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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm Saturday 10am - 2pm

Heart Worx

Psychosocial Recovery Coaching, NDIS Support Coordination and direct disability support.

Led by lived experience of disability and mental health, we design structured, predictable support that reduces overwhelm and holds steady in everyday life.

31/05/2026

𝗧𝗵𝗲 𝘀𝗵𝗶𝗳𝘁 𝗺𝗶𝗴𝗵𝘁 𝗯𝗲 𝗯𝗼𝗼𝗸𝗲𝗱, 𝗯𝘂𝘁 𝘁𝗵𝗮𝘁 𝗱𝗼𝗲𝘀𝗻’𝘁 𝗮𝗹𝘄𝗮𝘆𝘀 𝗺𝗲𝗮𝗻 𝗶𝘁 𝗳𝗲𝗲𝗹𝘀 𝘀𝗼𝗿𝘁𝗲𝗱.

Sometimes there are still messages to follow up, times to confirm, changes to work around, and the same information being repeated because something got missed or moved again.

A lot of participants and families know that feeling. Support is technically arranged, but they are still watching the little moving parts in the background and trying not to feel annoying for checking basic things like, “Is tomorrow still happening?”

That stuff can look small from the outside, but it adds up quickly when the week was already full.

Support will always involve real humans and real life, so things do change sometimes, but support should not leave people feeling like they have to chase every piece of it themselves. 💙

👉www.heartworx.com.au/meet-the-team

27/05/2026

𝗧𝗵𝗲 𝗦𝗲𝗻𝗮𝘁𝗲 𝗶𝘀 𝘁𝗮𝗸𝗶𝗻𝗴 𝘀𝘂𝗯𝗺𝗶𝘀𝘀𝗶𝗼𝗻𝘀 𝗼𝗻 𝘁𝗵𝗲 𝗽𝗿𝗼𝗽𝗼𝘀𝗲𝗱 𝗡𝗗𝗜𝗦 𝗕𝗶𝗹𝗹 𝟮𝟬𝟮𝟲.

𝗦𝘂𝗯𝗺𝗶𝘀𝘀𝗶𝗼𝗻𝘀 𝗰𝗹𝗼𝘀𝗲 𝟭 𝗝𝘂𝗻𝗲.

People connected to the NDIS are being encouraged to send in even a short submission.

That includes participants, carers, families, support workers, providers, therapists, support coordinators, recovery coaches, and people in regional communities.

This is another task being asked of people who are already carrying a lot. That is also why lived and real-world experience needs to be on the record before decisions are made.

The NDIS does need fixing. Fraud, overcharging and poor provider behaviour should be dealt with- but the public conversation cannot only land on participants and providers as the main source of cost and waste.

A lot of waste also comes from the system itself not working properly - delays, unclear rules, repeated reassessments, poor communication, thin markets, long waits, and decisions that push the problem somewhere else instead of actually solving it.

If support becomes harder to access, the need does not disappear. It lands on participants, unpaid carers, families, regional services, hospitals, housing, mental health systems and crisis supports later.

𝗪𝗮𝗻𝘁 𝘁𝗼 𝘀𝗲𝗻𝗱 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗯𝘂𝘁 𝗱𝗼𝗻’𝘁 𝗸𝗻𝗼𝘄 𝘄𝗵𝗲𝗿𝗲 𝘁𝗼 𝘀𝘁𝗮𝗿𝘁?

We made a plain-English Submission Builder:
https://docs.google.com/document/d/1op0iYdfkiypSKSGfhtfzB_b1op3N-CVq/edit?usp=sharing&ouid=118422841036306225873&rtpof=true&sd=true

Senate inquiry page:
https://www.aph.gov.au/Parliamentary_Business/Committees/Senate/Community_Affairs/NDISFutureGenBill

Submission email: community.affairs.sen@aph.gov.au

Deadline:
1st June 2026

26/05/2026

𝗛𝗮𝘃𝗲 𝘆𝗼𝘂 𝗺𝗲𝘁 𝗡𝗶𝗻𝗼? 💙

Nino is one of our most experienced support workers.

He’s practical, calm, and very good at helping people get moving again when things have stalled a bit.

That might be routines, appointments, getting out of the house, cooking, building confidence, or just having someone beside you who knows how to keep things doable without taking over.

He’s also one of our Team Anchors, which means other workers often check in with him when they need a hand thinking through what’s happening on shift.

