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Australian Council on Healthcare Standards International

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Australian Council on Healthcare Standards International

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Our Vision - Inspiring excellence in healthcare
Our Mission - To strengthen safe, quality healthcare by continuously advancing standards and education nationally and internationally

27/08/2025

Australia has published resources for clinicians on Artificial Intelligence (AI).

The Australian Commission on Safety and Quality in Health Care (the Commission) has shared an Artificial Intelligence (AI) Guide that offers practical advice for clinicians about integrating AI into patient care—without compromising trust, privacy, or equity.

- Understand your responsibilities
- Ensure informed consent
- Avoid automation bias
- Monitor AI performance
- Protect patient data

By following these principles, we can harness AI’s potential while safeguarding patient trust, safety, and fairness. Read our full summary and access to the Commission’s resources here: https://www.achsi.org/news/harnessing-ai-in-healthcare

22/08/2025

ACHS International Quality Improvement Awards 2025 Closing Soon!

The QI Awards celebrate excellence and innovation in healthcare, highlighting initiatives that improve patient care, enhance organisational performance, and set new benchmarks for quality and safety.

This is your opportunity to:
✅Gain international recognition for your quality improvement achievements
✅Share your success story with peers and inspire other healthcare organisations
✅Celebrate the dedication of your team and the impact on patient outcomes

Submissions close on Monday 8 September (5.00pm AEST) (GMT+10:00): https://www.achsi.org/about-us/awards/qi-awards

17/08/2025

The ACHS Improvement Academy (IA) invites healthcare professionals who are passionate about quality improvement and patient safety to become an IA Affiliate.

If you work outside an ACHSI-accredited organisation you can now access exclusive training, resources, and discounts while connecting with our Quality and Safety Community of Practice.

✔ On-demand Masterclasses
✔ Discounted training
✔ Exclusive resources and events
✔ Supportive improvement community

Join now and invest in your growth. Learn more about IA Affiliate here: https://www.achsi.org/news/training-benefits-for-non-achsi-members-1

14/08/2025

What a great turnout at the BMJ IHI International Forum Singapore!

Come and say hello at Booth #6. Our friendly team, Dr Karen Luxford (CEO, ACHS Group) and Ms Louise Cuskelly (Executive Director, ACHSI) are here to answer your questions about accreditation, healthcare education, data benchmarking and consultancy.

We can’t wait to connect with Members and colleagues, share ideas, and be part of meaningful conversations that drive quality and safety improvement.

08/08/2025

Are you making a real difference in healthcare quality improvement? We want to hear from you!

Submissions to the 2025 QI Awards are now open to all ACHS International Member organisations. If you and your team have successfully implemented a quality improvement initiative in the following areas, we encourage you to nominate the project:

- Clinical Excellence
- 🆕 Sustainable Healthcare and Service Delivery
- Healthcare Measurement

The ACHSI QI are an annual recognition of activities, programs or strategies. Learn more and enter here: https://www.achsi.org/about-us/awards/qi-awards

07/08/2025

Healthcare organisations around the world are becoming increasingly aware of the importance of transforming culture to improve patient safety.

A positive safety culture is one where:

✅ Staff feel safe to report errors without fear of blame.

✅Communication is open and constructive.

✅ Continuous improvement is encouraged.

✅ Leadership visibly supports safety efforts.

ACHS International are offering its Members complimentary access to the Patient Safety Culture Survey through Metrik. Click here to learn more and join a FREE information session: https://www.achsi.org/services/benchmarking/patient-safety-culture-survey

06/08/2025

We look forward to attending the BMJ IHI International Forum Singapore from 13-15 August 2025.

This year's theme, ‘Moving together towards sustainable quality’, highlights the importance of cross-sector collaboration in driving positive change and achieving a shared vision of sustainable healthcare.

Visit us at Booth #6, where our friendly team, Dr Karen Luxford (CEO, ACHS Group) and Ms Louise Cuskelly (Executive Director, ACHSI) ) will be happy to answer your questions and explore how we can support your healthcare quality journey.

💬 Learn more about our programs:
✔️ Accreditation
✔️ Centres of Excellence
✔️ Clinical Indicator Program
✔️ Consultancy on healthcare quality and patient safety

We can’t wait to see you there! View full program here: https://internationalforum.bmj.com/singapore/programme-overview/

04/08/2025

We are thrilled to welcome Tamer Abbas as our new Regional Director – Middle East.

Tamer brings over 25 years of senior leadership experience in healthcare across the Europe, Middle East, and Africa (EMEA) region. Holding an MBA and currently pursuing a PhD in Business Administration, Tamer embodies a strong commitment to continuous learning and strategic leadership.

With a proven track record in driving growth, leading change, and building high-performing teams, Tamer is well positioned to support ACHS International’s vision and growth in the Middle East.

Please join us in warmly welcoming Tamer to the ACHS International family!

01/08/2025

🏆 QI In Action: Patient-Centred Care in Radiotherapy.

Island Hospital, Malaysia - winner of the 2024 ACHS International QI Award for Clinical Excellence and Patient Safety, led an innovative Tattooless Radiotherapy project that replaces traditional tattoo marks with Surface Guided Radiation Therapy (SGRT). This approach enhances patient comfort, preserves skin integrity, and reduces emotional distress, all without compromising safety.

This breakthrough blends cutting-edge technology with compassionate care, setting a new standard in radiotherapy. Read more here: https://www.achsi.org/news/qi-in-action-patient-centred-care-in-radiotherapy

21/07/2025

Lead the Change: Practical Tools for Managing Change in Healthcare

Change is constant in healthcare and knowing how to lead it effectively is a valuable skill. Resistance to Readiness: Mastering Change in Healthcare is an interactive training that equips healthcare professionals with practical tools to overcome resistance, engage teams, and lead successful change.

Facilitated by expert consultant Pieter Walker, the training combines real-world healthcare examples with proven change management strategies. Participants will apply key concepts to their own workplace challenges and walk away with a clear strategy, actionable steps, and the confidence to lead impactful change in healthcare settings.

Register for our upcoming session in August here: https://learn.achs.org.au/pages/from-resistance-to-readiness-mastering-change-in-healthcare

18/07/2025

Member Spotlight: Salmaniya Medical Complex, Bahrain 🌟

We’re proud to highlight Salmaniya Medical Complex, Bahrain’s largest tertiary hospital, recognised for its Centres of Excellence in Neuroscience and Emergency Medicine.

With over 5,200 staff and thousands of patients seen daily, the hospital is a leader in patient-centred care, innovation, and education.

Recently, they shared their inspiring journey toward ACHSI international accreditation, highlighting the value of collaboration, continuous improvement, and data-driven quality. Read more here: https://www.achsi.org/news/member-spotlight-salmaniya-medical-complex

16/07/2025

🔒 Strengthening Fire Safety in Healthcare

Developed by ACHS International in partnership with the Joint Commission of Taiwan, the Safe Healthcare Environment Advisory Program (SHEAP) supports international health services to enhance safety, infrastructure, and emergency preparedness.

In March 2025, three hospitals in Taiwan joined the SHEAP program:
✅ Tri Service General Hospital
✅ New Taipei Municipal TuCheng Hospital
✅ Chang Gung Memorial Hospital, Chiayi

The organisations were awarded fire safety certification after successfully completing the assessment, highlighting their commitment to ensuring the safety of both patients and employees

Special thanks to our ACHSI consultants - Terry Trewin and Ben Schmidt, who worked with hospital teams to support fire safety improvements.

Want to learn more about SHEAP? Contact our team about getting certified today: https://www.achsi.org/services/advisory/sheap

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