24/11/2022
Our friends down the road at The Albion Centre are looking for an Administrative Assistant.
If you are interested, have a read of the post and apply!
Come and join this wonderful family, we would love to have you 😍
The Albion Centre is looking for an Administrative Assistant.
Administration Officer (Lvl 3) - The Albion Centre - Perm FT + Temp FT Available
Employment Type: Permanent Full Time / Temporary Full Time
Position Classification: Admin Officer Level 3
Remuneration: $62,525.58 - $64,583.50 per annum
Hours Per Week: 38
Requisition ID: REQ357614 / REQ356469
Where you'll be working
This position is based at The Albion Centre in Surry Hills. The Albion Centre is an inter-disciplinary public health care facility with a primary focus on HIV, STIs and viral hepatitis management. This facility is part of the Sexual Health and Blood Borne Viruses (SHBBV) services within Population and Community Health (PaCH) a division of South Eastern Sydney Local Health District (SESLHD).
What you'll be doing
The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.
The Albion Centre (Albion) falls under Sexual Health and Blood Borne Virus (SH BBV) services with the Priority and Community Health Directorate of SESLHD. The service is located at Surry Hills and provides HIV, hepatitis C and sexual health care to priority populations and vulnerable groups. The Albion adapts a collaborative approach to care within the SH BBV service by developing/maintaining links with partner services, such as the Kirketon Road Centre, Sydney Sexual Health Centre, Shorts Street Centre and HIV and Related Program unit.
The reception staff support the clinic and Centre in all patient related, administrative and reception duties. This includes appointment bookings; registering and checking in all patients; face to face patient contact; liaising with all other clinical staff to facilitate efficient progress through the Centre for the patients.
This is the first line contact for telephone communication to the Centre and will be expected to:
• Appropriately identify client requirements and book appointments accordingly.
• Register new clients for clinical services using the Centre's appointment system.
• Direct and assist incoming telephone enquiries
• Ensure patient demographics are entered accurately and existing information is updated, as necessary.
• Ensure the flow of records and clients through the clinic in a timely manner, directing visitors and clients through the Centre.
• Ensure client privacy and confidentiality is maintained at all times, in line with Centre policy.
• Collect and record accurate statistical data as required by the Centre.
Selection Criteria
1. Demonstrated experience with Microsoft Office and ability to input data into database packages.
2. Demonstrated experience in general office duties, including reception.
3. Demonstrated good verbal communication skills.
4. Demonstrated willingness to work shifts as required. Shifts vary from 7am to 7pm finish.
5. Demonstrated capacity to work with minimal supervision and to undertake a wide range of tasks as an effective member of a team in what can be a high-pressure and high-volume work environment.
6. Demonstrated a non-judgemental and empathic approach towards all people, including those from diverse backgrounds.
Need more information?
1. Click here for the Position Description (Perm FT), Position Description (Temp FT) and SESLHD Expected Standards
2. Find out more about applying for this position
3. Apply here: Permanent Full Time / Temporary Full Time
For role-related queries or questions, contact Gabriel Alnajes at Gabriel.Alnajes@health.nsw.gov.au
Applications Close: 7th December 2022
