365 Care

365 Care is Western Sydney’s leading provider of flexible home care services for the elderly and those living with disability

365 Care offers flexible and tailored aged care and disability services for people living in their own homes across Western Sydney, Blue Mountains and the outer suburbs of Sydney. Home care services are tailored to individual needs and are delivered with integrity, compassion and dignity. Our clients are supported to live independently, enjoy life and maintain their connections with family, friends and their local community.

365 Care builds and values strong relationships with clients. We match our compassionate, experienced caregivers to your family's needs, providing as seamless an experience as possible. Not only may you find peace of mind, your loved one's days will be enriched through home care services that have been carefully matched to suit each person's individual needs and the needs of their family. We may all need a helping hand from time to time. Your loved one, whether elderly or living with a disability, will get high quality home care assistance on a flexible schedule from 365 Care. We work side by side with you to identify the right kind of care needed, formulate the right kind of care, with the right care worker, for you and your loved one. Services are delivered 24/7 for 365 days of the year. We are a registered NDIS provider and a registered Aged Care provider with a solid experience and client testimonials to support our track record.

21/10/2025

We’re proud to be part of Passion in Action — a powerful event bringing together disability service providers across Sydney to celebrate purpose, connection, and the incredible impact we create together.

Led by Wesley Mission and Connect Community, the day will spotlight real stories of transformation, co-design collaboration between providers, and explore how passion leads to better outcomes for participants.

Our NDIS Team Lead, Javier, will be there representing us — connecting, learning, and helping shape the future of quality care in the disability sector.

🎟️ Get your tickets below!

https://events.humanitix.com/passion-in-action

17/10/2025

This week, we brought our community together for our very first Support at Home Morning Tea — a chance for clients to get clear, confident, and ready for the upcoming changes.

With so much new information around the Support at Home Program, our goal was simple: to make it easier for our clients to understand what’s changing, what it means for their care, and how we’ll continue supporting them every step of the way.

Over 20 clients joined us for the session (including a few plus-ones!), and it was wonderful to see everyone asking questions and leaving feeling informed and reassured.

A huge thank-you to Hannah and our Aged Care Team for creating such a warm, welcoming space for learning and connection.

If you need someone to explain what Support at Home means for you, we're here to help.

10/09/2025

The Government has announced the release of an extra 20,000 Home Care Packages between now and November!

This will help more older Australians access the support they need – and it comes ahead of the new Support at Home program launching in November.

We’re already reform-ready and set to help clients smoothly enter into the new Support at Home system.

Here’s why locals choose us:

✅ Local care, familiar faces – you’ll see the same trusted support staff each visit.

✅ Direct access to your Care Manager – no call centres, no waiting in queues.

✅ Support at Home ready – so you can be confident the change over will be simple

If you want to be with a provider who's ready for the changes and puts you first, get in touch with us below.

https://365care.com.au/contact

22/08/2025

Is your Home Care Package still giving you the support you need? It's normal for your needs to change over time, but your package should change with them.

Here are 5 signs it might be time for an upgrade:

💰 Sacrificing essential services – Skipping physio, cutting cleaning visits, or delaying care to cover other costs.

🏥 Recent hospital visit – Needing wound care, medication help, or mobility support after being discharged.

🚶 Struggling with everyday movements – Finding it harder to get out of bed, climb stairs, or stand from a chair.

🤝 Relying more on others – Asking family, friends, or neighbours for lifts, bin runs, or extra help.

🌏 Less active in your community – Missing social outings, skipping events, or avoiding appointments you used to enjoy.

If any of these sound like you or a loved one, it's time to get reassessed. The good news is the process is quite simple, and you can find out how in our blog:

https://365care.com.au/resources/10-signs-its-time-to-upgrade-your-home-care-package

💬 Need more help? Click here to chat with our Home Care Experts and get advice specific to your situation.

08/08/2025

Yesterday, the team celebrated Aged Care Worker Appreciation Day in style!

We shared food, gratitude — and plenty of laughter — as our Support Workers popped in between shifts.

From the entire team at 365 Care, and our wider Kinyara Health family, we want to say a massive thank you to all our incredible Support Workers.

You make a meaningful impact in so many people’s lives, and it was a joy to share this moment with you. Thank you for everything you do!

💬 Leave a comment below and help us celebrate the amazing work our Support Workers do every single day.

17/07/2025

☎️ Will I be able to contact my care manager directly?

Breakdowns in communication are one of the most common reasons people switch providers. Some providers don’t give clients direct phone access to their care manager, which can leave you feeling unheard or stuck waiting for a call back. Make sure you’ll have a clear, direct line of communication.

🌏 Where are you located?

Providers without a strong local presence often send workers from outside your area, which can result in travel delays or cancelled shifts. Ask them if they have staff in your suburb, and how they manage travel times.

💵 Will someone explain how budgets and billing works?

Home care is pretty confusing at the best of times. Getting surprised by unexpected fees or trying to read a statement can make it even worse. Make sure your potential provider is upfront about their fees and package management.

