone, including the patient, comes out ahead.

This collaborative, "business-like" approach is essential for a sustainable private healthcare ecosystem.

➡️ How do you partner with your hospital to improve efficiency and outcomes? Share your thoughts below!

Watch Reza's full, candid presentation on the realities of the hospital business model in the MedBiz 2025 Online Library.
🎟️ Get your on-demand access: https://ap1.hubs.ly/y07YwQ0

23/07/2025

"Balancing a full-time public role with a mountain of paperwork was exhausting... she was even considering giving up on private practice altogether."

This was the reality for our founder Ben Dudley's wife back in 2009, and it's a feeling many doctors know all too well. The "business of private practice" can quickly get out of hand and overshadow clinical work.

In our new video, Ben shares the personal story of why Zento began out of a direct need to solve this overwhelming administrative burden.

This first-hand experience is the foundation of everything we do. We're not just a service; we're a support system built by a team that understands the unique demands on specialists, so you can focus on being a clinician.

➡️ Watch the full story to see how it all began:

https://ap1.hubs.ly/y07Hcl0

21/07/2025

At Zento, our team has decades of first-hand experience and a true passion for supporting our doctors.

Following the introductions to Sam and Becky, this week we are pleased to introduce you to two more members of our leadership team, including the one who started it all...

🔹 Ben Dudley - Founder & Managing Director: Ben established Zento in 2009 out of a direct need to support his wife, an anaesthetist, who was overwhelmed by the administrative burden when she first started her private practice. This lived experience is the foundation of our entire service model.

🔹 Steph Downie - Operations Manager, Surgeon & Physician Team: With nearly three decades of leadership experience in the hospital space, Steph is the driving force behind the dedicated team supporting our surgeon and physician clients.

➡️ Ready to partner with a team that gets it? Let's connect!

16/07/2025

Are you optimising for Return on Investment, or Return on Life?

At MedBiz 2025, David Rossbach (Partner, Capital Partners) challenged us to think beyond just the numbers.

Having the best investment plan can still leave you falling short if it's not aligned with what truly matters: more time, better relationships, and a sense of purpose.

Your investment strategy shouldn't just fund your life; it should enable it.

Discover more purpose-driven strategies for your practice and personal wealth in the MedBiz 2025 Online Video Library.

🎟️ https://ap1.hubs.ly/y07kMp0

15/07/2025

Is your private billing built on 'asking favours'?

For many anaesthetists, ensuring claims are submitted correctly and payments are chased on time feels like a constant effort that distracts them from clinical work.

One doctor told us his ideal solution was simple: "My billing gets done properly and reliably, without me having to ask favours."

This isn't just 'an ideal solution' but a requirement for a sustainable practice. At Zento, our proven structured process replaces inconsistent arrangements with guaranteed outcomes, no favours needed.

➡️ How much time do you spend on chasing payments?

11/07/2025

At Zento, we believe technology should empower people, not replace them. When you partner with us, you're not just getting software; you're getting a dedicated team of passionate experts.

Meet two of the key people behind our service (swipe to see! 👉):
🔹 Sam Roberts: Our Billing Coordinator, who loves diving deep into the MBS to ensure all our doctors' claims are successful and our whole team are up-to-date with the latest developments.
🔹 Becky Bennett: Our Operations Manager for Anaesthesia. With nearly a decade of experience from anaesthetic practice management at Zento, Becky leads our team with expertise and a special interest in the RVG!

This depth of experience is the Zento difference. We've built a stable, knowledgeable team dedicated to your practice admin, so you can focus on being a doctor.

➡️ Learn more about our people-first approach to practice management: https://hubs.la/Q03wPcK30

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04/07/2025

Are claim rejections slowly draining your practice's cash flow? The delay might be longer than you think.

In this clip from MedBiz 2025, Zento's Managing Director Ben Dudley reveals a startling reality: the current Medicare reassessment queue can be 12 to 14 months long.

Getting claims right the first time isn't just about efficiency; it's about protecting your income. This is why having a dedicated expert team is essential.

Want to bulletproof your billing? We have two solutions:

1️⃣ Let us handle it for you. Zento's full-service practice management ensures proactive, expert handling of your claims. Learn more: https://hubs.la/Q03vyPMr0

2️⃣ Get a full understanding of the private billing system yourself. For only $10, access Ben's full presentation, "Navigating Medicare and Private Health Funds," in the MedBiz 2025 Online Library for an overview and practical tips: https://hubs.la/Q03vyLfk0

02/07/2025

The dream of private practice vs. the reality of "the non-medical side of things." It's a challenge every specialist faces.

We were so excited to help Dr Keith Badloo, Paediatrician, make his dream a reality. Here's what he had to say:

"Zento has been amazing! I've always wanted to start up my own private practice, but just didn't want the hassle of the non-medical side of things...Then came Zento!!! They really do an excellent job of practice management, giving me peace of mind, so that I can do what I do best - The Medicine!"

A huge thank you to Dr Badloo for his kind words, and a shout-out to our team members (Ben, Steph, Sam, Ai, Jess) who work to make these seamless transitions happen!

➡️ Whether you're a paediatrician, anaesthetist, or other medical specialist starting in private practice, Zento can handle the admin setup so you can focus on your patients.
Learn more: https://hubs.la/Q03vyzj30

30/06/2025

FINAL CALL! ⏱️ The MedBiz 2025 Early Bird offer ends at midnight tonight.

Running a successful private practice requires more than clinical excellence. The "hidden curriculum" of business, covered in the MedBiz 2025 video library, gives you the practical knowledge to confidently enhance and grow your practice.

For just a few more hours, you can access the entire on-demand video library for just $80.

Don't miss your chance to access expert blueprints on:
🔹 Navigating AHPRA advertising rules and the new penalties.
🔹 Optimising your billing to stop revenue loss.
🔹 Streamlining your practice for real efficiency and growth.
🔹 Understanding the tax structures you need from day one.

The price increases after tonight. Don't learn these lessons the hard way.
Secure your Early Bird access now before it's gone: https://hubs.la/Q03v7D3G0

27/06/2025

⏳ Tick-tock! Your chance to grab Early Bird access to the complete MedBiz 2025 Online Library is almost GONE!

For just $80 (until June 30th!), unlock insights from 14+ experts on topics specific to specialists in private practice, from efficient billing and software integration to medico-legal risks and strategic marketing.

June 30 is your final opportunity to get ALL sessions at this special price.

👉 Get your Early Bird tickets before they disappear: https://hubs.la/Q03tNcrw0

25/06/2025

Stepping into private anaesthetic practice can feel overwhelming – establishing systems, managing private billing, attending to admin tasks... Where do you even begin?

Zento is here to make your transition smooth from day one.

Dr Ledowski, WA, has been with us for over a decade, starting when he first entered private practice:

"Zento made my entry into private practice less scary and left me more time to be an anaesthetist rather than an accountant."

We handle:
✅ Provider number & health fund registrations.
✅ Setting up your practice identity (phone, email).
✅ All billing, IFCs, and patient communications.
✅ Guidance on fee structures and more.

➡️ Starting your private anaesthetic journey? Let us handle the admin so you can focus on your clinical work.
https://hubs.la/Q03tj9lp0

Address

Subiaco, WA

Website

https://zento.com.au/

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