NCA ANZ PTY LTD, 84 Pitt Street, Sydney (2026)

27/02/2026

FREE CPD POINTS - FREE 90MIN TRAINING ON AS 5369:2023

We are offering FREE training for dental and medical practices who are looking for answers on information regarding AS 5360:2023.

Not only will we show you how there are very little changes for your practice, but we will also show you how to cut down 35% of your consumable spending by eliminating product you simply do not need.

We will also show you how to reduce labour of your staff in the steri and clinical areas and utilise their time in other vital areas of your practice.

Training is delivered via zoom and the training is one on one: you, your team and one of our ISO Biochemists.

This is the best time to ask all the questions that is on your mind.

Spaces are limited as we only have so many trainers available so book your place:

Email us: info@nca-anz.com.au

Protect Your Practice!

25/02/2026

LET'S STARTING ASKING FOR IT IN WRITING

Do not allow your practice to be dictated to by those who have NO experience in what they are dictating. We need to start holding their feet to the fire in order for us to get better governance.

Here is how we do it:

****Guidelines are to be followed by all dental practices

Response: "Great. Put this in writing that if I follow the guidelines (which are mostly word of mouth subjectivity and hearsay), then you will take full liability if anything were to go wrong with my patients in terms of infection spread."

****These indicators are to be used in your sterilising load and are the new and greatest indicators in the world.

Response: "Perfect. Simply send us an email guaranteeing that if we use your indicators as instructed, and it is found that out patients have become cross contaminated from an instrument, then YOU will pay for the full liable costs associated with the patient. "

****If you do not use this product on your dental chair then we will void the warranty.

Response: "Sure. Simply put this in writing to me word for word as you have stated and we will run this by the ACCC to ensure you are legally allowed to not service the dental chair by way of us simply switching brand of chemical. Further to this, demonstrate how your "recommended" chemical meets the ISO requirements set out in AS 5369:2023."

****Product a,b,c, MUST be registered with the TGA.

Response: "Really? Ok then send through the TGA legislation for these types of devices and highlight (not in some online document or Association blurb), but the ACTUAL legislation act, where it states "mandated TGA registration required" for office based dental practices. "

Remember that talk is cheap and there are people who are very very good talkers in the dental industry. It doesn't matter who is telling you these things. Make sure they back it up in writing. Only then will you know where you stand, and understand what is real and what is simply talk.

Always ensure your patients and your practice comes first. Everything else is just cash/money for these organisations. Do you think they will work for free for you? Of course not.

Protect Your Practice!

25/02/2026

ISO 11140-6 MANDATES HELIX TESTING EACH MORNING IN YOUR STERILISER? FALSE!

This information is being sent to dental practices from associations and also dental supply companies.

But what is their goal? Its either to sell you products or to somehow appear to be the "experts" in this industry.

Talking about it is one thing, but when you receive notifications from these organisations somewhat "mandating" you to use these helix tests - all of these claims they are making are completely FALSE.

The helix device was never invented for the morning sterilising test cycle. It was made as a mean of validating dental handpieces, therefore it should be used in every cycle where there is a handpiece.

Further to this, most of the helix devices do not come with proper class II indicators. They are most class 6 indicators (which should NEVER be used in any sterilising cycle for dentistry).

You need a class II indicator with the capability of detecting specific sterility conditions inside of a lumen.

Therefore why are you even buying these cheap plastic devices for? They do nothing for your steriliser.

This type of information that is being passed around is not just putting a hole in your pocket, but it is placing your patients into a risk category.

We need to start holding those who pass this information to you liable. They should not be allowed to pass around this information without backing up their claims with a statement of liability attached.

We need to ensure that they send us a disclaimer that they will be held liable if a patient becomes infected by way of cross contamination from a re-usable surgical instrument that has failed the sterilisation load.

Class 6 indicators can NOT pass handpiece lumens. Therefore they will pass in the steri load and you will be non the wiser when you handpiece actually fails.

There are no mandates for dental office based private practices for these devices - period.

Let's start holding them liable for their information they are sending around.

Protect Your Practice!

24/02/2026

INFORMATION ABOUT MORNING HELIX TESTING IS NOT CORRECT

You are being asked to run a helix test in the morning empty cycle. But this information is completely non-scientific and non validated.

Most of the information you received on this types of things comes from word of mouth. Someone tells you about it in a training course. Sometimes even very reputable organisations will tell you this type of information.

