28/04/2026
We’re hiring. And not just “an admin.”
Perfectly Imperfect is growing… again.
And if you’ve been following along, you’ll know we don’t do things the “standard way” here.
We need someone who can sit in the middle of a fast-moving, neurodiversity-affirming practice and actually hold it together.
This role matters.
We’re looking for someone who:
– Gets neurodiversity. Not just the buzzwords: the nuance, the lived experience, the why behind what we do
– Is organised to a level that makes the rest of us feel calmer just knowing you exist
– Can manage diaries, bookings, emails, client onboarding, and the constant moving parts without dropping the ball
– Is confident communicating with families, schools, and practitioners (with empathy and clarity)
– Can hold boundaries (because we don’t people-please our way into burnout here)
– Is tech-savvy: Splose, Google Workspace, other CRMs, automations, systems… or willing to learn quickly
– Can problem-solve on the fly without needing to be micromanaged
– Can manage invoicing and reconciling: tracking payments, following up outstanding invoices, and making sure the numbers actually match
– Is up to date with NDIS and Medicare processes, billing, and compliance (this isn’t something we can train from scratch)
– Understands the pace of a growing business and can keep up
What you’ll be doing:
– Managing calendars and appointments across multiple clinicians and support workers
– Client communication (emails, follow-ups, onboarding, scheduling)
– Supporting intake processes and making sure nothing falls through the cracks
– Invoicing, payment tracking, and reconciling accounts (NDIS and private)
– Working within NDIS and Medicare requirements — billing, claiming, and documentation processes
– Following up outstanding payments in a clear, respectful way
– Keeping our systems clean, updated, and actually usable
– Supporting the backend of programs, trainings, and services
– Being the go-to person who helps everything run smoothly behind the scenes
What this is NOT:
– It’s not a sit-back-and-wait admin role
– It’s not rigid, slow, or overly structured
– It’s not a place where you’ll be told what to do every second
What it IS:
– Flexible
– Fast-paced
– Purpose-driven
– Deeply aligned with neurodiversity-affirming work
– A role where you’ll actually make an impact on families and clinicians every single day
Bonus points if you’re neurodivergent yourself, or have lived experience in this space.
Based in Australia. Remote with flexibility, with potential for some in-person work if you’re local to Sydney.
If this feels like you or someone you know send us an email at info@perfectlyimperfect.net.au with a bit about you, your experience, and why this role actually fits.
No generic applications, please.
Jess x
Perfectly Imperfect