Heart Worx

01/04/2026

𝗘𝗮𝘀𝘁𝗲𝗿 & 𝗔𝗻𝘇𝗮𝗰 𝗗𝗮𝘆 𝘂𝗽𝗱𝗮𝘁𝗲 🐣

Our office/admin will be closed on:

🔹 Good Friday
🔹 Easter Monday
🔹 Anzac Day
🔹 Monday 27 April

Scheduled supports will continue as arranged unless you have spoken with us.

Please let us know as soon as you can if:

🔹 you are going away
🔹 you do not need support on a public holiday
🔹 your usual arrangements will be different

Your support worker will check in as well, but early notice really helps with planning.

For changes or enquiries:

🔹 Riley Schafer-Wilson - Director
🔹 0434 366 666
🔹 admin@heartworx.com.au

www.heartworx.com.au

We hope everyone has a safe and happy Easter weekend 💙🐰

31/03/2026

𝗪𝗲’𝗿𝗲 𝗵𝗮𝗽𝗽𝘆 𝘁𝗼 𝘄𝗲𝗹𝗰𝗼𝗺𝗲 𝗖𝗼𝘂𝗿𝘁𝗻𝗲𝘆, 𝗕𝗿𝗲𝗲 𝗮𝗻𝗱 𝗠𝗲𝗹 𝘁𝗼 𝗛𝗲𝗮𝗿𝘁 𝗪𝗼𝗿𝘅💙
📍𝗧𝗮𝗺𝘄𝗼𝗿𝘁𝗵 & 𝘀𝘂𝗿𝗿𝗼𝘂𝗻𝗱𝘀

These are three women who will make someone’s day feel a bit easier.

Meeting a new support worker can feel like a bigger thing than people realise.

A lot of the time, it is not the support itself people feel unsure about. It is the not knowing. Who someone is. What they are like. How they might feel to be around.

Their full profiles are attached here, so people can get a clearer sense of who they are before getting in touch.

If one of them feels like someone you would like to know more about, Riley, our Director, can be reached on 0434 366 666 or admin@heartworx.com.au

You can meet the rest of the team here:
www.heartworx.com.au/meet-the-team

24/03/2026

𝗪𝗲’𝗿𝗲 𝗵𝗶𝗿𝗶𝗻𝗴: Support Worker - Tamworth

We’re looking for one new support worker to join the Heart Worx team.

Entry level or experienced applicants welcome. Some of our best workers have come from completely different industries.

🔹 1:1 support across a range of participants
🔹 After-school availability preferred (approx. 3pm onwards)
🔹 Casual role with consistent hours
🔹 From $43.23/hr casual + super
🔹 Weekend / evening rates apply where relevant
🔹 Paid training and onboarding
🔹 Ongoing support, reflective practice, and supervision
🔹 Travel paid in line with award

You do not need to already know everything.

What matters most is that you’re reliable, calm, easy to be around, and open to learning how we do things properly.

We train properly, back our workers, and take the work seriously.

If this sounds like you, apply here:
www.heartworx.com.au/careers

And if someone comes to mind, feel free to tag them @👥

17/03/2026

𝗧𝗵𝗶𝘀 𝗶𝘀 𝗦𝗵𝗲𝗹𝗹𝗲𝘆 💙

Shelley was the very first person to join the Heart Worx team and brings more than 10 years of experience supporting people in the community.

She has a warm, down-to-earth way of working and enjoys helping people feel comfortable enough to try things at their own pace. That might be getting out into the community, building confidence with everyday routines, or simply having someone steady alongside them.

Shelley also brings a creative side to her work. Outside of support work she’s a musician and performer, and she enjoys weaving music, creativity, and a bit of fun into the supports she provides.

Swipe through to learn a little more about Shelley.

If you think Shelley might be a good fit for someone you support, feel free to reach out.

