NCA ANZ PTY LTD

19/07/2025

BAD ADVICE IN DENTAL INFECTION CONTROL & WHS

The issue with advice in dental infection control and work health & safety is there is zero liability from those pushing this advice to you.

For example;

You are asked to use the plastic range helix device in the morning time and a class 6 indicator strip in each load with “critical” instruments.

Unfortunately, there are huge issues with this statement:

1. The orange plastic helix device was never invented to be used in an empty chamber

2. The class 6 indicator is a simulating strip that passes within second and cannot detect parameters inside your handpieces

3. There is not such thing as a “critical” instrument when it comes to reprocessing reusable surgical instruments in terms of scientific validation

Therefore if you are using the above methods in your practice then you will not have validated evidence that instruments such as dental handpieces (the only instrument that matters when it comes to monitoring in dentistry), have been validated. It may have been, but also may not have been, however the above methods will never tell you this.

Always ensure that all “advice” given to you is backed up by the ISO/EN standards that are embedded into your Australian Dental Standard. Only the ISO/EN standards have the validated methods that what you do in relation to the above actually works.

Currently what is being told to dental practices in relation to the above list is INVALID.

The worst part is the organisations and co who are pushing this information hold absolutely NO liability if something were to go wrong, You’re on your own.

Protect Your Practice

19/07/2025

BE CAREFUL OF MANDATES BEING PUSHED IN YOUR DENTAL PRACTICE - THERE ARE NO MANDATES FOR INFECTION CONTROL


Have you ever been told - “that’s wrong”?

“You cannot use ….. “

“You MUST use …”

When you hear these terms, remember that they are simply null and void.

When it comes to your practice infection control, the only thing that matters is what you can PROVE.

So instead of “right” and “wrong”, and “can” and “cannot”, what you should be thinking is “validation”.

Examples;

1. Should I place a helix device into an empty steriliser in the morning?

Answer: you can if you wish, but it does nothing for you as this type of test is built into your sterilisers.

2. Should I use neutral detergent in my ultrasonic cleaners?

Answer: You can if you wish, but the prions in the water will not be eliminated, therefore alkaline based Chemicals is the best solution

3. Can I wear my level 2/3 masks throughout the day without changing them?

Answer: You can if you wish, however the filters in these masks only last 20min

4. Should I use detergent wipes on my dental chairs?

Answer: You can if you wish, however the surfactants within the detergent itself will cause white staining on your chairs because detergents are NOT surface disinfectants

5. Can I just flush and lubricate a handpiece, place it into a steriliser and hope for the best?

Answer: You can if you wish, however without a metallic PCD and class 2 indicator being used on the same run, you will not have evidence that the handpiece has been effectively sterilised

Always be sure to call for the ISO references to back up what you are being told. It doesn’t matter who is telling you. Without the ISO references being quoted, there is no evidence that can be held against what you do. Therefore, you will not have any evidence that what you have done works.

Protect Your Practice!

14/07/2025

12/07/2025

ISO 11140-6:2019 BEING REFERENCED FOR DENTAL

You may have seen this standard being referenced for dental for the routine use of a helix test in your steriliser each morning.

They sometimes call this test the “Bowie Dick Test” or “BDT”.

They are now telling you that ISO 11140-6 is mandatory for dentistry. They also tell you that this standard mandates the use of a helix device inside the BDT each morning.

This is all false!

The first problem is those who are preaching this standard have ZERO ISO training. Therefore how do they know how to utilise this standard?

The second problem is this standard is NOT made for dentistry and, although it discusses the helix device, is completely misconstrued toward dental practices by talking about “performance testing on small steam sterilisers”.

The third problem is the use of the term “critical instruments” within dental facilities. This is a term that ISO refrain from. ISO use the term “product Families”.

Here is what ISO 11140-6:2019 is all about:

1. Discusses product families by grouping instruments into categories based on their complexity of cleaning and sterilising and NOT by “where” they are used in procedures

2. This standard is NOT mandatory - nor is AS 5369:2023 or any other standard or any guideline for private office based practices

3. Why is the helix made with a 1.5m tubing system? It’s because it represents a greater challenge to a handpiece and NOT the free space of a steriliser anymore. Gone are the days of grounded submarine handles 1.5m cubed Sterilisers.

4. Handpieces are your only “critical instrument” in dental - because of its complexity. The Spaulding method is dead and buried since 1990 thanks to various updated research - most notably from Prof Seymour Block, FL.

5. The use of class 6 indicators will never validate your handpieces due to their lacking ability to detect air within your lumens. Think about this: patient bacteria remains in the handpiece. How can a piece of paper with an ink dot manage to measure and detect the inside of a handpiece? It cannot. Therefore any handpiece that is monitored with a class 6 indicator cannot be validated. Hence the handpiece monitored could carry across viruses and bacteria to the next patient. A disaster waiting to happen.

ISO 11140-6:2019 groups products into families and demonstrates how to properly monitor these families.