The questions are:

1. Is it correct?
2. Does it work?
3. Is it necessary?

In the case of the helix morning test, this test is simply not necessary. The reasons for this the helix itself was never invented to be placed inside your B-Class Benchtop steriliser. It was invented in the 1960s as a "dummy" handpiece, meant for use in each cycle where you have handpieces in order to validate them with a class II indicator.

If the helix is supposed to be a "dummy handpiece", then the helix itself also must be the same materials - medical grade metal.

Then you are told to place class 6 indicators in each load. These indicators were NEVER made for this purpose.

Each morning you need only run an empty cycle with no helix or device or indicators inside. This is the heating cycle only.

Each cycle you run, you need only use the metallic PCD with a class II indicator inside. If you do not have handpieces in the load then the results of the steriliser chat printout that is built into your steriliser is more than enough to validate all other solid instruments.

Do not be fooled by subjective information - it will ne dup costing you a small fortune, as well as placing your patients in harms way.

Protect Your Practice!

20/02/2026

AS 5369:20923

TRAINING TO END ALL TRAININGS - REDUCING ALL YOUR COSTS - BRINGING YOUR PRACTICE TO TOTAL COMPLIANCE

WHY WOULD YOU WANT TO MISS OUT?

FREE CPD POINTS - PROPER TRAINING

info@nca-anz.com.au

Protect Your Practice!

18/02/2026

DOES ANYONE EVEN KNOW WHY WE HAVE INFECTION CONTROL?

You are constantly being told that you need certain items, products, procedures etc within your practice. We tend to simply follow suit and do as we are told in fear of getting in trouble.
But when you think about it, who are you going to get into trouble with?

- Associations? This cannot be correct because they are neither government bodies for legal compliance nor are they advisors

- Council inspectors? Do they understand how ISO or AS 5369:2023 works against the National Practitioner Laws (2025)? Of course not. Nor are they trained auditors, scientists or have any experience in WHS compliance.

So who are you going to get into trouble with?

There is only one fear you should have when it comes to WHS and Infection Control and this is the patient and their legal team.

This is when you will discover that in the end all that matters for infection spread is what you can prove.

Has the patient truly contracted a cross-contaminated infection from your practice?

What will be your evidence to this? You are told that once you have a tracking system in place it will ensure everything will be provable for these types of cases, but this is far from the truth.

Tracking systems prove absolutely nothing when it comes to evidence that instruments are effectively sterilised.

Remember that your entire steri area exists just in case you are faced with this type of situation. Your steri records that sent to memory are only called upon if the day comes where a patient will hold you liable for an infection.

The only thing you will have in your hand that can defend your practice is your process compliance to the ISO/EN Scientific standards that are referenced on page 2 of AS 5369:2023, recommended by the National Practitioner Law (2025).

Nothing else matters.

If you would like your team to be properly trained on this standard and how to bring your practice up to proper compliance – email us and book in a FREE training session.

Info@nca-anz.com.au

Protect Your Practice!

16/02/2026

REMOTE VALIDATION FOR YOUR STERILISER - NO TECH REQUIRED

It is really expensive for annual validation - even thought this is NOT mandatory.

Get remote validation for a fraction of the cost - fast - efficient - reliable

Grab your validator pack now:

orders@ncalabs.com.au

Protect Your practice!

16/02/2026

ALL QUESTIONS REGARDING INFECTION CONTROL AND WORK HEALTH & SAFETY FOR YOUR PRACTICE

Our ISO Biochemists are on the road and looking to connect with you and your team.

Book a time to discuss with them one on one regarding all WHS and Infection control requirements for your practice.

They will provide you all of the information you need to conform to best practice for dentistry WHS.

In person or online meetings available and there is NO COST, as our consultancy services are FREE.

This is a very rare opportunity to talk with the ISO Scientists to finally put to rest what needs to be done for Infection Control and WHS in your practice.

Book in now -

Info@nca-anz.com.au

Protect Your Practice!

11/02/2026

WHAT IS THE REALITY OF FACING LITIGATION FROM PATIENTS?

We are always being told that you need to do this, and follow that, and this is mandatory and you must follow xyz.

But what’s the reality of this when it comes to real world issues with dental patients?

Here is an example:

- AS 5369:2023 states that you must run a daily helix test on your steriliser in the morning - therefore everyone must do this.

But are you told “WHY”?

Why a helix?

Why only in the morning?

Why is the helix 1.5m long?

