Carelogix

01/02/2026

Last Thursday night at the Building Bridges Network event in Silverwater (Sydney), three incredible panellists did something rare — they told it straight about what the NDIS is actually going to look like in 2026.

No spin. No corporate waffle. Just honest, experienced people sharing what they're seeing on the ground and what's coming next.

The big themes? Sustainability over growth. Tighter compliance. A brand new way of assessing support needs that could change how every single plan is created — and yes, there are some real concerns about what that means for participants.

But there were also genuinely hopeful moments. Conversations about how technology, when it's done right, can actually free up support workers to spend more time with the people they care for. About how small gestures — a birthday message, a bit of recognition — can make a massive difference to a workforce that often feels invisible.

I've written up everything that was discussed in a full blog post, and I want to be upfront: the last section talks about Carelogix, the platform I founded. I've tried to earn that space by giving you the full, honest picture first. Have a read and let me know what you think.

If you work in disability or aged care, this one's worth your time.

I have spent two decades working in some of the most tightly regulated environments in healthcare. My journey began at Fresenius Medical Care as a Quality Assurance Chemist, where I managed ISO 13485 Medical Device compliance, TGA audits, and PIC/S Guidance to Good Manufacturing Practices (GMP), whi...

23/01/2026

Visibility Saves Lives: Lessons from Oak Tasmania’s Compliance Failures
Oak Tasmania failed to manage risks to their care recipients as required by the NDIS Practice Standards. The incidents weren’t just about poor service delivery—it highlighted a critical gap in risk management that had serious implications for participant safety. Risk management is fundamental to safe service delivery in disability support, and when it fails, the consequences can be devastating.
Visibility isn’t just about compliance; it’s about keeping people safe. Let’s ensure that incidents highlighted in Oak Tasmania are not repeated by empowering support workers with the tools they need to act, document, and escalate concerns effectively.
Check out the blog here:

Important Note to ReadersThis article discusses both the current capabilities of Carelogix and our vision for future development. At this stage, our Minimum Viable Product (MVP) focuses on efficient data collection and automatic summary generation—the foundational elements of transforming frontlin...

13/01/2026

Welcome 2026! Carelogix Note is now released on Apple App Store - you can download it and use it today! Never miss capturing critical details.
Carelogix is here to empower care workers, managers, and clinical specialists with tools that simplify documentation, enhance compliance, and, most importantly, allow more time for what matters most – providing dignified, person-centred care.
With Carelogix Note, frontline can focus on their clients while seamlessly capturing critical data through voice, photos, and geotagged timestamps.
Meanwhile, Carelogix Nexus transforms this data into actionable insights, helping care organisations optimise operations and enhance outcomes.

If you are forgetful - this app is like your second brain - it will help you to retain and capture critical information in moments notice.

This is just the beginning! We’re committed to bringing you monthly updates, tips, and exciting new features to help you deliver better, smarter, and more sustainable care.
How to use step by step:
1 Register your account first on our Web Portal (https://nexus.carelogix.com.au/)
2 Download Carelogix Note on Google Play Store (https://play.google.com/store/apps/details?id=au.carelogix.note) or Apple App Store (https://apps.apple.com/au/app/carelogix-note/id6749746136)
3 Use same login credentials
4 Click 'Add' on the right corner
5 Start capturing critical information!

Just downloading the application will help us getting traction - please support us!

We have not yet implemented a payment gateway - you can use it for free (there is a limit) and if you have reached the limit - please reach comment 'free' and we will get in touch.

Stay tuned for more, and thank you for being part of this journey. Together, we can make a real difference.
Tommy D. Aashish Neupane Mason Harrop Shovit Rauniyar Lam Thanh Huy Spacecubed Western Sydney Tech Innovators Western Sydney Startup Hub, powered by Spacecubed NDIS Quality and Safeguards Commission Aged Care Quality and Safety Commission
hashtag hashtag hashtag hashtag hashtag hashtag hashtag

The full blog: https://www.carelogix.com.au/post/26001-we-re-going-live-on-apple-app-store-introducing-carelogix-note-where-care-meets-intellige

Carelogix Note previously went live on Google Play and after weeks of rejection from Apple, we're thrilled to announce that Carelogix Note is officially going live on Apple App Store. I still remember my first rejection - I was so excited so stayed up all night trying address the issue and I fixed w...

