25/02/2026
At Sanctuary Lifestyle Clinic, your voice matters. Thank you to everyone who completed our recent patient survey conducted by CFEP Surveys.
Because of your feedback, we’re taking active steps to improve your experience:
🌙 After-Hours Care
We’re updating our website and social media with clear contact details for our after-hours providers:
📞 Sydney Medical Service – 1300 Home GP
📞 13SICK (National Home Doctor Service)
💬 Providing Feedback
We’re improving signage for our feedback box and making it easier to leave feedback via our website.
👩⚕️ Your Clinician of Choice
You can nominate your preferred doctor or nurse with Reception or via MyMedicare — and you’ll still have access to all providers at our clinic.
⏳ Waiting Times
If your wait is expected to exceed 15 minutes, we’ll now send SMS updates to keep you informed.
We’re committed to continuous improvement and delivering high-quality, patient-centred care.
Thank you for helping us grow and serve you better 💚