Why is it plastic?

How do I even know what this will do for me?

Has it got anything to do with my patient health and safety?

What guarantees do I have that what I am being “TOLD” will actually work?

Patients will sue practices and compensation lawyers will be swarming at cases like these because the success rate is incredibly high. Most dentists will use their indemnity insurance - but this only goes so far. Not all indemnity insurance covers cross contamination infections.

Of course there are no guarantees and no one is likely to stand by your side and defend you in these types of cases.

Seminars and general information and “advice” is to be taken with a grain of salt unless they are backed up by validated science. That science can only come in the form of ISO standards.

Remember if you are not quoted ISO or EN scientific standards then nothing that you are told counts.

Remember to always ask for all advice to be put into writing and all claims made to be backed up by liability to those making the claims.

Remember it’s your practice and your business.

Protect Your Practice!

09/02/2026

THE AVERAGE PRACTICE SPENDS 20% OF THEIR REVENUE ON CONSUMABLES THEY DO NOT NEED. ITS DEAD MONEY BEING WASTED

Take a look around your steri area and pick up the items that you are unfamiliar with. Many consumable items both inside the steri and the clinical area are completely obsolete and serve no function.

But yet each month you are spending more and more money on them.

- Plastic Helix Devices
- Fake Class 2 indicators
- Class 4,5 and 6 indicators
- Tracking barcodes
- Plastic Barriers
- Individually wrapped surgical gloves
- N95 masks
- Cleansing Milk
- Neutral Detergents
- Detergent Wipes
- Coin tests for the ultrasonic
- Waterline test kits
- Biological Spore testing

Plus much more......

The cost against your practice for these types of consumables is huge.

You will not realise just how much cash you are burning unless you run an annual report on your spending.

Remember that you only need the bare minimum for infection control and work health and safety.

Protect Your Practice!

07/02/2026

“SHALL” DOES NOT MEAN MANDATORY

You may have heard the word “shall” being thrown around. This word comes straight from the Australian, European, American and ISO standards. But the word “shall” does not mean mandatory.

Dental practices are being told that they must (shall) perform certain processes in their practice.

The latest debacle is this so called “mandated” use of a helix device in the morning cycle of the steriliser.

These organisations who preach this nonsense simply read one or two pages of a very complex document and somehow become overnight experts.

These standards take years to learn and one cannot simply read one or two pages and then become experts.

Always remember that for office based dental practices; standards are completely OPTIONAL.

ISO standards are the best methods to use but are also NOT mandatory.

If you are being told these standards are mandatory, ask for this to be put in writing by those who are stating they are mandatory.

Protect Your Practice!

30/01/2026

CURRENT ANNUAL SPEND ON INFECTION CONTROL CONSUMABLES = $40,000 | NEW SPEND AFTER CONFORMING TO ISO = $18,000

There is a significant difference between what you are currently "told" to use for infection control, such as: bowie dick helix tests, barrier system, waterline testing units, electronic tracking system barcodes, class 4,5,6 indicators, spore testing, annual validation for sterilisers, annual validation for ultrasonic machines, 15 minute Ultrasonic cycles, neutral detergents, plus much more, is simply not required.

There has been a huge bunch of bad information both with products required, services required and also general information that is passed off at "mandatory compliance" - when in fact none of it is correct.

Most consumables you are told to use are not required and simply do not work.

For example:

1. Plastic Bowie Dick Helix devices: no required

Why? Because the helix is supposed to represent a handpiece lumen which is made from metal and is supposed to be used in every cycle. But you are told to use this in an empty chamber in the morning time once daily.

2. Barrier systems are mandatory to prevent infection spread: not true

Why? Because you are NOT a hospital - you are an office based practice wearing the same shoes and clothing you walked in off the street with - your practice is equally contaminated, therefore a thin cheap piece of plastic will not prevent any infection spread

3. Annual validation of your steriliser performed only by a technician: Not required

Why? Because validation is done primarily by running spore tests inside the chamber. You can do this yourself. Technicians should only be called when something goes wrong. But many do not understand this principle. Remote validation is sufficient to validate your steriliser annually.

AS 5369:2023 does NOT state that it is mandatory for technicians to validate your steriliser annually.

You can learn more about how to save on your costs by adapting ISO by attending our FREE training seminar on standards.

Email us now on : info@nca-anz.com.au

Protect Your Practice!

NCA ANZ PTY LTD

27/02/2026

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