You can also explore the rest of the Heart Worx team here:

👉 www.heartworx.com.au/meet-the-team
📞 Riley (Director): 0434 366 666
📧 admin@heartworx.com.au
📍 Tamworth, NSW

10/03/2026

𝗠𝗲𝗲𝘁 𝗞𝗲𝗶𝗿𝗮𝗻 💙

Keiran is one of our Disability Support Workers here in Tamworth and has been part of the Heart Worx team for around six months now. In that time she has become someone participants rely on for steady, predictable support.

She tends to work in a calm, structured way, helping people build simple routines and keep things manageable day to day. That approach often suits people who prefer clear expectations and a quieter pace of support.

🔹 Consistent routines and clear expectations
🔹 Reliable follow-through
🔹 Practical support at home and in the community
🔹 Creative activities and gentle outings

That might look like gardening, doing craft, cooking together, or working through everyday tasks that help the day run more smoothly.

At Heart Worx, workers are not allocated based on availability alone. We match for safety, skill, and long-term fit.

If you'd like to meet the rest of the team or work with Keiran, see below:

👉 https:// www.heartworx.com.au/meet-the-team

📍 Tamworth, NSW

03/03/2026

𝗠𝗲𝗲𝘁 𝗝𝗮𝗺𝗲𝘀 💙

James is one of our Disability Support Workers here in Tamworth.

He’s someone who makes space instead of filling it. Conversations don’t get rushed. Decisions aren’t pushed. That matters when life already feels loud.

🔹 Clear, respectful communication
🔹 Reliable follow-through
🔹 Emotionally aware
🔹 Practical, psychosocial-informed support

James works well with people who need time to think, steady pacing, and someone who will actually do what was agreed.

Shared ground helps too — cricket, cooking, outdoor walks.

At Heart Worx, workers aren’t allocated based on availability alone. We match for safety, skill, and long-term fit.

If that sounds like the kind of support you’re looking for:

👉 www.heartworx.com.au/meet-the-team

📍 Tamworth, NSW
📞 Riley (Director): 0434 366 666
✉️ admin@heartworx.com.au

17/02/2026

𝗢𝘂𝗿 𝗻𝗲𝘄 𝘄𝗲𝗯𝘀𝗶𝘁𝗲 𝗶𝘀 𝗹𝗶𝘃𝗲 💙

We rebuilt our website with the same thinking we use in our day-to-day work: keep it clear, keep it structured, and don’t make people work harder than they need to.

Many people land on disability service websites already tired. Trying to work out "Is this for me?" without decoding jargon or reading a novel.

So we approached this differently.

🔹 Clear sections that say what they mean
🔹 Pages you can scan and still get the point
🔹 Simple navigation
🔹 Plain language over polished marketing talk

Confusing systems become barriers. We didn't want to add to that.

𝘞𝘦 𝘬𝘯𝘰𝘸 𝘸𝘩𝘢𝘵 𝘪𝘵 𝘧𝘦𝘦𝘭𝘴 𝘭𝘪𝘬𝘦 𝘵𝘰 𝘯𝘢𝘷𝘪𝘨𝘢𝘵𝘦 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 𝘸𝘩𝘦𝘯 𝘺𝘰𝘶'𝘳𝘦 𝘢𝘭𝘳𝘦𝘢𝘥𝘺 𝘸𝘰𝘳𝘯 𝘥𝘰𝘸𝘯. That shaped how this site has been built.

Huge thanks to Rhythm Digital for working with us carefully on this build and respecting the brief to prioritise clarity over polish.

If you'd like to have a look, you can do that here 👇

NDIS Support Coordination, Psychosocial Recovery Coaching & Direct Support in Tamworth. Lived experience, smart matching & trauma-informed care.

05/02/2026

𝗠𝗲𝗲𝘁 𝗦𝗮𝗿𝗮 🌿
𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗼𝗿 𝗮𝗻𝗱 𝗣𝘀𝘆𝗰𝗵𝗼𝘀𝗼𝗰𝗶𝗮𝗹 𝗥𝗲𝗰𝗼𝘃𝗲𝗿𝘆 𝗖𝗼𝗮𝗰𝗵

Sara brings a calm, thoughtful approach to Support Coordination and Recovery Coaching, with a focus on clarity, pacing, and practical follow-through.