- Handpieces = Metallic PCD and class II indicators

- Solid instruments = result only from the steriliser screen chart printout

- Morning “BDT” test - No helix required! Simply run this as is on an empty cycle - no indicators required

That’s what this ISO 11140 series discusses.

Protect Your Practice!

09/07/2025

NO MANDATES FOR DENTAL IN YOUR STANDARDS

Standards are NOT guidelines! They are far greater in objective evidence when it comes to your dental practice.

To truly understand how your practice should comply with Best Practice, the answers will NOT be found in AS 5369:2023. Nor will the answers be found in any guideline.

The answer is only found within the ISO/EN scientific standards. These standards are objectively written in scientific terms and using scientific valuation and scientific formulation. Only using the scientific formulation can you then provide evidence that what you do and what you use actually works.

Forget about what you have been “told”. Focus only on what you can “prove”. To do this, you must ensure the ISO standards are referenced.

We want to show you how to do this.

We are hosting 90min training sessions on utilising ISO standards for your dental practice.

We will also show you how AS 5369:2023 does very little for your practice.

We will also demonstrate how you don’t need much of the products on your shelf - save some of that cash.

Email us now and lock in a 90min training with our ISO trainers as there are limited spaces available.

Info@nca-anz.com.au

Protect Your Practice!

06/07/2025

STRUGGLING WITH YOUR ACCREDITATION?

Let's take a look at what is happening in Dental and Medical accreditation:

1. You are handed a tick list to fill out
2. You have to write all of your own manuals and policies
3. You have to get your staff trained - which is a cost
4. You have to run around your practice and tick off all of the tasks at hand
5. You then have to pay another company for you doing all the work
6. You are handed a certificate with that holds no real weight in your industry
7. 2 years later you have to do it all over again
8. They do not train your staff
9. They do not perform an audit on your practice

This is the same as someone asking you to come over to their house and clean their car, then ask you to give them $100 after you have finished cleaning it and they will print out a certificate for your efforts.

Why are we doing this?

Get the ISO Accreditation:

The highest and only true recognised accreditation in Australia and New Zealand, and also globally.

1. All manuals custom written to your practice
2. All policies and protocols custom written to your practice
3. We attend your practice in person, any city, any town, any state and train all of your staff in person (we are licensed trainers and ISO trained)
4. We perform an onsite audit of your practice (we are licensed auditors)
5. We throw out most of the products you simply do not need and provide a consistent and flowing system for your workflow, enabling your staff to spend more time in other areas such as contacting patients or marketing and less time in the steri and clinical areas performing unnecessary infection control and WHS procedures
6. We write up a GAP analysis and final audit report
7. We issue your practice with the Accreditation to AS 5369:2023/ASNX 4815:2006 and the ISO/EN Scientific reference standards
8. There is no expiry date on the accreditation as ISO do not work to time periods, but rather to the life of the standard itself which are typically amended every 15-20 years
9. FREE access to the TIC Training platform where you and your staff can achieve 20CPD points per year with this rapid and effective training course for Infection Control and WHS (usually $300 per person)
10. Access to 24/7 support by ISO trained scientists from NCA ANZ and X-Labs for any and all queries

Don't make the mistake with bad accreditation that costs a fortune.

Email us now to receive a proposal and scope of the only true accreditation for medical and dental

audits@nca-anz.com.au

Protect Your Practice!

01/07/2025

WHY ARE YOU BEING TREATED LIKE A HOSPITAL WHEN YOU ARE AN OFFICE BASED DENTAL PRACTICE? IT MAKES NO SENSE

Many dentists and OHT's have encountered more bad information being pushed into their practice relating to things such as:

- mandatory upgrades to thermal washing systems
- mandatory water testing for lines
- mandatory air filtration units to be installed
- TGA approved products only to be ordered
- AS 5369:2023 is mandatory

All completely false!

What burden of proof within the scope of the scientific standards or minimal laws in dentistry are any of the above listed as "mandates"? They are not.

There are other factors to be considered, such as when a dental inspector or someone performing an audit on your practice state things such as "place barrier sleeves over certain objects withing your facility" - when the entire time they are standing right in your clinical areas wearing the same shoes they have walked in from the street with.

Your entire dental practice (other than inside the steri pouches) are deemed "equally contaminated". This is because there are no absolute certainties of "sterile" zones, objects or areas inside a dental office based practice. This is why you are called an Office Based Practice, as the types of procedures you perform do not warrant the level of sterility assurance as that of a hospital environment. This is also the reason why you do not have isolation changing rooms or isolation barriers in each chair room.

Because you are either a Trust, or Pty Ltd, you fall under office based practice. You are not owned by state government, therefore you are not bound to state legislation (Territories may be an exception - but still doubtful), therefore best practice falls only within the ISO Standards as your tools for compliance.

Always ask "what is the name of the ISO standard that relates to what is being said?" Unless these ISO Standards can be produced then the information you are being given is nul and void.

Protect Your Practice!

28/06/2025

FREE COURSE AS 5369:2023. COMES WITH CERTIFICATION

5369:2023 HAS NO RELATION TO OFFICE BASED PRACTICES - IT ALSO DIRECTLY CONFLICTS WITH ITS ISO REFERENCES IN MANY AREAS

All office based practices across Australia and New Zealand are being told to follow AS 5369:2023 but this standard is written almost entirely with a focus on hospitals.

