What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Mable

Mable connects people looking for disability and aged care support to independent support workers. Welcome to the official Mable page! to 5 p.m.

Have any feedback? Click here:
https://mable.com.au/contact-us/

We value both complaints and compliments, and will take all suggestions into careful consideration.

1.0 Background

Mable's page is a place to connect with the Mable community, share ideas and feedback, seek advice from peers, and stay updated on Mable news. Our dedicated Social Team is available Monday through Friday from 9 a.m. to help you get the most out of Mable.

2.0 Mable’s Facebook Community Rules

These Rules exist to keep our page a respectful and inclusive place for everyone. Sharing of content or behaviour that violates any of these Rules may be subject to removal under our Banning Policy. No Hate Speech or Bullying
Everyone should feel safe in our community. Bullying, hate speech, defamatory language, harassment or any form of discrimination based on disability, race, religion, culture, sexual orientation, gender, or identity will not be tolerated. This includes discussions related to your clients or support workers from the Mable platform. Please report any such posts or comments directly to Facebook by following the instructions available here and/or by messaging our Mable inbox here: https://m.me/MableAustralia

Be Kind and Respectful
We're a community here at Mable, and kindness is key to maintaining a welcoming environment. Whilst healthy debates are encouraged, always prioritise kindness. Respect Privacy
While open and honest conversations are encouraged, respect privacy and never name or disclose personal details about yourself and others. Moderator Discretion
The page moderators reserve the right to determine what is acceptable behaviour and remove any content that they deem unacceptable. We're all here to share stories and experiences of the Mable platform, and that includes being respectful to both admins and fellow community members. No Promotions or Spam
Self-promotion, promotion of businesses, spam, and irrelevant links will be removed by moderators

Repetitive Messaging
Please avoid repetitive or excessive posting of the same content, questions, or messages. This can disrupt the flow of conversation and overwhelm other people in the community. If the same comment/post or message is repeated multiple times in the same period, we may choose to remove it. Maintain the purpose of this Page
Remember that this is a space for support workers to share tips and knowledge, seek advice, and stay updated on Mable news. Content that does not align with this is not appropriate and includes: engaging in or encouraging conduct that breaches our Terms of Use, which includes recruiting support workers for separate businesses, or content that is unrelated to Mable. Circumvention
Recruiting support workers for separate businesses or encouraging any conduct that circumvents our guidelines and breached our Terms of Use is not allowed. Negative Posts about Other Users
If there has been an incident or you wish to make a complaint, you must follow the steps outlined here. The Facebook Community is not the appropriate place to post allegations or negative reviews about another person in particular. This includes any content that could harm another user’s reputation.

3.0 Breaching these Rules

So that we can ensure this community remains positive and safe for everyone, if the above Rules are violated, we may take the following steps under the Mable Mable Social Media Banning Policy:
A warning;
Remove associated content;
Report users for breaching Facebook's Guidelines; or
Block the user entirely.

18/10/2025

🎉 Come join Mable’s End of Year Party in your city 🎉

Join fellow clients and support workers for an evening of connection, good vibes, and celebration as we wrap up the year. It’s the perfect chance to meet like-minded people, share stories, and enjoy great company to mark the year.

Dates:
📅 Brisbane - 30 October
📅 Adelaide - 6 November
📅 Melbourne - 20 November
📅 Hobart - 27 November
📅 Sydney - 4 December

No presentations, no agendas - just a relaxed evening to mingle, share stories, and enjoy refreshments provided by Mable.

RSVP to secure your spot here https://mable.com.au/events/

17/10/2025

Starting 1 November 2025, the new Support at Home funding scheme requires invoices to have an itemised list of services for accurate client contribution calculations. To meet these requirements, we have changed how Mable aged care clients approve support hours on our platform.

The new Support Hours submission process is optional for NDIS and privately paying clients.

We're running webinars to cover this in more detail. Register here 👉 https://mable.com.au/events/

16/10/2025

🏆Mable has won the The Australian Financial Review Customer Champions Award in the B2C Challenger category! 🎉

This recognition celebrates our commitment to putting people first — by giving clients real choice, control, and flexibility in how they receive support — and the vision of our Co-Founders, Tony Charara and Peter Scutt when they embarked on this adventure more than a decade ago.

Unlike traditional models, Mable’s innovative digital platform connects people directly with independent support workers and health professionals, empowering them to:
✅ Choose who supports them
✅ Set their own terms
✅ Receive care where and how it suits them

With smart matching algorithms and a personalised experience, Mable helps people shape the life they want. We're especially proud of the impact we've made in regional Australia, where our community partnerships have reached 75 towns, providing vital connections and support to help individuals thrive in their own communities.