With a background in Psychological Science, Sara works particularly well when there is a lot to juggle, decisions feel hard to land, or the plan is not translating into day-to-day life. She supports people to make sense of options without being rushed or pushed.

Sara supports people across 𝗧𝗮𝗺𝘄𝗼𝗿𝘁𝗵 and surrounding areas and is currently taking a small number of new participants.

𝗙𝗼𝗿 𝗹𝗼𝘄-𝗽𝗿𝗲𝘀𝘀𝘂𝗿𝗲 𝗼𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴:
✉️ admin@heartworx.com.au
📞 Riley (Director): 0434 366 666
https://www.heartworx.com.au/meet-the-team

21/01/2026

𝗪𝗲𝗹𝗰𝗼𝗺𝗲, 𝗗𝗲𝗯 🌼

Say hi to Deb, an experienced disability & recovery worker joining the Heart Worx support team (Tamworth and surrounds).

Deb’s style is calm, practical, and low-pressure. She supports people in a way that helps everyday life feel more manageable, without pushing or taking over.

𝘞𝘦 𝘴𝘩𝘢𝘳𝘦 𝘱𝘳𝘰𝘧𝘪𝘭𝘦𝘴 𝘴𝘰 𝘱𝘦𝘰𝘱𝘭𝘦 𝘤𝘢𝘯 𝘨𝘦𝘵 𝘢 𝘧𝘦𝘦𝘭 𝘧𝘰𝘳 𝘢 𝘸𝘰𝘳𝘬𝘦𝘳’𝘴 𝘴𝘵𝘺𝘭𝘦 𝘣𝘦𝘧𝘰𝘳𝘦 𝘮𝘢𝘬𝘪𝘯𝘨 𝘢𝘯𝘺 𝘤𝘰𝘮𝘮𝘪𝘵𝘮𝘦𝘯𝘵.

Meet the rest of the team here:
https:// www.heartworx.com.au/meet-the-team

𝘘𝘶𝘦𝘴𝘵𝘪𝘰𝘯𝘴 𝘢𝘣𝘰𝘶𝘵 𝘴𝘶𝘱𝘱𝘰𝘳𝘵, 𝘵𝘪𝘮𝘪𝘯𝘨, 𝘰𝘳 𝘧𝘪𝘵? 𝘌𝘮𝘢𝘪𝘭 𝘶𝘴: admin@heartworx.com.au

📞 Riley (Director): 0434 366 666

07/01/2026

🎶 𝗞𝗼𝗼𝘁𝘆 𝗖𝗼𝘂𝗻𝘁𝗿𝘆 𝗦𝗵𝗼𝘄 - 𝗧𝗮𝗺𝘄𝗼𝗿𝘁𝗵 𝗖𝗼𝘂𝗻𝘁𝗿𝘆 𝗠𝘂𝘀𝗶𝗰 𝗙𝗲𝘀𝘁𝗶𝘃𝗮𝗹 🎶

𝘞𝘦’𝘷𝘦 𝘣𝘦𝘦𝘯 𝘴𝘦𝘯𝘵 𝘵𝘩𝘪𝘴 𝘢𝘯𝘥 𝘳𝘦𝘢𝘭𝘪𝘴𝘦𝘥 𝘪𝘵 𝘩𝘢𝘴𝘯’𝘵 𝘣𝘦𝘦𝘯 𝘤𝘪𝘳𝘤𝘶𝘭𝘢𝘵𝘪𝘯𝘨 𝘸𝘪𝘥𝘦𝘭𝘺 𝘺𝘦𝘵, 𝘴𝘰 𝘸𝘦 𝘸𝘢𝘯𝘵𝘦𝘥 𝘵𝘰 𝘩𝘦𝘭𝘱 𝘴𝘱𝘳𝘦𝘢𝘥 𝘵𝘩𝘦 𝘸𝘰𝘳𝘥.

