Perfectly Imperfect

Perfectly Imperfect Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Perfectly Imperfect, Mental Health Service, Level 1, Botany Road, Mascot, 2020, Sydney.

Perfectly Imperfect is an Australia-wide NDIS registered neurodiversity affirming and gender affirming service providing counselling, advocacy, neurodiversity affirming behaviour support, inclusive education support and disabilitity advocacy

Not every “I don’t want to exist” is a suicidal thought.And when we assume it is or dismiss it because it’s not we miss ...
02/05/2026

Not every “I don’t want to exist” is a suicidal thought.

And when we assume it is or dismiss it because it’s not we miss what’s actually being communicated.

Non-existence ideation is often a nervous system response.
It’s what can happen when overwhelm, burnout, sensory load, and constant adaptation build up… without enough safety or recovery.

It’s not about wanting to die.
It’s about wanting relief.

For a lot of neurodivergent people, this shows up when:
– the environment doesn’t fit
– the demands don’t stop
– masking has gone on for too long
– there hasn’t been space to regulate

So the response isn’t panic.
And it’s not minimising either.

It’s understanding.

It’s asking:
What’s too much right now?
What can come off their plate?
Where can we create more safety, not more pressure?

Because behaviour is communication.
And this is a pretty important message to listen to.

We’ve been a registered National Disability Insurance Scheme provider for a long time now… and if you’re feeling the shi...
01/05/2026

We’ve been a registered National Disability Insurance Scheme provider for a long time now… and if you’re feeling the shifts lately, you’re not imagining it.

Things are changing.
Funding conversations feel tighter.
Processes feel harder.
And a lot of families are being left wondering where they stand.

At Perfectly Imperfect, this is exactly where we step in.

Not with fluff.
Not with “just try this strategy”.
But with real support, grounded in lived experience, advocacy, and actually understanding how the system works (and where it doesn’t).

We can support you with:
– Navigating plan changes and understanding what it actually means for you
– Reports and documentation that reflect your real needs (not watered-down versions)
– Advocacy when things don’t feel right
– Supports that are neurodiversity-affirming, not compliance-driven

Because you shouldn’t have to figure this out alone.
And you definitely shouldn’t have to accept support that doesn’t feel safe, respectful, or aligned.

If you’re feeling unsure about what the changes mean for you or your family reach out.

We’ve got you.

28/04/2026

We’re hiring. And not just “an admin.”

Perfectly Imperfect is growing… again.
And if you’ve been following along, you’ll know we don’t do things the “standard way” here.

We need someone who can sit in the middle of a fast-moving, neurodiversity-affirming practice and actually hold it together.

This role matters.

We’re looking for someone who:
– Gets neurodiversity. Not just the buzzwords: the nuance, the lived experience, the why behind what we do
– Is organised to a level that makes the rest of us feel calmer just knowing you exist
– Can manage diaries, bookings, emails, client onboarding, and the constant moving parts without dropping the ball
– Is confident communicating with families, schools, and practitioners (with empathy and clarity)
– Can hold boundaries (because we don’t people-please our way into burnout here)
– Is tech-savvy: Splose, Google Workspace, other CRMs, automations, systems… or willing to learn quickly
– Can problem-solve on the fly without needing to be micromanaged
– Can manage invoicing and reconciling: tracking payments, following up outstanding invoices, and making sure the numbers actually match
– Is up to date with NDIS and Medicare processes, billing, and compliance (this isn’t something we can train from scratch)
– Understands the pace of a growing business and can keep up

What you’ll be doing:
– Managing calendars and appointments across multiple clinicians and support workers
– Client communication (emails, follow-ups, onboarding, scheduling)
– Supporting intake processes and making sure nothing falls through the cracks
– Invoicing, payment tracking, and reconciling accounts (NDIS and private)
– Working within NDIS and Medicare requirements — billing, claiming, and documentation processes
– Following up outstanding payments in a clear, respectful way
– Keeping our systems clean, updated, and actually usable
– Supporting the backend of programs, trainings, and services
– Being the go-to person who helps everything run smoothly behind the scenes

What this is NOT:
– It’s not a sit-back-and-wait admin role
– It’s not rigid, slow, or overly structured
– It’s not a place where you’ll be told what to do every second

What it IS:
– Flexible
– Fast-paced
– Purpose-driven
– Deeply aligned with neurodiversity-affirming work
– A role where you’ll actually make an impact on families and clinicians every single day

Bonus points if you’re neurodivergent yourself, or have lived experience in this space.

Based in Australia. Remote with flexibility, with potential for some in-person work if you’re local to Sydney.

If this feels like you or someone you know send us an email at info@perfectlyimperfect.net.au with a bit about you, your experience, and why this role actually fits.

No generic applications, please.

Jess x
Perfectly Imperfect

28/04/2026

28/04/2026

School Saga Update: What was actually breached and the impact!

