17/03/2026
The results are in...Each year we survey our patients and ask them 'How likely are you to recommend our service to your friends and relatives?' with a rating going from 0 to a maximum 10.
π The scores are then combined and given a total 'Net Promoter Score' which can range from -100 (all patients give a score of 0-6) to +100 (all patients give a score of 9-10). An NPS score over 0 is good, +50 is Excellent, above +70 is World Class.
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Across 2025 our patients have given us a score of +91, recognition of the World Class Care we provide - Love Your Work to our wonderful healthcare team! β€