The Kooty Country Show is a much-loved event created specifically for people with disability, happening during the Tamworth Country Music Festival at Kootingal Bowling Club.

This year is extra special - it’s being hosted by Shelley Minson, who many of you know as a long-time advocate and one of our Heart Worx support workers 💙

There’s also a very special country music guest appearing on the day... and while we can’t say who just yet, it’s a big one.

🔹 Monday 19 January
🔹 10am - 2pm
🔹 Kootingal Bowling Club
🔹 BBQ lunch included
🔹 $20 entry | Carers/support workers free

▫️ Bookings are essential
▫️ 📞 Patricia: 0448 879 894
▫️ 📧 tsasongwriters@gmail.com

𝘈 𝘨𝘦𝘯𝘶𝘪𝘯𝘦𝘭𝘺 𝘫𝘰𝘺𝘧𝘶𝘭, 𝘪𝘯𝘤𝘭𝘶𝘴𝘪𝘷𝘦 𝘥𝘢𝘺 - 𝘱𝘭𝘦𝘢𝘴𝘦 𝘴𝘩𝘢𝘳𝘦 𝘸𝘪𝘵𝘩 𝘢𝘯𝘺𝘰𝘯𝘦 𝘸𝘩𝘰 𝘮𝘪𝘨𝘩𝘵 𝘭𝘰𝘷𝘦 𝘵𝘩𝘪𝘴 🤠👢

06/01/2026

𝗡𝗲𝗮𝗿𝗹𝘆 𝗮 𝗱𝗲𝗰𝗮𝗱𝗲 𝗶𝗻𝘁𝗼 𝘁𝗵𝗲 𝗡𝗗𝗜𝗦, 𝗺𝗮𝗻𝘆 𝗽𝗮𝗿𝘁𝗶𝗰𝗶𝗽𝗮𝗻𝘁𝘀 𝗮𝗻𝗱 𝗰𝗮𝗿𝗲𝗿𝘀 𝗮𝗿𝗲 𝗲𝘅𝗵𝗮𝘂𝘀𝘁𝗲𝗱 𝗯𝘆 𝗵𝗼𝘄 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗽𝗹𝗮𝘆𝘀 𝗼𝘂𝘁.

Tired of re-explaining themselves.
Tired of adjusting to new workers.
Tired of managing support that was meant to reduce load, not add to it.

We see this every January- and honestly, all year round.

🔹 cancelled shifts
🔹 not replying
🔹 pulling back altogether

In plans, reports, and conversations, this often gets labelled as “disengagement” or “low motivation”.

𝘉𝘶𝘵 𝘮𝘰𝘳𝘦 𝘰𝘧𝘵𝘦𝘯, 𝘪𝘵’𝘴 𝘢 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘦 𝘵𝘰 𝘭𝘰𝘢𝘥.
When support takes more energy than it gives back, people don’t complain- they conserve.
Not because they don’t care.
𝘉𝘦𝘤𝘢𝘶𝘴𝘦 𝘵𝘩𝘦𝘺’𝘳𝘦 𝘵𝘪𝘳𝘦𝘥 𝘰𝘧 𝘢𝘥𝘢𝘱𝘵𝘪𝘯𝘨 𝘵𝘰 𝘴𝘺𝘴𝘵𝘦𝘮𝘴 𝘵𝘩𝘢𝘵 𝘥𝘰𝘯’𝘵 𝘢𝘥𝘢𝘱𝘵 𝘵𝘰 𝘵𝘩𝘦𝘮.

This isn’t a motivation issue.
And it’s not a personal failing.

𝘐𝘵’𝘴 𝘸𝘩𝘢𝘵 𝘩𝘢𝘱𝘱𝘦𝘯𝘴 𝘸𝘩𝘦𝘯 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 𝘥𝘰𝘦𝘴𝘯’𝘵 𝘧𝘪𝘵 𝘳𝘦𝘢𝘭 𝘭𝘪𝘧𝘦.

