Coates Group

Coates Group Empowering millions of seamless customer experiences around the world every day.

We help the world’s biggest and most loved QSR brands simplify operational complexity and deliver millions of seamless customer experiences—every day, with tailored technology and end-to-end services.

Last month, we had the privilege of sponsoring and attending the 29th Annual Technology Charity Classic. It was an overa...
19/09/2025

Last month, we had the privilege of sponsoring and attending the 29th Annual Technology Charity Classic. It was an overall successful event and was great to connect with members of the ’s Global Technology team and support their fundraising efforts for Ronald McDonald House Charities of Chicagoland and Northwest Indiana .

This we're celebrating an item that is cherished by millions—an infamous staple that continues to push boundaries in n...
19/09/2025

This we're celebrating an item that is cherished by millions—an infamous staple that continues to push boundaries in new and exciting ways in the QSR industry. We're proud to partner with incredible brands around the globe, helping them to serve their customers such an iconic menu item every day!

Thank you, Owner/Operators for having Coates at the 2025 All Owner/Operator Business Meeting in Las Vegas. We enjoyed...
12/09/2025

Thank you, Owner/Operators for having Coates at the 2025 All Owner/Operator Business Meeting in Las Vegas. We enjoyed the opportunity to connect with Owner/Operators, receive your feedback firsthand and show our support for your restaurants. We look forward to the year ahead and discussing our collective progress at next year's meeting!

The Sydney Crew put on a show at our annual Coates Team Event! Each group dressed up in a different music genre before b...
01/09/2025

The Sydney Crew put on a show at our annual Coates Team Event!

Each group dressed up in a different music genre before battling it out in a high energy music game show , followed by lunch, drinks, and plenty of laughs.

It was a fantastic day to connect, make memories, and enjoy some friendly competition. ✨🎶

Coates is proud to be a Silver Sponsor at the QSR Evolution Conference. We look forward to creating connections with QSR...
29/08/2025

Coates is proud to be a Silver Sponsor at the QSR Evolution Conference. We look forward to creating connections with QSR brand leaders, as well as hearing and sharing perspectives on the current needs of the market and what we can expect for the quick-service restaurant of the future.

At Coates, we aim to live by each of our six values to better ourselves and our company. Through our value, "Act Today f...
27/08/2025

At Coates, we aim to live by each of our six values to better ourselves and our company. Through our value, "Act Today for a Better Tomorrow", we know we have an innate responsibility to leave things better than we found them, and we know "better" is not a destination but an ongoing journey. Living by this value, we serve our communities close to our nine offices and on a global scale.

Over the years, Coates has grown close to our partners’ charity and community organizations, finding ways to support them not only through donations, but also through volunteering and local activations. This year, we’ve had the opportunity to gather and record our total Community Impact across FY25, both in numbers and stories from our Crew.

Career and personal development programs are key priorities within our organisation to help enable our Crew to do their ...
27/08/2025

Career and personal development programs are key priorities within our organisation to help enable our Crew to do their best work and support our mission to 'Always Evolve'. One program offered to our global Crew is the Oral English Program for anyone looking to improve their English and strengthen their engagement with other Crew members around the globe.

The program consists of either bi-weekly or monthly 1:1 sessions where the learners and volunteers chat about the monthly theme or any other topic they'd like. Ultimately, we're able to create connections across our Crew despite timezone, cultural and regional differences and unlock the power of our differences, together!

We’re proud to celebrate our incredible colleagues recognised through our Val-You Awards – Coates' global Reward & Recog...
19/08/2025

We’re proud to celebrate our incredible colleagues recognised through our Val-You Awards – Coates' global Reward & Recognition program honouring Crew members who embody our Values.

This global initiative empowers our Crew to nominate a teammate from anywhere in the world who is living and breathing our Values.

Congratulations to our recipients from May to July – thank you for bringing our Values to life!

👋 Say hello to Renu Pathak, our Client Engagement Manager, based in the Netherlands! 👋A key connector across global mark...
13/08/2025

👋 Say hello to Renu Pathak, our Client Engagement Manager, based in the Netherlands! 👋

A key connector across global markets, Renu helps drive the growth of our DMB CMS program while championing collaboration across teams and time zones.

From leading our first EU platform deployment, to crafting poetry in her spare time, Renu brings creativity, passion, and purpose to everything she does.

Swipe through the images to learn more about Renu!

During Collective Impact Week, Coates is reflecting on the incredible work we did with Ronald McDonald House Charities (...
07/08/2025

During Collective Impact Week, Coates is reflecting on the incredible work we did with Ronald McDonald House Charities (RMHC) in FY25, partnering with them to volunteer and cook at their Lurie house, as well engage with other activities throughout the year across our global offices. We are so proud to play our part in helping ensure families have what they need to ensure the best health outcomes for their children.

The NAM Chicago Crew turned up ther summer heat at Ignite Glassworks 🔥☀️In teams of three, we got hands on and crafted c...
01/08/2025

The NAM Chicago Crew turned up ther summer heat at Ignite Glassworks 🔥☀️

In teams of three, we got hands on and crafted custom glass cups for the office - complete with creative team names and coordinated "fits." Despite a little rain, we kept the energy high with indoor and outdoor lawn games, good food, cold drinks, and even better company.

We can't wait to show off the beautiful cups we made! 💥🥂

As we closed out the financial year, our SLT recently shared an updated 3-Year Vision and FY26 Strategy to our global Cr...
31/07/2025

As we closed out the financial year, our SLT recently shared an updated 3-Year Vision and FY26 Strategy to our global Crew through 2 live sessions. These sessions encapsulate our mission to always evolve as we realign and refocus our key initiatives for the upcoming year and beyond. As the world continues to change at an increasingly faster pace and we anticipate that change, what remains is our commitment to empowering millions of seamless customer experiences around the world every day.

The best is yet to come!🚀

Address

36 Doody Street, Alexandria
Sydney, NSW
2015

Opening Hours

Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+61296993122

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