31/12/2025

The Last Day of 2025!
2025 has been the most challenging year of my life. I had zero experience in software development or running a business. I failed more times than I can count. There were moments in the dark where giving up felt easier than continuing.

I gained a team that believed in the vision, skills I never imagined learning, the pride of launching Carelogix Note on Google Play and personal growth.

Today, Carelogix Note is live and helping frontline care workers capture critical information securely across Australia. This is just the beginning.

To everyone who supported this journey, my incredible team, my family, and those who believed even when it seemed impossible, thank you.

Good Bye 2025 - Hello 2026!
Pitching Feb 18 @ Four Seasons | Healthcare EXPO March 12-13

Read the full blog here:
https://www.carelogix.com.au/post/25013-carelogix-2025-a-year-of-building-foundations-and-breaking-barriers

As we close the final chapter of 2025, I find myself reflecting on a year that has been nothing short of transformative for Carelogix and for me personally. What began as a vision to solve a critical gap in the healthcare industry has evolved into a living, breathing platform supported by an excepti...

24/12/2025

Merry Christmas to all of you! 🎅✨
May your holidays be filled with joy, rest, and time with loved ones.

It's been a really hectic month so far and today with the support of the extended team all the way from Vietnam, we released our Carelogix Note Mobile Application on iOS and Android. The mobile application is under review as of now. Please stay tuned for the official release in the iOS and Android market.

Monday 29th Dec 2025 will be Carelogix's final meeting before we wrap up for the year and I will share more information in relation to our achievements and upcoming plans for 2026 by the end of 2025.

To everyone who supported us on this journey—thank you. Your encouragement, feedback, and belief in our vision kept us going when things got tough.

My neighbour actually popped in today to wish me a merry Christmas and also took the opportunity to asked if I had released the product yet?

Looking forward to open up my presents tonight when midnight strikes!

Merry Christmas,
-Tommy
https://www.linkedin.com/posts/tommy-dam_carelogix-healthtech-innovation-activity-7409537285886603265-oi6B?utm_source=share&utm_medium=member_desktop&rcm=ACoAABDjES8BFkbyuGqoRJ8LNne1_eMaH8Pom9c

20/10/2025

The Aged Care Quality and Safety Commission’s latest report confirms a profound tension in the sector: while performance has improved, deeply entrenched systemic risks threaten progress. With over a quarter of all Australians 65+ now using aged care, the demand for a fundamental transformation has never been higher.

Key Findings Driving the Transformation Mandate:
The Governance Deficit: Standard 8 (Organisational Governance) is the "epicenter of sector-wide failure," consistently recording the lowest compliance rates across both residential care and home services. The Commissioner is shifting focus to the provider level because deficiencies at the corporate level are the single underlying cause of negative outcomes.

The Performance Gap: Home services compliance remains stubbornly low at 64% (Q3 2024-25), maintaining a 20-percentage point gap below residential care (81%). This shows a systemic struggle to meet baseline quality standards precisely as in-home care expands rapidly.

Real-World Consequences: Complaint and incident data reveal the cost of poor governance:
Residential Care: Top complaints are Medication management and Falls prevention.
Home Services: Top complaint for three years running is "Lack of consultation/communication", pointing to fundamental breakdowns in customer service and transparency.

The regulator is adopting a posture of "self-reliance," expecting providers to identify and fix their own problems. Incremental improvements are insufficient. The path forward requires a shift from a reactive model to a proactive, data-driven, and technology-enabled governance paradigm, integrating Unified Risk Management, Real-Time Monitoring, and Transparent Board-Level Oversight.

Find out more here:
https://www.carelogix.com.au/post/aged-care-the-q4-2025-sector-performance-report-and-the-imperative-for-systemic-change

A Sector at a Tipping PointThe Aged Care Quality and Safety Commission's final quarterly report for the 2024-25 financial year presents a sector caught in a profound tension. On one hand, the data reveals significant, hard-won improvements in performance over the past three years. On the other, it e...

13/10/2025

He needed two awake carers.
One slept. One heard him leave.
Minutes later, he was dead.