Here’s the thing about being a spoonie that people don’t see…It’s not just the “big” days.It’s this.Sitting in a chair, ...
23/04/2026

Here’s the thing about being a spoonie that people don’t see…

It’s not just the “big” days.
It’s this.

Sitting in a chair, arm hooked up to yet another iron infusion, trying to convince your body to cooperate… while your brain is already running through school pickups, appointments, meals, emotional needs, and the 47 invisible jobs waiting for you when you leave.

Because you don’t get to pause just because your body needs support.

You’re managing fatigue that sits in your bones.
The kind of tired that sleep doesn’t fix.
The kind where walking to the kitchen feels like a task… but you still show up for everyone else anyway.

And when you’re also a carer?

There’s no “off” switch.

You’re holding space for someone else’s regulation, needs, appointments, advocacy, emotions… while quietly trying to keep your own body functioning in the background.

You’re the safe place.
The organiser.
The advocate.
The one who remembers everything.

Even when your iron is low.
Even when your nervous system is fried.
Even when your body is literally saying “please sit down.”

So yeah… this is what strength looks like sometimes.

Not pushing through.
Not pretending you’re fine.
But showing up anyway, IV in your arm, exhaustion in your bones, and still caring deeply for the people who rely on you.

If you’re a spoonie and a carer?

I see you.

This is resilience in its rawest, most unfiltered form.

Thankyou to Every Australian Counts for putting this together.
22/04/2026

Thankyou to Every Australian Counts for putting this together.

Perfectly Imperfect is now a NESA registered provider, which means we can officially deliver Professional Development to...
22/04/2026

Perfectly Imperfect is now a NESA registered provider, which means we can officially deliver Professional Development to educators in schools across NSW.

We are excited because what’s currently being taught in a lot of spaces around behaviour, regulation, and neurodivergence… isn’t working.
It’s compliance dressed up as support.
It’s outdated.
And it’s harming the very students it claims to help.

So we’re doing it differently.

We bring:
– Neurodiversity-affirming practice
– Nervous system and regulation-first approaches
– Real-world, lived experience (not just textbook theory)
– Strategies that actually work in classrooms
– The confidence to challenge systems that aren’t serving kids

This is training that shifts mindsets.
Not just ticks boxes.

If you’re a:
– Parent advocating for better support at your child’s school
– Educator who knows there has to be a better way
– School leader ready to move beyond behaviour charts and compliance models

Let’s talk.

We can tailor training to your school, your team, and your actual challenges.

Some of the topics we can deliver PD in:
– Understanding neurodivergence beyond the deficit model
– Regulation vs behaviour: what’s really going on
– PDA (Pathological Demand Avoidance) in the classroom
– Trauma-informed and neuro-affirming practice
– The 9 senses and how they impact learning and behaviour
– Moving away from compliance-based behaviour systems
– Co-regulation and relational safety in schools
– Supporting autistic and ADHD students without burnout (for them or you)
– Advocacy, legislation, and what schools are actually required to do

If this is the direction your school needs to move in, or the support you’ve been trying to advocate for…

Email us at info@perfectyimperfect.net.au and let’s make it happen.

Because inclusion isn’t a poster on the wall.
It’s what happens in the classroom, every single day.

If Perfectly Imperfect had an engine, John would be it.He’s the calm in the chaos, the logic behind the magic, and the o...
21/04/2026

If Perfectly Imperfect had an engine, John would be it.

He’s the calm in the chaos, the logic behind the magic, and the one making sure our big neurodivergent dreams actually work in the real world. While the rest of us are off reimagining what “support” can look like, John’s the one building the systems, processes, and spreadsheets that turn wild ideas into tangible impact.

With a background in operations, engineering, leadership, and systems strategy, John brings structure without suffocation and that’s rare. He understands that in a neuro-affirming organisation, flexibility is the framework. His gift lies in balancing the practical with the personal ensuring our services run smoothly, compliantly, and compassionately (in that order).

John’s approach to leadership?
People first. Always.
He’s driven by the belief that when you support the humans behind the work: practitioners, clients, and families alike, everything else falls into place.

Behind the scenes, you’ll find him optimising workflows, managing teams, and refining the operational heartbeat that keeps Perfectly Imperfect running with integrity and care. But don’t be fooled by his calm demeanour, John’s also the king of quiet rebellion. He’s here to shake up outdated systems, ditch the red tape, and make the NDIS world a little more human.

In short: John makes sure the dream doesn’t just look good, it works.

20/04/2026

Neurodivergent relationships

Address

Level 1, Botany Road, Mascot, 2020
Sydney, NSW
1141

Opening Hours

Monday 9am - 8pm
Wednesday 8:30am - 5:30pm
Thursday 9am - 8pm

Telephone

0407 022 216

Website

https://www.tiktok.com/@perfectlyimperfecttok?lang=en, https://www.instagram.com/perf

Alerts

Be the first to know and let us send you an email when Perfectly Imperfect posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Practice

Send a message to Perfectly Imperfect:

Share