If you're looking for a local home care provider that can help you get the support you need, get in touch with us below.

https://365care.com.au/contact

12/07/2025

What happens if you can’t afford Support at Home?

Good news — Financial Hardship Assistance will be available for people who are struggling.

Here’s what you need to know:

✅ Already receiving a Home Care Package and worried about the cost of Support at Home?

You might already be eligible for financial assistance, and it will roll over once Support at Home starts

📄 Already approved for hardship support?
Your support will carry over when you move to Support at Home. Just check your approval letter for the expiry date.

🆕 New to Support at Home from Nov 2025?
You can apply through Services Australia to help cover costs like:
– 🛁 Personal care, home modifications
– 🍽️ Cleaning, meals, social support

💡 While your application is being assessed, you won’t need to pay. But if it’s rejected, you might need to backpay — so apply early and make sure everything is in order.

23/06/2025

Welcome to our growing Kinyara Health family Accept Care!

Just like us, Accept Care is a trusted provider with deep roots in their local community.

They’ve been supporting seniors and people living with disability in South Australia for over 25 years – and now, we’re proud to stand alongside them.

Like all of our Kinyara Health cousins, they’ll be supported by the same systems and values that help us deliver care with confidence.

With Kinyara Health handling the business of care, for us that’s meant:

✅ More time to focus on our clients

✅ Stronger support and training for our team

✅ Shared commitment to quality and consistency in care

We trust your local community will be even better off now. Welcome to the family, Accept Care!

19/06/2025

While many providers have welcomed the delayed launch of Support at Home, we were already prepared.

It’s meant certainty to clients about what Care Plans and budgets will look like under the new scheme, and clarity on a smooth transition come the November 1 launch of Support at Home.

Backed by Kinyara Health, here’s four things we’ve done to help our clients be ready for reform:

✅ Create opportunity in change – Instead of waiting to see what would happen, we embraced the reforms early. We focused on how Support at Home could lead to better care, more choice, and stronger outcomes for the people we support.

✅ Good care is good business – We’re a local home care team, backed by a centralised back office Kinyara Health. While they look after the business of care, we’re able to focus on what matters most to the people we serve.

✅ In-depth training – We invested in industry-leading, month-long training programs to support our team and give our clients the answers they need. We blended theory and practical training — and now we’re more confident than ever.

✅ Lead and innovate early – We adopted a stable, reform-ready client servicing platform early — giving our team the tools they needed to adapt confidently.

If you’re looking for a provider who’s ready for Support at Home — and ready to help you through it — we’re here for you.

Click below to get in touch.

https://365care.com.au/contact

14/06/2025

Choosing a home care provider? Don’t learn the hard way.

We hear from people every day who feel let down - promised great care, but left without the support or clarity they expected.

The good news is that switching home care providers is easier than you might realise.

We’ve helped lots of older Australians make the move. Here are 3 things they wish they’d known earlier.

🧑‍⚕️ You can keep using your own health providers

Switching doesn’t mean starting over. You can keep seeing your physio, podiatrist or any trusted allied health professionals. A good provider will work with them, not replace them.

🎁 Don’t get caught out by short-term deals

Low upfront fees and flashy offers can be tempting, but they often come at the cost of long-term service quality. Ask deeper questions to make sure the care holds up over time.

🚪 Ask if your provider uses contractor workers

Some providers rely on agency staff, which can mean cancelled visits, inconsistent care, and unfamiliar faces. You deserve a reliable team you know and trust.

All of our care workers are part of our in-house team, so you can expect familiar faces and reliable support.

📋 Want to know more? Head to our website for the full list of 10 things every switcher wishes they knew at the start.

https://365care.com.au/resources/10-lessons-learned-from-switching-home-care-providers

11/06/2025

Support at Home may have been delayed – but changes are still coming on 1 July.

On the back of Australian Government's recent announcement to delay the launch of Support at Home until November 2025, a number important changes will be implemented instead.

These include price increases due to indexed wage rises for support workers, and updated service agreements for all new and existing clients.

If you're receiving a Home Care Package currently, here's what you need to know:

https://365care.com.au/support-at-home-latest-updates

04/06/2025

📣 The Australian Government has announced that the new Support at Home program will now begin on 1 November 2025 - instead of July 1st as originally announced.

The good news? We’re already reform ready.

Over the past few months, we’ve been busy strengthening our systems, training our teams, and building everything needed to deliver exceptional care under the new program.

With this updated timeline, we now have even more time to focus on supporting our clients and making sure everyone in our care feels informed, confident, and prepared.

Keep an eye on our website where we'll be providing regular updates:

https://365care.com.au/support-at-home-latest-updates

Address

Penrith, NSW
2750

Telephone

+61282944126

Website

https://www.365care.com.au/

Alerts

Be the first to know and let us send you an email when 365 Care posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Practice

Send a message to 365 Care:

Shortcuts

Want your practice to be the top-listed Clinic in Penrith?