27/02/2026
Hi, I’m Justin and I actually have a lot of anxiety around attending health appointments.
My recent experience at another allied health service really made me realise just how differently we do things at Talaria. While the appointment was cheap, there was very little bedside manner, some of my requests to help ease my anxiety weren’t considered, and I was left shaken to walk out on my own with no follow up offered or clarity around what happens next. I’m still unsure if I’m meant to go back.
It helped me realise what you are really paying for in healthcare. Cheaper can also mean a less caring & less comprehensive experience = more treatment later or even more fear around attending appointments.
At Talaria, we try to go the extra mile to make sure patients feel comfortable, seen, heard, respected and treated well. We don’t treat patients like numbers or rush people through appointments. We take the time to listen, prioritise comfort, and focus on reducing anxiety wherever we can. You're like family to us.
I always offer you a tea, coffee or water, help accommodate your needs, and make sure you leave knowing exactly what comes next. Our Podiatrists often walk patients out to reception and we always offer to book your next appointment before you leave, or rebook online if that feels easier. Small things like this can make a huge difference for people with anxiety, autism, ADHD or sensory concerns. I also created an Insta highlight 'First Visit' so you know what to expect!
I also introduced adding pronouns and gender identity to new patient forms, so that people feel accepted and seen for who they are. I know for a lot of LGBTQIA+ people that attending health clinics can make them feel uneasy – we want people to know this is a safe space.
If you struggle with anxiety, autism, ADHD, sensory issues or health appointment stress, you’re always welcome to contact me personally at justin@talariapodiatrist.com.au or call the clinic on 9480 4935 and ask to speak to me, or leave a message with the team and I’ll get back to you. Please let us know how we can accommodate you so you aren’t holding back on your health.
✨ Read my full blog on our website - link in bio ✨