If support hasn’t been working for you, it’s okay to say that.
𝘔𝘢𝘬𝘪𝘯𝘨 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 𝘧𝘪𝘵 𝘺𝘰𝘶𝘳 𝘭𝘪𝘧𝘦 𝘪𝘴𝘯’𝘵 𝘣𝘦𝘪𝘯𝘨 𝘥𝘪𝘧𝘧𝘪𝘤𝘶𝘭𝘵- 𝘪𝘵’𝘴 𝘢 𝘣𝘢𝘴𝘪𝘤 𝘳𝘪𝘨𝘩𝘵.

19/12/2025

𝗛𝗲𝗮𝗿𝘁 𝗪𝗼𝗿𝘅 𝗖𝗵𝗿𝗶𝘀𝘀𝘆 𝗨𝗽𝗱𝗮𝘁𝗲 🎄

𝘈 𝘲𝘶𝘪𝘤𝘬 𝘴𝘯𝘢𝘱𝘴𝘩𝘰𝘵 𝘧𝘰𝘳 𝘵𝘩𝘦 𝘩𝘰𝘭𝘪𝘥𝘢𝘺𝘴 💙

🔹 Scheduled supports will continue as planned
🔹 Routine admin will be closed 22 Dec - 3 Jan
🔹 We’ll reopen Mon 5 Jan 2026

Thank you to everyone who has trusted us with their care, and with the people they support. That trust means a lot to us 💙

𝘍𝘰𝘳 𝘵𝘪𝘮𝘦 𝘴𝘦𝘯𝘴𝘪𝘵𝘪𝘷𝘦 𝘮𝘢𝘵𝘵𝘦𝘳𝘴 (such as same day shift changes):

📞 0434 366 666
𝘛𝘩𝘪𝘴 𝘯𝘶𝘮𝘣𝘦𝘳 𝘸𝘪𝘭𝘭 𝘥𝘪𝘷𝘦𝘳𝘵 𝘵𝘰 𝗡𝗶𝗻𝗼 (Team Anchor) during the break.
𝘈𝘭𝘭 𝘰𝘵𝘩𝘦𝘳 𝘦𝘯𝘲𝘶𝘪𝘳𝘪𝘦𝘴 𝘸𝘪𝘭𝘭 𝘣𝘦 𝘱𝘪𝘤𝘬𝘦𝘥 𝘶𝘱 𝘸𝘩𝘦𝘯 𝘸𝘦 𝘳𝘦𝘵𝘶𝘳𝘯.

𝘐𝘧 𝘵𝘩𝘪𝘯𝘨𝘴 𝘧𝘦𝘦𝘭 𝘩𝘦𝘢𝘷𝘺 𝘢𝘯𝘥 𝘺𝘰𝘶 𝘯𝘦𝘦𝘥 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 𝘰𝘶𝘵𝘴𝘪𝘥𝘦 𝗛𝗲𝗮𝗿𝘁 𝗪𝗼𝗿𝘅:

▫️ NSW Mental Health Access Line - 1800 011 511 (24/7)
▫️ Lifeline - 13 11 14 (24/7)
▫️ Beyond Blue - 1300 22 4636
▫️ If someone is in immediate danger - 000

𝗪𝗶𝘀𝗵𝗶𝗻𝗴 𝘆𝗼𝘂 𝗿𝗲𝘀𝘁, 𝗿𝗲𝗰𝗼𝘃𝗲𝗿𝘆, 𝗮𝗻𝗱 𝗮 𝗯𝗶𝘁 𝗼𝗳 𝗿𝗲𝗹𝗶𝗲𝗳 𝗮𝘀 𝘄𝗲 𝗺𝗼𝘃𝗲 𝗶𝗻𝘁𝗼 𝘁𝗵𝗲 𝗻𝗲𝘄 𝘆𝗲𝗮𝗿 🌿