Mogo Wheelchairs

25/08/2025

🚨 URGENT RECALL – SpeedControl Dial for SmartDrive MX2+ 🚨

Important changes to our last post

Please be aware of an important safety recall.

🔴 This recall ONLY applies to the SpeedControl Dial accessory, not the SmartDrive MX2+ itself.
✅ The SmartDrive remains safe and usable with other approved control options.

Affected Part Numbers (Australia):

MX2-850-3DC

MX2-3DC

MX2-3DC-MC

Affected Dates:
All SpeedControl Dials manufactured and distributed between April 25, 2022 – July 8, 2025.

📌 For full details and next steps, please visit the official recall notice here:
👉 https://hub.permobil.com/en-au/max-mobility/permobil-speedcontrol-dial-recall

⚠️ If you are using a SpeedControl Dial, please stop using it immediately and follow the recall instructions at the link above. if you are unsure please contact our office

Your safety is our top priority.

Max Mobility/Permobil, following consultation with the Therapeutic Goods Administration (TGA), has expanded the recall of the SpeedControl Dial for the SmartDrive MX2+ Power Assist Device due to safety and performance concerns, and recommends immediately discontinuing the use of it to reduce the lik...

13/08/2025

⚠ Important Recall Notice for SmartDrive Users – Australia

Subject: SmartDrive MX2+ Speed Control Dial – Urgent Safety Recall

We want to make sure our Australian community is aware of an important safety recall for the SmartDrive MX2+ Power Assist Device.

What’s Happening?
Permobil Australia has issued a recall on the Speed Control Dial used with the SmartDrive MX2+ due to serious safety concerns.

Key Details:

Affected Models: MX2-3DCK and MX2-3DC Speed Control Dials

Manufactured/Supplied: Between 17 August 2023 and 10 March 2025

Issue: The dial may fail to stop the motor, start unexpectedly, shut down after starting, or fail to start at all.

Reported Incidents: Over 780 complaints globally, with at least 5 serious injuries reported overseas.

What You Should Do Now:

Stop using the Speed Control Dial immediately.

If possible, switch to an alternate control option such as SwitchControl buttons, mono-jack switch, or compatible wearable controller (Apple Watch or Samsung Galaxy Watch).

Contact Permobil Australia to arrange a free replacement and get instructions for return or safe disposal.

🌐 permobil.com.au/smartdrive-recall

Do not use the affected product until you receive your replacement.

Why This Matters:
This is a serious recall. Even if your SmartDrive seems to be working fine, the fault can occur without warning and cause injury.

If you’re unsure whether your device is affected, or if you need help with the recall process, please reach out to us or directly to Permobil Australia.

Learn more about the Recall here: https://hubs.li/Q03Ctc1t0

✅ Please share this with anyone you know who uses a SmartDrive.

Max Mobility/Permobil has expanded the recall of the SpeedControl Dial, a wired control option for the SmartDrive MX2+ Power Assist Device, due to safety and performance concerns.

This recall applies to all SpeedControl Dials in the market. Users should immediately discontinue use of the SpeedControl Dial to reduce the likelihood of a potentially hazardous or harmful situation and use an alternate method to control the SmartDrive MX2+ Power Assist Device.

SmartDrive MX2+ remains available with these control options:
• Wired SwitchControl, which can be ordered with a mono jack port to connect with an optional Buddy Button.
• Wireless via Apple Watch or Samsung Galaxy Watch using the SmartDrive App

SpeedControl Dial users can request a SwitchControl, including with an optional Buddy Button, free of charge.

We recognise and apologise for the inconvenience this may cause you.

Contact Permobil AU Customer Service at 1300 845 483 | SmartDriveAction_AU@permobil.com

Learn more about the Recall here: https://hubs.li/Q03Ctc1t0

31/07/2025

Pretty in Pink.
Who said a commode couldn't be good looking.
Say good buy to boring

30/07/2025

So cool to be delivering a Box WCMX in the morning. Not enough people skating 😉 .
Can't wait to see this bad boy in action

23/07/2025

Nice blend from rose gold into sparkle silver front.

14/07/2025

How cool does this Rove chair look with Rich Mahogany lignorim wooden pushrims

13/07/2025

With a beautiful pass the blues make it 6 all

13/07/2025

What's not to love about Craig. Head down to Whitlam centre at Liverpool today to watch him, Corey and the blues take on the cane toads in the Wheelchair RL state of origin. Kick of 3pm today

06/07/2025

Random shop visitor this morning.
Looks like teh pigeons are interested in too

03/07/2025

The optional smoov carry case is a great investment. Seriously cool looking and super protective for travel