Outside of work, Nino also enjoys healthy cooking, adventures, creative projects, and anything hands-on.

You can learn more about Nino here:
👉 www.heartworx.com.au/meet-the-team

22/05/2026

𝗠𝗼𝗻𝘁𝘆 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗼𝗼𝗱 𝘁𝗵𝗲 𝗮𝘀𝘀𝗶𝗴𝗻𝗺𝗲𝗻𝘁. 👠

Walk a Mile in Her Shoes Tamworth gave us blisters, bragging rights, and one very serious 7-year-old who may have stolen the whole day.

Riley, Heart Worx Co-Founder and Director, walked alongside Nino, one of our much-loved team members, and Monty, Nino’s son. Heels were worn. Pinky toes were sacrificed. Several footwear choices were questioned by the end.

Monty rocked the heels, took the walk seriously, and came home with the Encouragement Award - tiny legend energy. No notes. 👏

Nino also took out Most Confident Strut, which makes complete sense if you saw him walking like he had secretly trained for this moment.
And Heart Worx came home with Most Funds Raised, which we’re proud of because this cause deserves to be backed properly.

Big thank you to the Tamworth Domestic & Family Violence Committee for putting the day together, and to everyone who walked, cheered, filmed, limped, shared, donated, or backed the event 💙 We are so proud of you all.

The heels were funny. They are meant to be.
But the point is not really the shoes.

It is men showing up publicly for something women are still too often left to survive and carry.
And locally, this is not rare. You only have to spend time in local Facebook groups to see women asking for help to leave violence safely.

If you see harm, threats, control, or violence, don’t brush it off. If someone is in immediate danger, call 000.

Next year, we would love to see more men there.

More walkers. More funds raised. More people willing to show up, speak up, and help keep this issue visible.

Same heels. Bigger turnout next year 👠

🗣7 news segment where Nino & Monty have a chat: https://www.facebook.com/share/v/1FZhxkrxAZ

21/05/2026

𝗧𝗼𝗺𝗼𝗿𝗿𝗼𝘄 𝘄𝗲 𝘄𝗮𝗹𝗸. 👠

Heart Worx will be joining Walk a Mile in Her Shoes tomorrow here in Tamworth alongside the Tamworth Domestic & Family Violence Committee and the wider community.

It’s a day that holds both seriousness and community spirit at the same time, and we’re proud to be part of it again this year.

If you’re coming along - we’ll see you there.

And if you spot Riley and Nino looking personally betrayed by their footwear choices, please be kind. 💙

🔹 Event details + tickets:
https://walk-a-mile-in-her-shoes-2026.raiselysite.com/

19/05/2026

𝗛𝗮𝘃𝗲 𝘆𝗼𝘂 𝗺𝗲𝘁 𝗖𝗲𝗹𝗶𝗮?💙

Celia has been part of the Heart Worx team for just over a year and has become someone participants genuinely look forward to seeing.

She's warm, bubbly, and practical in equal measure. She came to support work after more than seven years in childcare, and that background shows in the best way. She's patient, she doesn't rattle easily, and she knows how to make people feel included and at ease without making a fuss of it.

As a mum of three she's also no stranger to busy, unpredictable days. She handles the stressful moments quietly and keeps things moving without adding to the noise.

Support with Celia often involves cooking something together, getting outside, doing something creative, or simply having good company while getting through the day. She's just as happy pottering around the house as she is out in the community.

She's particularly good with children and young people, and brings a natural creativity into her sessions that tends to make things feel less like support and more like time well spent.

At Heart Worx, we match for fit, not just availability.
If Celia sounds like the right person for you or someone you support, get in touch below.

🌐 www.heartworx.com.au/meet-the-team
📍 Tamworth, NSW
📞 Riley (Director): 0434 366 666
📧 admin@heartworx.com.au

18/05/2026

𝗔 𝗵𝘂𝗴𝗲 𝗰𝗼𝗻𝗴𝗿𝗮𝘁𝘂𝗹𝗮𝘁𝗶𝗼𝗻𝘀 𝘁𝗼 𝗜𝘁𝗲𝘀𝗵𝗮 𝗮𝘁 𝘁𝗵𝗲 𝗚𝘂𝗻𝗻𝗲𝗱𝗮𝗵 𝗦𝘄𝗶𝗺𝗺𝗶𝗻𝗴 𝗖𝗮𝗿𝗻𝗶𝘃𝗮𝗹 🏊‍♀️🏅

She had the best day - swimming, joining in, being around people, and getting to be part of a great community event.

