31/03/2026
Just a reminder of a few things.
Our clinic is not a retail store. We are a naturopathic clinic. We sell products that are high quality naturopathic or nutritional formulas that usually need a script from one of our practitioners (or evidence of one from another practitioner) and dispense these based on your last script if you need a top up supply.
My staff cannot just supply you with what you think is the best product for you unfortunately and being rude to them if you are not able to have what you think you need is not ok. They can dispense what we have on record as prescribed.
We don’t do this to be mean. We do this to protect you, and protect us. Drug interactions and high dosing of nutrients that cause harm e.g. vitamin B6 are real. We have strict regulations around what we are allowed to sell and who to sell it too.
If you are concerned, talk to your practitioner- we are available for appointments or email your practitioner if you are not able to be seen straight away. We do have a handful of retail lines that are able to be sold without a prescription in front of the main counter.
Thankyou for your understanding.