Many practices are being told to make completely unnecessary “upgrades” to things such as thermal washing system, waterline testing units, air filtration systems etc.

Register and enrol into our 90 minute one on one training on AS 5369:2023 and discover all of the discrepancies and solutions for your practice.

Learn how there are no mandates for your practice and also how to transform your practice to a bulletproof surgery for compliance and patient infection spread.

This course typically costs more than $1000 per person however NCA ANZ are running it FREE of charge for all who register before 31st July 2025.

Email us and register now on info@nca-anz.com.au

All training comes with CPD certificates obtaining 3 training points.

Info@nca-anz.com.au

We need to stop listening to bad advice and let’s look at what the standards actually say.

Protect Your Practice!

22/06/2025

QUESTIONS ON AS 5369:2023? FREE TRAINING PROVIDED!

There have been alot of questions regarding AS 5369:2023. Many practices have been told that:

- AS 5369:2023 Is mandatory - not correct! This is a standard never invented for office based dental practices. It is almost entirely hospital focused and has been misconstrued in the dental industry.

- AS 5369:2023 mandates the use of thermal washing systems, isolation barrier systems, waterline testing units amongst others. No correct! As this standard is not mandatory, nor is it created for office based practices, these applications are not required, nor do they serve any justice to an office based dental practices.

There are multiple issues with the AS 5369:2023 in relation to dental practices however the most critical factor is this standard is simply not mandatory and your office based practice is not a hospital.

If you are looking for a full understand on the best practice of dentistry infection control and work health and safety then email us to register for free training (90min session).

Info@nca-anz.com.au

Protect Your Practice!

18/06/2025

20 POWER PACKS LEFT FROM 200!

FREE POWER PACKS!!

20 PACKS LEFT! POWER PACK STARTER DEAL FOR INDEPENDENT OHTs and LOCUMS - TIME IS RUNNING OUT

- X-PCD (to monitor handpieces)
- Pack of class 2 chemical indicators (to validate handpieces)
- Introduction to standards, sterilisation, tracking, PPE training - Certified
- Copies of Applicable standards

This will make you the guru in your field of expertise in WHS and Infection Control.

The training module will be at least 2 hours.

You must be a Locum or Independent OHT to qualify for this FREE package.

Ensure you are the best in your industry with the knowledge of ISO and the tools of trade for validation. There is NO COST to this promotion.

We only have just 20 places left so it’s first in best dressed.

This is a RARE opportunity to get proper training and receive the right tools to reach absolutely competence in your industry in ISO and ASNZ standards. We call it the "POWER PACK" as ISO Knowledge = Power and Competence.

Secure your place now. You won’t find this anywhere else.

Info@nca-anz.com.au

Protect Your Practice

14/06/2025

YOU DONT NEED TO DO ALL THESE THINGS FOR YOUR INFECTION CONTROL - ITS MONEY DOWN THE DRAIN…

- Bowie Dick (“Helix”) test in the morning - NO, the helix device itself was originally designed as a challenge device to a handpiece. Industries have taken over and completely flipped the use of this device.

Solution : simply run the morning cycle empty and use a metallic Helix with a class 2 indicator on each cycle you have handpieces

- Multiple chemicals for the steri area - NO, throw out all of those chemicals, especially neutral detergent which is useless at killing prions within the water content of the steri area. Switch to the 360 Detergent form X-Labs and it can be used all throughout the scrubbing, ultrasonic and benches in the steri area

- Surface disinfector on clinical areas and dental chair - you only need one. Use the X-Labs R4+. This is by far the best surface disinfectant possibly in the world hands down. It will destroy all bacteria and protect your surfaces for hours.

- Disinfect least contaminated areas to the most contaminated areas. NO. How does this make any sense? Remember the factor for disinfection is TIME. So why would we start the time from the least contaminated area. Start from the most contaminated areas to the least. Bacteria doesn’t move around!

- Electronic tracking systems? NO! Never required and never invented for dental surgeries. All you need is a plan note pad listing date and time, and then space for the class 2 indicator result.

- Labelling each pouch? NO. No labels are required as we run in batches and not individual instruments. For rarely used instruments (extraction forceps) you can simply write the date on the pouch. Pouches are to last for 90 days after sealed.

- Barriers for devices. NO. Remember that your are NOT a hospital. Your entire practice is considered contaminated equally from the dental chair to the steri area. Do you take your shoes off when entering these areas? Of course not. Therefore contamination is abundant, however the types of procedures you do does not warrant isolation systems. So why are we using barriers?

- Using alcohol to wipe down instruments/chairs. NO. Disaster for your surfaces and very little is disinfected as alcohol does not last long enough to properly disinfect. When wiping instruments it’s best to use the ultrasonic detergent as this is great for breaking down fatty acids and will not damage your metals.

The amount of money you will save each year on actioning the above will be in the tens of thousands.

Protect Your Practice!