The Aurora case isn’t just about penalties — it’s about what happens when oversight fails and people stop seeing.

We owe it to every family, every worker, every participant to learn the lesson and never repeat it.
Visibility saves lives.

Read the full story and the lesson every care provider should know 👉 https://www.carelogix.com.au/post/when-oversight-fails-lessons-from-the-aurora-case-and-the-culture-of-care-we-must-rebuild

A Moment We Can’t IgnoreOn a warm March night in 2023, a man named Ankur Gupta slipped out of his supported home and onto a dark highway. He wasn’t meant to be alone. He needed two awake staff—always present, always alert. Yet that night one was asleep, another heard a door but didn’t move, ...

05/08/2025

Hi All,

We’re excited to share that Carelogix Note v0 (Data Collection Mobile Application) & Carelogix Nexus v1 (Chatbot Web Application) have officially entered beta testing! Our team have work relentlessly & tirelessly in collaboration with key stakeholders to reach this stage!

As one of our early supporters, you now have the chance to be among the first to try out the platform and help shape its future. Your feedback will play a critical role in refining the product before our full launch.

Here’s what to expect:
Exclusive Feedback Loop – Share your insights directly with our team.
Continuous Improvements – Opportunity to watch the product evolve with your input.

For new adopters, please join our waiting list (https://www.carelogix.com.au/) so we can send you the details, alternatively comment on this post and you will get instructions on how to get access to the beta test. Existing users will receive an email - keep an eye out!

Carelogix Note (Frontline Staff)
Staff members can seamlessly collect information while delivering services.
Capture voice recordings, photos, files, and locations without interrupting care.
AI helps to summarise reports automatically, turning evidence into structured documentation.
Designed for hands-free, mobile-first use so frontline staff focus on clients, not paperwork.
V0 is under beta testing.

Carelogix Nexus (Office Staff)
Staff can draft, review, and query documents directly through a chatbot interface.
Upload policies, guidelines, or reports to get instant AI-powered insights.
Helps individuals work faster by reducing manual searching and increasing accuracy in document handling.
Supports personal productivity by keeping knowledge accessible and interactive.
V0 is live and is available for healthcare organisations to use today. V1 is under beta testing.

(Future) Product Road Map Nexus & Note Integration - Team Collaboration
Policies and care plans created in Nexus are directly available in Note for frontline ex*****on.
AI connects the dots: frontline evidence (Note) → feeds back into policy review & improvement (Nexus).
Creates a closed loop of governance and service delivery, ensuring frontline staff always work with up-to-date, AI-guided instructions.
Strengthens collaboration between office and field teams by bridging planning and ex*****on.
Enabling leadership visibility to the frontline.

In terms of security, refer to our White Paper - Data Security and Sovereignty in the Carelogix Platform available on our website.

Thank you again for being part of our journey. We couldn’t do this without you, and we’re looking forward to hearing your thoughts.

Kind regards,
Carelogix Team

10/02/2025

Last Thursday Carelogix entered a pitch event and was voted no.1 by the crowd. Follow the link for further details:

🤩 We couldn't have asked for a better collaborative vibe between the audience & the (GREAT) pitchers at yesterday's Launch Edition 🚀 of the Parra Pitch Club! 👏 Thanks for the super high quality pitches, the area definitely has a lot to offer to the startup world, enc...

04/02/2025

Our latest blog post dives deep into the challenges NDIS providers face daily and reveals how artificial intelligence could be the game-changer we've been waiting for.
From missed reporting deadlines to unnoticed unauthorised practices, the current system leaves room for human error. But imagine a world where AI could automatically flag potential issues and keep your compliance on track!

Read the blog and listen to the conversation here: https://www.carelogix.com.au/post/navigating-the-maze-ndis-restrictive-practices-and-the-promise-of-ai-oversight

Key highlights:
The 5 types of regulated restrictive practices
Real provider compliance challenges
How AI can transform oversight
The future of disability support

The Hidden Complexity of Disability Support ComplianceIn the intricate world of disability support, few areas are as challenging and fraught with potential pitfalls as the management of regulated restrictive practices. For NDIS providers, what seems like a straightforward support mechanism can quick...

13/12/2024