And yes, there were medals and a trophy involved, so the bragging rights are very real.

We are so proud of Itesha. She backed herself, had a go, and absolutely deserved every bit of celebration she got on the day.

A big thank you to Challenge Community Services for running such a great event in Gunnedah. These community days really are amazing, and this one was a good one.

And a special shoutout to Celia, one of our Heart Worx support workers, who was alongside Itesha for the day and helped make it feel relaxed, supported, and fun.

𝗕𝗶𝗴 𝗰𝗵𝗮𝗺𝗽𝗶𝗼𝗻 𝗲𝗻𝗲𝗿𝗴𝘆. 💙

15/05/2026

𝗩𝗶𝗼𝗹𝗲𝗻𝗰𝗲 𝗮𝗴𝗮𝗶𝗻𝘀𝘁 𝘄𝗼𝗺𝗲𝗻 𝗶𝘀𝗻’𝘁 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝗱 𝗲𝗾𝘂𝗮𝗹𝗹𝘆.

That is part of why Walk a Mile sits close to the work we do at Heart Worx.

AIHW data shows women with disability experience higher rates of violence and abuse than women without disability - and often more barriers to being believed, protected and supported.

That can show up quietly too.

🔹 Control
🔹 Isolation
🔹 Fear of losing support or safety
🔹 Fear of not being believed
🔹 Fear of being seen as “too difficult”

Those things do not always leave visible bruises. But they shape people’s lives all the same.

As of early May 2026, Australian Femicide Watch has recorded 16 Australian women killed this year.

We’ll be joining Walk a Mile in Tamworth on 22nd May. 👠

🔹 Event details + tickets:
https://walk-a-mile-in-her-shoes-2026.raiselysite.com/

14/05/2026

𝗡𝗼𝘁 𝗲𝘃𝗲𝗿𝘆 𝗵𝗮𝗿𝗱 𝗱𝗮𝘆 𝘁𝘂𝗿𝗻𝘀 𝗶𝗻𝘁𝗼 𝗮 𝗹𝗲𝘀𝘀𝗼𝗻.

𝘚𝘰𝘮𝘦𝘵𝘪𝘮𝘦𝘴 𝘪𝘵’𝘴 𝘫𝘶𝘴𝘵...

staying in bed longer than you meant to.
cancelling plans.
crying it out.
getting through without making tomorrow worse.

𝘛𝘩𝘢𝘵 𝘥𝘰𝘦𝘴𝘯’𝘵 𝘮𝘦𝘢𝘯 𝘯𝘰𝘵𝘩𝘪𝘯𝘨 𝘪𝘴 𝘩𝘢𝘱𝘱𝘦𝘯𝘪𝘯𝘨.

Sometimes resilience is knowing where your limit is
and stopping before you burn yourself out trying to prove something. 💙

Support workers shouldn’t push someone past that point.

🔹 Support should reduce pressure, not add to it
🔹 Rest isn’t the opposite of progress
🔹 Sometimes doing less is what keeps someone going

12/05/2026

𝗛𝗮𝘃𝗲 𝘆𝗼𝘂 𝗺𝗲𝘁 𝗝𝘂𝗹𝗶𝗲? 💙

Julie has been doing support work for ten years.
She's warm, unhurried, and the kind of person who makes things feel a little less overwhelming just by being present.
She doesn't push. If someone needs to talk she's there for it. If they'd rather just do something with their hands or get outside for a bit, that works too. She reads the room well and follows the person's lead.

She's particularly good with people who are feeling anxious, flat, or emotionally drained.
Not because she has a method for it, but because she's patient and she genuinely doesn't make things awkward.

Outside of work she's into art and craft, being outdoors, and wrangling three sausage dogs. That creative, easy-going side of her tends to show up in her sessions in a good way.

At Heart Worx, we match for fit, not just availability.
If Julie sounds like the right person for you or someone you know, connect with us.

🌐 www.heartworx.com.au/meet-the-team
📍 Tamworth, NSW
📞 Riley (Director): 0434 366 666
📧 admin@heartworx.com.au

Address

01/33 Dowe Street
Tamworth, NSW
2340

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm
Saturday	10am - 2pm

Telephone

+61434366666

Website

https://www.heartworx.com.au/

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