This award is a reflection of the people who use Mable every day and the team working tirelessly behind the scenes. Thank you to the award sponsor, Kearney, for recognising Mable as a Customer Champion winner. 🧡

Read our story here https://www.afr.com/companies/healthcare-and-fitness/online-network-helps-deliver-independence-and-choice-in-aged-care-20250905-p5mssv

14/10/2025

Have you heard of the Support at Home program? This is what you need to know as a current or potential recipient and independent support worker.

We are running webinars for support workers on what to expect with the program. Register here https://mable.com.au/events/

13/10/2025

You’re invited to a free webinar hosted by Simon O’Neill, Mable’s Senior Manager of Customer Safeguarding.

Your safety is our priority when you book support on Mable. We’ve designed this practical session for NDIS participants and their representatives to help attendees feel more confident and in control when using the platform.

This webinar will cover:
🧡 Platform features to support your safety
🧡 Safe communication
🧡 Tips and tricks for safeguarding your support
🧡 The importance of agreements and how to create one that captures all your needs
🧡 What your rights are and how to submit a complaint or incident
🧡 More information on how Mable verifies support workers
🧡 How Mable’s Customer Safeguarding team can help

Register here https://attainhealthtech-au.zoom.us/webinar/register/WN_Zz35JRvATQO7hUCVObh6Xw #/registration

Can’t make it? Register and we’ll email you the recording.

06/10/2025

Today is World Cerebral Palsy Day - a global movement to create awareness, break down barriers, and celebrate those living their cerebral palsy.

No two experiences of cerebral palsy are the same. Sometimes, cerebral palsy may impact a person’s ability to communicate, eat, drink, speak, see, hear or learn.

Check out our topic library in our link in bio for your guide to cerebral palsy, what support looks like, navigating daily living and more https://mable.com.au/discover/cerebral-palsy/

29/09/2025

Meet Warren, Senior Product Manager at Mable 🤝

Warren focuses on making payments simple, reliable, and stress-free for our community. He uses feedback to create real improvements that help every session run smoothly.

You can check out our full chat with Warren here: https://bit.ly/3IAy9G2 🧡

26/09/2025

Did you know the oldest person to climb Mount Everest is Yuichiro Miura?

Yuichiro Miura reached the summit on 23 May 2013 at the age of 80 years 223 days. He broke the record for the first time in 2003 when he was 70 years 222 days old, then broke another record in 2008 - making it his third time securing the win.

How inspiring! An important reminder that age is just a number and anything is possible if you put your mind to it 🌟

23/09/2025

Spring has sprung! It’s the perfect season to garden 🌺🌻

For Rhiannon, who acquired a spinal cord injury, gardening is about freedom and a sense of self. Her backyard isn’t just a sanctuary, it’s a space where she connects with herself and the seasons through the pleasure of growing something with her own hands.

Swipe through to read her tools and tricks for accessible gardening ➡️

Learn how to make your green space work for you with our Mable Can-do Guides here https://mable.com.au/can-do-guides/gardening/

16/09/2025

La Trobe University and the Summer Foundation wants to hear from you. Share how you assess support services in the disability sector in their short survey here https://latrobe.questionpro.com/t/AYI42Z67tw

Open to people with disability, family and friends of people with disability, disability support workers, service providers, allied health professionals, and clinicians working with people with disability 🙌

16/09/2025

Here’s what clients, families and support workers need to know about the Thriving Kids program ✅

From what it is to why it’s being introduced, when it will start, and how it affects children on the NDIS, these are the key points to keep in mind.

Explore the complete Thriving Kids article here: https://mable.com.au/newsroom/thriving-kids-program-announced/ 🙏

15/09/2025

⏰ Final Call! Applications for the 2025 Mable Community Grants are just days away from closing – 30 September is the deadline!

Don't miss your chance to secure one of FOUR $10,000 grants for your community initiative.

We're looking for changemakers like YOU who are making a real difference by promoting independence and inclusion for older people and people with disability.

This will be your last chance to turn your vision into reality through our 2025 application round! If you know anyone or groups who may be interested, tag them below! https://mablefoundation.org.au/community-grants-2025/

Address

Level 12, 255 Pitt Street
Sydney, NSW
2000

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

1300 73 65 73

Website

https://mable.com.au/

Alerts

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