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Moyai Grow your business with Moyai's accessibility tools to welcome up to 20% more customers! Help build a world that works for all bodies, minds & needs!

18/11/2025

When Connection Becomes Out of Reach 🥺

I asked Rowena to share what she missed most from her holiday?

She explained that this trip was supposed to be a chance to reconnect. Her husband, a school principal, was exhausted after a long term, and she had spent six months away in hospital. They both needed rest and each other.

But when accessibility isn’t considered or communicated accurately, even simple moments become complicated.

Rowena couldn’t sit beside her husband on the lounge or at the dining table. She spent much of the holiday living in her chair unable to relax, reach out or melt into the space around her.

What many of us take for granted the closeness of sitting side by side became a barrier. Not just physical, but emotional.

Tourism is about connection. It restores wellbeing, creates memories, and brings people closer. But when accessibility isn’t accurate, that connection can be replaced with stress, overthinking, and quiet disappointment.

That’s why Moyai empowers accommodation providers to audit the accessibility features they do have and share them accurately across platforms so every guest can arrive, relax, and connect with the people and places they love.

👉 Hit Follow to support a tourism industry built on connection, access and belonging.

16/11/2025

Thou Shalt Not Pass 🧌

When Rowena couldn’t get through the first door, she called the office for help. A friendly maintenance worker came to adjust it but as she explored the unit further, she found more accessibility hurdles.

They worked together to make small fixes, even lifting one door slightly off its runner! Still, parts of the room were tight for her wheelchair, especially around the bed.

These moments remind us how easy it is to overlook accessibility in everyday layouts and how thoughtful design can make all the difference.

Moyai helps accommodation providers audit and represent accessibility accurately, making it easier to spot these details before guests arrive.

👉Follow to support a tourism industry that’s confident, accurate and inclusive by design.

11/11/2025

The Hidden Cost 💰

After the chaos in Ballina, Rowena and Greg still had a week of holiday ahead but nowhere to stay!

She spent the night searching and finally found a beautiful property near Byron Bay that listed itself as accessible. It was more than they’d planned to spend, but after everything, they decided to go for it.

When they arrived, though, some of the details didn’t quite align with what was advertised. The space was lovely, but moving around wasn’t easy.

For many travellers with access needs, the hidden cost of accessibility isn’t just money, it’s the hours spent researching, the loss of independence on holiday and the frustration of finding that well-meant listings don’t always match real-world experience.

Moyai helps accommodation providers audit and share accurate accessibility information, so guests can book with confidence and businesses can showcase the access they genuinely provide! 👏

👉 Follow to support improved accessibility communication in tourism.

09/11/2025

Back to the ’70s ☮️

Late that night, Rowena finally reached someone via an emergency hotline! Their last chance — and the man in Ballina said, “I’ve got one accessible room!”

It wasn’t fancy. It looked like that 70s Show. But it was clean, safe and truly accessible. She could shower, use the toilet and rest with her dignity intact.

Accessibility doesn’t have to be this complicated; it does need to be accurate and considered.

Moyai helps businesses audit and maintain accurate accessibility data — ensuring safety, clarity and confidence for every guest, every time.

👉 Follow to support improved accessibility communication in tourism.

04/11/2025

Nowhere to Stay 😞

Greg tried everything — moving furniture, changing the layout, trying to make the space work. But no matter what they did, Rowena still couldn’t get into the ensuite.

When they called the manager, the response was simple: “All our rooms are the same.” 🤷‍♂️

It was 8:30pm in Lennox Head. They had nowhere to stay.

Moyai empowers accommodation providers to take ownership of their accessibility data — identifying what they do have and ensuring it’s represented accurately across whatever platform they desire. Helping businesses to welcome up to 20% more customers whilst improving your customers experience! 👏

Because no one should be left without a place to stay.

🌙 Follow to support a movement towards creating a world that works for all bodies, minds and needs.

02/11/2025

The Office Chair Rescue🚨🙈

With no accessible toilet in reach, Greg got creative.

He grabbed an office chair, held it steady and Rowena transferred onto it — unsafe, but the only option. The rails she was promised? Both above her shoulder height and one behind her head.

In that moment, she had to laugh. Because when accessibility fails, humour is sometimes all that’s left.

Moyai helps accommodation providers identify safety risks and ensure that accessibility information is accurate, practical and usable — so guests don’t have to improvise again.

👉 Follow to show your support for accurate accessibility information!

28/10/2025

The Doorway Dilemma

Greg came back looking deflated, but Rowena’s optimism never wavered.
“Come on,” she smiled, “let’s just have a look.”

She just scraped through the door — a tiny victory — until she realised she couldn’t reach the bathroom. Tight doorways, narrow spaces, change in surface height at every threshold.

These are the small design choices that make a huge difference.

Moyai gives venues the tools to assess, understand and accurately represent their accessibility features — not just what “looks” accessible, but what actually works.

Together, we can make travel work for all bodies, minds and needs. Follow to be part of the change!

26/10/2025

First Impressions 😬

After seven hours on the road, Rowena and Greg finally arrived. But as they turned into the driveway, her heart sank. It was steep and far from what she imagined when she was told it was “accessible.”

Greg went to check things out while Rowena waited in the car, hopeful but already unsure.

Accessibility starts long before you reach the room — it begins with the path to the door.

Moyai helps accommodation providers identify, audit and share accurate accessibility information, giving guests confidence before they arrive.

👉 Follow to support improved accessibility communication in tourism!

👉 Are you an accomodation provider book a demo today!

Parents with prams. Delivery drivers. Travellers with heavy luggage. People using mobility aids. We all benefit from acc...
21/10/2025

Parents with prams. Delivery drivers. Travellers with heavy luggage. People using mobility aids. We all benefit from accessible design especially step-free access.

What was once seen as ‘disability access’ is really just good design for everyone.

Step-free entrances don’t just remove barriers they open doors to independence, safety, and comfort for the whole community.

That’s why universal design matters, in every café, shop, venue, and public space.

Ready to learn more ways to create spaces that work for all bodies, minds, and needs? Follow and be part of the movement.

21/10/2025

The Search Begins! 👀

After 2½ months in hospital, Rowena was finally going home. Her husband Greg was driving down from Queensland to pick her up and all they wanted was a little vacation together to reconnect.

She spent hours on the phone — one call after another — trying to find somewhere “accessible.” It was exhausting, but eventually she found a resort that promised it was.

Like so many others, Rowena trusted what she was told. She shouldn’t have to double-check or guess…right?

That’s why Moyai empowers accommodation providers to easily audit their accessibility features and communicate them accurately across whatever platform they choose, so stories like Rowena’s become a thing of the past.

👉 Follow to see what happened next and in doing so show your support for truly accessible travel.

Counters at accessible heights ensure that services are within reach for everyone, from children to individuals using wh...
19/10/2025

Counters at accessible heights ensure that services are within reach for everyone, from children to individuals using wheelchairs.
It's about making everyday interactions easier for everyone!

🙌 Every small change matters. Keep learning with .

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